Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (121)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
August 12, 2026

The app made it easy for us to set up our first preorder. The customization options are great, and when we wanted to customize it further, the support team was super helpful!

Moonlite™ Storytime
United States
About 23 hours using the app
Logbase replied August 13, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

July 25, 2026

Great app which helps me manage and accept backorders so that I reduce lost revenue when I am out of stock. I really like that the buy now option can be replaced with a customised label so it ensures the customer is very clear that this is a preorder.
Also the support from Akshya was fantastic, she helped fine tune the settings for me and checked everything was set up correctly. The live chat and zoom call support for this product is superb.

tandoormaster
United Kingdom
7 days using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

June 18, 2026

Dibs support is incredible! Our theme is built and extensively customized which was making it very hard to integrate dibs for our preorder campaign. I reached out to support and they quickly responded and scheduled a time with me giving me full guide on how to integrate it successfully.

And am glad to say that, one's one of the best preorders apps on shopify!

Kestrel MFG
United States
13 days using the app
Logbase replied June 19, 2026

Thank you for your kind feedback.

We truly appreciate your recognition of our support team. We’re glad to hear that we could assist you in successfully integrating Dibs, even with your highly customized theme, and help guide you through the setup process.

It’s always our priority to ensure a smooth experience for our merchants, and your words mean a lot to us. We’re grateful for your trust and support, and we’re happy to be part of your Shopify journey.

August 12, 2026

Underrated app, it has the features you will need and it's free. Highly recommended. Helpful support too!

NESTD.
Australia
About 6 hours using the app
August 7, 2026

Great app and an amazing support team! A special thanks to Akshaya for the excellent support and guidance. They were responsive, patient, and genuinely committed to helping throughout the process. Really appreciate the effort and the great customer service. Highly recommended!

Printsy Filament
Australia
1 day using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

July 31, 2026

I had a fantastic experience working with Akshya from Dibs. They were incredibly helpful throughout the entire setup process, assisting with configuring the app and seamlessly integrating it with my store. They were knowledgeable, patient, and quick to respond to any questions, making what could have been a complicated process feel simple and straightforward.

I really appreciate the excellent support and professionalism. I highly recommend Akshya and the Dibs team to anyone looking for reliable assistance with their store integration.

The Ladder Company
New Zealand
2 days using the app
Logbase replied August 11, 2026

Thank you so much for your kind words and appreciation! We’re delighted to hear that Akshaya provided excellent support. Your feedback means a lot to us!

July 15, 2026

Akshya is very helpful and proactive with my enquiries.

Engager Bike B2B Portal
Singapore
About 1 hour using the app
Logbase replied July 17, 2026

Thank you so much for your kind words! We're delighted to hear that you had a positive experience with our support. Your feedback is truly appreciated, and we're always here to help whenever you need us.

July 15, 2026

Amazing support team! We had a few questions while setting up our preorder experience, and Akshya and Anushiya jumped on a Zoom call with us straight away to help get everything sorted. Fantastic support!

Race Ready Sports
Canada
5 days using the app
Logbase replied July 17, 2026

Thank you so much for your kind words! We're glad we could help you get your preorder setup sorted. It was a pleasure assisting you, and we're always here if you need anything else. We truly appreciate your support!

July 1, 2026

We are using the Pre-Order plan wit Dibs. Great customer service and support from Barath

3D Cattle Co. LLC
United States
12 days using the app
Logbase replied July 2, 2026

Thank you so much for your kind review! 😊 We truly appreciate your support and are always here if you need any help.

June 30, 2026

Barath - thanks for setting my up and being proficient with the assistance!

QXEEN
United Kingdom
19 minutes using the app
Logbase replied July 1, 2026

Thank you for your kind words! 😊 We're glad Barath could help get everything set up for you. We'll be sure to share your appreciation with him. If you need anything else, we're always here to help!