Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (108)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 25, 2026

Great app which helps me manage and accept backorders so that I reduce lost revenue when I am out of stock. I really like that the buy now option can be replaced with a customised label so it ensures the customer is very clear that this is a preorder.
Also the support from Akshya was fantastic, she helped fine tune the settings for me and checked everything was set up correctly. The live chat and zoom call support for this product is superb.

tandoormaster
United Kingdom
7 days using the app
June 18, 2026

Dibs support is incredible! Our theme is built and extensively customized which was making it very hard to integrate dibs for our preorder campaign. I reached out to support and they quickly responded and scheduled a time with me giving me full guide on how to integrate it successfully.

And am glad to say that, one's one of the best preorders apps on shopify!

Kestrel MFG
United States
13 days using the app
Logbase replied June 19, 2026

Thank you for your kind feedback.

We truly appreciate your recognition of our support team. We’re glad to hear that we could assist you in successfully integrating Dibs, even with your highly customized theme, and help guide you through the setup process.

It’s always our priority to ensure a smooth experience for our merchants, and your words mean a lot to us. We’re grateful for your trust and support, and we’re happy to be part of your Shopify journey.

July 31, 2026

I had a fantastic experience working with Akshya from Dibs. They were incredibly helpful throughout the entire setup process, assisting with configuring the app and seamlessly integrating it with my store. They were knowledgeable, patient, and quick to respond to any questions, making what could have been a complicated process feel simple and straightforward.

I really appreciate the excellent support and professionalism. I highly recommend Akshya and the Dibs team to anyone looking for reliable assistance with their store integration.

The Ladder Company
New Zealand
2 days using the app
July 15, 2026

Akshya is very helpful and proactive with my enquiries.

Engager Bike B2B Portal
Singapore
About 1 hour using the app
Logbase replied July 17, 2026

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support. Your feedback is truly appreciated, and we're always here to help whenever you need us.

July 15, 2026

Amazing support team! We had a few questions while setting up our preorder experience, and Akshya and Anushiya jumped on a Zoom call with us straight away to help get everything sorted. Fantastic support!

Race Ready Sports
Canada
5 days using the app
Logbase replied July 17, 2026

Thank you so much for your kind words! We're glad we could help you get your preorder setup sorted. It was a pleasure assisting you, and we're always here if you need anything else. We truly appreciate your support!

July 1, 2026

We are using the Pre-Order plan wit Dibs. Great customer service and support from Barath

3D Cattle Co. LLC
United States
12 days using the app
Logbase replied July 2, 2026

Thank you so much for your kind review! 😊 We truly appreciate your support and are always here if you need any help.

June 30, 2026

Barath - thanks for setting my up and being proficient with the assistance!

QXEEN
United Kingdom
19 minutes using the app
Logbase replied July 1, 2026

Thank you for your kind words! 😊 We're glad Barath could help get everything set up for you. We'll be sure to share your appreciation with him. If you need anything else, we're always here to help!

Edited August 4, 2026

Always great help, easily explained and friendly! Thanks again.
Linda x

Curvique Vintage
Australia
About 1 month using the app
Logbase replied July 1, 2026

Thank you so much for your wonderful review, Linda! 😊 We're delighted to hear you had a great experience with both our app and support. Your recommendation means a lot to us. If you ever need anything, we're always here to help!

June 12, 2026

Very prompt chat support, it's real people on the other side not an Ai. one of the best pre-order app on shopify.

RIG Wheels
India
2 days using the app
Logbase replied June 16, 2026

Thank you so much for your kind words and support! We're delighted to hear that you've had a great experience with our team. Providing prompt, personalized support is something we truly value.

May 27, 2026

Great experience, the solved all my issues quickly and professionally. Would highly recommend.

SunZo Astro Fashion
United States
21 days using the app
Logbase replied May 27, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!