Reviews (25)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 25, 2025

The customer service team went above and beyond to assist with support issues. Our theme was preventing the app from displaying but the app support team identified the issue quickly and helped us set up the app. Very pleased!

BirchBarn Designs
United States
7 days using the app
Edited December 11, 2025

Really happy with Dibs so far. The app is free, easy to install and set up, and the ui is clean on our product pages.

What stands out most is the support – any time I’ve had a question, the team has replied quickly and helped me get things sorted. For a free app, the value is awesome.

Cub Campers
Australia
3 months using the app
November 17, 2025

Barath was amazing! Immediately hopped on a zoom call to custom create exactly what I wanted the back ordered date timeline to look like! THANK YOU!!

FindingHopeandJoy
United States
3 months using the app
December 18, 2025

Recommend this app as it got a simple deposit function up and running well with the customisation we needed. Really great experience with the support team of this app. They patiently went through everything with me and got the app working exactly as I wanted. They anticipated some issues and troubleshooted them for me. Thanks to Boomika and the other members of the team who got the app working really well for us.

Madcap Cottage
United States
About 3 hours using the app
November 28, 2025

Akshya provided exceptional preorder support and demo to Jivabhumi's shopify store needs. Thank you.

Jivabhumi
India
11 days using the app
October 15, 2025

Boomika was most helpful in assisting to set up our first campaign and the app is easy to navigate. Very happy so far.

Goodwoods Saddlery
Australia
About 1 month using the app
November 18, 2025

Very helpful getting my website set up the way I wanted it. Quick changes were made on the spot. Would highly recommend.

MISH Fashion and Swim
Canada
6 days using the app
October 25, 2025

Quick and easy to set up. Great customer service when I needed some assistance.

Kitchen Language
Australia
8 days using the app
Edited November 5, 2025

Amazing Customer service . Barath and Suki very attentive to detail

SDN SUBLIMATION
Canada
About 1 month using the app
Logbase replied November 5, 2025

Thank you for taking the time to review our services. Your wonderful feedback is greatly appreciated and helps us to continuously improve.

August 13, 2025

As a small business, finding the right tools is super critical. DIBS has been the perfect solution for our made-to-order workflow. The implementation was seamless and we were live in minutes. The features are practical and work flawlessly, especially the order limits which help us manage our capacity.

What truly sets them apart, however, is the support. The team was on standby to help with our initial queries and was incredibly supportive throughout. For a small store like ours, knowing that responsive and helpful support is there is invaluable. This app and the team behind it have earned our highest recommendation!

Shop Magic Supplies
India
About 1 month using the app
Logbase replied August 25, 2025

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.