i can't review the app as they've never even bothered to get back to me. I applied for an account over two weeks ago, and despite numerous emails to follow-up, I have never even received a reply. It's a shame, as the app sounds great but I'm not impressed with their customer service to say the least. Very poor
Great app! The ability to run real time rates within shopify for our international customers really was a game changer for us across our business not only from a financial impact but customer satisfaction as well. This is a MUST HAVE if you are shipping internationally.
This app is very useful in so many ways. The real-time shipping calculations is a huge time-saver. Plus you will receive the top notch service that DHL brings to the table, which means FAST, reliable delivery of your products, and that means happy customers. But the two best things about the InXpress app/service are the greatly discounted unbeatable rates that you get (which also means happy customers), and the support from the InXpress team. I can't say enough good things about them. James is an absolute pleasure to work with. Any time I had a concern or an inquiry, I knew James had a solution. He is a kind person and a go-getter. Speaking with him, it was clear that he was attentive, focused and he took my concerns/questions/requests seriously. Just for what James brings to the table, and the peace of mind knowing that with this app we have him on our team, I would pay a monthly fee for our InXpress service. It's worth it. But fortunately, the app is free.
InXpress is streamlined to work with ShipStation, which isn't free after the free trial, but with the amount of money saved on your DHL rates through InXpress, and the huge benefit of having their staff on your team, you can't afford to pass this one up. If you ship internationally, GET THIS APP. This is a WIN.
Several times a week we are asked if we offer DHL as an option for international shipment. Before InXpress, the only way to offer DHL to our customers at checkout was to manually add rates in Shopify for each country that we shipped to. Doing this would have been extremely time-consuming as you would have to customize each rate for each country while factoring in the weights and dimensions of your products. With InXpress, you can enter shipping dimensions and it automatically calculates real time rates while taking into account your dimensional weights. With UPS, we had to make a lot of manual adjustment to try to get rates to reflect shipping dimensions. In the end, we found this to be pretty impossible to get right for each country with UPS.
This app has made our customers very happy and my life so much easier! Setup is extremely easy, integration is flawless, the customer support is awesome and we’re saving ourselves and our customer a ton of money. For anyone looking to expand their customer base internationally, InXpress is the way to go!
Chef wear by Tilit: chef coats, chef pants, aprons, work-shirts, custom workwear, server + kitchen uniforms, made in USA chef gear.
Very much enjoying the service so far for our chef wear store! The app allows us to our aprons, chef pants and chef jackets to chefs and cooks all over the world for a much more affordable shipping rate. Hopefully we'll be rolling out more country options in the near future with the help of InXpress.
Helpful team and an easy setup process. We use DHL for international shipments and unless you team up with these guys its difficult to offer real-time shipping prices to your customers. We tried adding manual rates to all countries but this is beyond time-consuming. Highly recommend this group.
BUSH WAR BOOKS
Only useful if you import/export to/from US of A!
If you have or want to have International customers then using InXpress is a no-brainer! You get DHL pricing that is far more competitive than going it on your own. By having lower DHL prices you can attract more overseas orders. Their customer service is excellent! They are super responsive and have made the whole experience easy, pleasant, and successful.
Q5 Sports Nutrition
If you ship internationally you really need to check out the pricing you can get with InXpress. Saved me over $857 on a single large shipment to the UK.
Must have for any shopify store shipping product internationally. Huge savings on DHL and great customer support!