Reviews (52)

Overall rating
4.1
Counts per rating level
  • 71% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
February 10, 2016

InXpress has been an absolute business enabler. Great communication, easy integration, and reliability that has been key to our growth of international business!

Protoplant
United States
Over 9 years using the app
August 25, 2014

Must have for any shopify store shipping product internationally. Huge savings on DHL and great customer support!

Jemulet
United States
Over 5 years using the app
November 17, 2014

Several times a week we are asked if we offer DHL as an option for international shipment. Before InXpress, the only way to offer DHL to our customers at checkout was to manually add rates in Shopify for each country that we shipped to. Doing this would have been extremely time-consuming as you would have to customize each rate for each country while factoring in the weights and dimensions of your products. With InXpress, you can enter shipping dimensions and it automatically calculates real time rates while taking into account your dimensional weights. With UPS, we had to make a lot of manual adjustment to try to get rates to reflect shipping dimensions. In the end, we found this to be pretty impossible to get right for each country with UPS.

This app has made our customers very happy and my life so much easier! Setup is extremely easy, integration is flawless, the customer support is awesome and we’re saving ourselves and our customer a ton of money. For anyone looking to expand their customer base internationally, InXpress is the way to go!

Mimo Monitors
United States
Over 5 years using the app
July 17, 2014

Integrating DHL Discounted Shipping by InXpress was effortless, seamless, and has truly elevated our quality of service to the thousands of international customer we cater to every year. We are now able to offer real time quotes from the world class, respected carrier DHL. Combined with ShipStation we were ready to start shipping using DHL within minutes. I highly recommend InXpress. Five stars all around.

RUNWAYDREAMZ
United States
Over 5 years using the app
July 21, 2014

Great App and even better support! Our customers have been asking for DHL and we're stoked that we can finally offer it to them through InXpress! I would recommend InXpress to any and every Shopify store - it's a must!

Koostik
United States
Almost 5 years using the app
September 4, 2014

If you have or want to have International customers then using InXpress is a no-brainer! You get DHL pricing that is far more competitive than going it on your own. By having lower DHL prices you can attract more overseas orders. Their customer service is excellent! They are super responsive and have made the whole experience easy, pleasant, and successful.

Kaidel Sportswear
United States
About 4 years using the app
Edited November 11, 2014

Very much enjoying the service so far for our chef wear store! The app allows us to our aprons, chef pants and chef jackets to chefs and cooks all over the world for a much more affordable shipping rate. Hopefully we'll be rolling out more country options in the near future with the help of InXpress.

Chef wear by Tilit: chef coats, chef pants, aprons, work-shirts, custom workwear, server + kitchen uniforms, made in USA chef gear.
United States
Almost 4 years using the app
Edited July 10, 2015

Extremely happy with this app, it has helped cut shipping time in half and has some other neat features. Easy install and great customer service!

Pit Bull Gear
United States
Over 3 years using the app
Edited April 25, 2015

If you ship internationally then this is a must have app, and it has earned a five star rating and my personal recommendation for the following reasons:
- For international customers InXpress provides true real-time negotiated rates, something that Shopify cannot provide as part of their non-negotiated real-time rates.
- InXpress has low negotiated DHL rates, which means that you can either save on your shipping cost or pass it onto your international customers.
- InXpress, DHL, Shopify and ShipStation all sync up for hassle free automated shipping (including paperless waybill).
- DHL delivers shipments around the world in 2-days with tracking, signature and customs/brokerage management for roughly the same cost as what “low-cost” carriers charge for 1+ week shipments without tracking or signature.
- My personal experience with InXpress customer service has been outstanding. They have literally stayed up all night to address problems.

SVALT
United States
Over 3 years using the app
June 9, 2015

Can't go wrong!!!!

This is a 'MUST-USE' app, if you care about your international customers!

Very simple installation with a great support and follow ups from its developing team.

Very confident fulfilling all shipment to international customers by having DHL option.

Good job InXpress!!!!

spigen.com
United States
Almost 3 years using the app