Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (87)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 15, 2026

Nice CS, answers are helpful and quick. Good app!

Bliss & Bless
Hong Kong SAR
7 months using the app
Logbase replied May 18, 2026

Thank you so much for your kind words! 😊
We’re glad to hear that you found our support helpful and quick. It really means a lot to us. Please feel free to reach out anytime if you need any further assistance with the app.

March 30, 2026

After testing several solutions on the platform, I am pleased to share that Dibs has been performing exceptionally well for my store. If you are seeking a straightforward and effective solution, I highly recommend giving this app a try.

Here are a few highlights from my experience:

Versatile Preorder/Backorder Module: This feature is incredibly useful for running Early Bird campaigns, presales, and limited-time offers, as it provides precise stock control and easy scheduling options.

Flexible CSS Customization: The ability to easily customize the CSS allowed me to place the widget seamlessly into my ideal location on the page.

Excellent Customer Support: Their service team is fast, responsive, and genuinely helpful.

A helpful tip: I highly recommend reading through their manual to get the most out of the app. I hope they can bring more functions: e.g. preorder management directly on the order page, as well as great options for bundling, upselling, and cross-selling.

MINICAS HK
Hong Kong SAR
10 days using the app
Logbase replied April 5, 2026

Thank you for your thoughtful and detailed review.
We truly appreciate the time and effort you have taken to share your experience with Dibs.

We are delighted to hear that the app has been performing well for your store and that features such as the preorder/backorder module, CSS customization, and our customer support have met your expectations. Your kind words are a great encouragement to our entire team.

We also sincerely value your suggestions regarding additional functionalities, including preorder management on the order page and enhanced options for bundling, upselling, and cross-selling.

Thank you once again for your support and recommendation. Please feel free to reach out to us anytime—we are always here to assist you. 😊

May 21, 2026

Great support, responsive and by far the easiest backorder product to use!

House of Aya
Australia
2 months using the app
Logbase replied May 21, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

May 27, 2026

Great experience, the solved all my issues quickly and professionally. Would highly recommend.

SunZo Astro Fashion
United States
21 days using the app
Logbase replied May 27, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

May 13, 2026

The team was responsive and clear. They set up a custom platform exactly as I requested and they were fast and efficient. Highly recommended.

Christmas In Aruba
United States
28 days using the app
Logbase replied May 13, 2026

Thank you so much for your kind review! We truly appreciate your support and are glad to hear that you were happy with our service and custom setup. 😊

June 18, 2026

Dibs support is incredible! Our theme is built and extensively customized which was making it very hard to integrate dibs for our preorder campaign. I reached out to support and they quickly responded and scheduled a time with me giving me full guide on how to integrate it successfully.

And am glad to say that, one's one of the best preorders apps on shopify!

Kestrel MFG
United States
13 days using the app
Logbase replied June 19, 2026

Thank you for your kind feedback.

We truly appreciate your recognition of our support team. We’re glad to hear that we could assist you in successfully integrating Dibs, even with your highly customized theme, and help guide you through the setup process.

It’s always our priority to ensure a smooth experience for our merchants, and your words mean a lot to us. We’re grateful for your trust and support, and we’re happy to be part of your Shopify journey.

March 24, 2026

Amazing customer service and was helped very quickly in setting up preorders correctly as I was a bit confused. But everything was done perfectly and I'm very happy so far!

Mr & Mrs Christmas
Australia
About 2 months using the app
Logbase replied March 26, 2026

Thank you so much for your kind words!

We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

June 12, 2026

Very prompt chat support, it's real people on the other side not an Ai. one of the best pre-order app on shopify.

RIG Wheels
India
2 days using the app
Logbase replied June 16, 2026

Thank you so much for your kind words and support! We're delighted to hear that you've had a great experience with our team. Providing prompt, personalized support is something we truly value.

June 15, 2026

Useful app and super helpful team!

NeoTimber®
United Kingdom
4 months using the app
Logbase replied June 16, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

February 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed.
The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected.
You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly.

Highly recommended!

Academy of Management Art (Академия Владимира Тарасова)
Estonia
29 days using the app