Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (94)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
January 21, 2026

Cool product and when I couldn't figure something out I genuinely the best customer experience I've had in a really long, long time. Thanks Suki!

Retro Fantasys
United States
About 13 hours using the app
Logbase replied January 22, 2026

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

June 18, 2026

Dibs support is incredible! Our theme is built and extensively customized which was making it very hard to integrate dibs for our preorder campaign. I reached out to support and they quickly responded and scheduled a time with me giving me full guide on how to integrate it successfully.

And am glad to say that, one's one of the best preorders apps on shopify!

Kestrel MFG
United States
13 days using the app
Logbase replied June 19, 2026

Thank you for your kind feedback.

We truly appreciate your recognition of our support team. We’re glad to hear that we could assist you in successfully integrating Dibs, even with your highly customized theme, and help guide you through the setup process.

It’s always our priority to ensure a smooth experience for our merchants, and your words mean a lot to us. We’re grateful for your trust and support, and we’re happy to be part of your Shopify journey.

March 30, 2026

After testing several solutions on the platform, I am pleased to share that Dibs has been performing exceptionally well for my store. If you are seeking a straightforward and effective solution, I highly recommend giving this app a try.

Here are a few highlights from my experience:

Versatile Preorder/Backorder Module: This feature is incredibly useful for running Early Bird campaigns, presales, and limited-time offers, as it provides precise stock control and easy scheduling options.

Flexible CSS Customization: The ability to easily customize the CSS allowed me to place the widget seamlessly into my ideal location on the page.

Excellent Customer Support: Their service team is fast, responsive, and genuinely helpful.

A helpful tip: I highly recommend reading through their manual to get the most out of the app. I hope they can bring more functions: e.g. preorder management directly on the order page, as well as great options for bundling, upselling, and cross-selling.

MINICAS HK
Hong Kong SAR
10 days using the app
Logbase replied April 5, 2026

Thank you for your thoughtful and detailed review.
We truly appreciate the time and effort you have taken to share your experience with Dibs.

We are delighted to hear that the app has been performing well for your store and that features such as the preorder/backorder module, CSS customization, and our customer support have met your expectations. Your kind words are a great encouragement to our entire team.

We also sincerely value your suggestions regarding additional functionalities, including preorder management on the order page and enhanced options for bundling, upselling, and cross-selling.

Thank you once again for your support and recommendation. Please feel free to reach out to us anytime—we are always here to assist you. 😊

July 1, 2026

We are using the Pre-Order plan wit Dibs. Great customer service and support from Barath

3D Cattle Co. LLC
United States
12 days using the app
Logbase replied July 2, 2026

Thank you so much for your kind review! 😊 We truly appreciate your support and are always here if you need any help.

June 30, 2026

Barath - thanks for setting my up and being proficient with the assistance!

QXEEN
United Kingdom
19 minutes using the app
Logbase replied July 1, 2026

Thank you for your kind words! 😊 We're glad Barath could help get everything set up for you. We'll be sure to share your appreciation with him. If you need anything else, we're always here to help!

June 29, 2026

Fantastic app! Great customer service. I had a question which was answered fast and professionally. I would definitely recommend this app!
Linda x

Curvique Vintage
Australia
About 1 hour using the app
Logbase replied July 1, 2026

Thank you so much for your wonderful review, Linda! 😊 We're delighted to hear you had a great experience with both our app and support. Your recommendation means a lot to us. If you ever need anything, we're always here to help!

June 12, 2026

Very prompt chat support, it's real people on the other side not an Ai. one of the best pre-order app on shopify.

RIG Wheels
India
2 days using the app
Logbase replied June 16, 2026

Thank you so much for your kind words and support! We're delighted to hear that you've had a great experience with our team. Providing prompt, personalized support is something we truly value.

May 27, 2026

Great experience, the solved all my issues quickly and professionally. Would highly recommend.

SunZo Astro Fashion
United States
21 days using the app
Logbase replied May 27, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

May 26, 2026

Easy to setup and great responsive support so far! Exactly what we needed for the store.

RyuuSei
Germany
6 days using the app
Logbase replied June 4, 2026

Thank you so much for your kind words! We’re delighted to hear that the setup process was smooth and that our support has been helpful.

May 21, 2026

Great support, responsive and by far the easiest backorder product to use!

House of Aya
Australia
2 months using the app
Logbase replied May 21, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!