Dibs – Preorders & Backorders

Dibs – Preorders & Backorders

Reviews (60)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 30, 2026

After testing several solutions on the platform, I am pleased to share that Dibs has been performing exceptionally well for my store. If you are seeking a straightforward and effective solution, I highly recommend giving this app a try.

Here are a few highlights from my experience:

Versatile Preorder/Backorder Module: This feature is incredibly useful for running Early Bird campaigns, presales, and limited-time offers, as it provides precise stock control and easy scheduling options.

Flexible CSS Customization: The ability to easily customize the CSS allowed me to place the widget seamlessly into my ideal location on the page.

Excellent Customer Support: Their service team is fast, responsive, and genuinely helpful.

A helpful tip: I highly recommend reading through their manual to get the most out of the app. I hope they can bring more functions: e.g. preorder management directly on the order page, as well as great options for bundling, upselling, and cross-selling.

MINICAS HK
Hong Kong SAR
10 days using the app
Logbase replied April 5, 2026

Thank you for your thoughtful and detailed review.
We truly appreciate the time and effort you have taken to share your experience with Dibs.

We are delighted to hear that the app has been performing well for your store and that features such as the preorder/backorder module, CSS customization, and our customer support have met your expectations. Your kind words are a great encouragement to our entire team.

We also sincerely value your suggestions regarding additional functionalities, including preorder management on the order page and enhanced options for bundling, upselling, and cross-selling.

Thank you once again for your support and recommendation. Please feel free to reach out to us anytime—we are always here to assist you. 😊

February 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed.
The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected.
You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly.

Highly recommended!

Academy of Management Art (Академия Владимира Тарасова)
Estonia
29 days using the app
March 24, 2026

Amazing customer service and was helped very quickly in setting up preorders correctly as I was a bit confused. But everything was done perfectly and I'm very happy so far!

Mr & Mrs Christmas
Australia
About 2 months using the app
Logbase replied March 26, 2026

Thank you so much for your kind words!

We're really glad to hear that you had a great experience and that the preorder setup was smooth for you.

April 17, 2026

Incredible customer service and the app is already generating revenue. Highly recommend!

Coalition Snow
United States
14 days using the app
Logbase replied April 21, 2026

Thank you so much for your wonderful feedback! 😊 We're delighted to hear the app is already making a positive impact and helping drive revenue. We truly appreciate your support!

March 18, 2026

This app has been absolutely essential for managing our pre-orders and backorders seamlessly. The setup was straightforward, and the features - especially the partial payment and deposit options - work flawlessly right out of the box. It has already helped us capture sales we would have otherwise lost during product launches and stockouts.

I also want to give a special and heartfelt thank you to Subiksha from Logbase support. She was incredibly supportive, patient, and attentive throughout the entire process. When we ran into a small theme compatibility issue, Subiksha not only identified the problem immediately but went above and beyond to help us with the full setup until everything was working perfectly. Her dedication and genuine care for solving our queries made all the difference.

If you're looking for a reliable pre-order solution backed by a support team that truly values its customers (special shout-out to Subiksha!), look no further. Five stars all the way!

Hey Jimmy
India
37 minutes using the app
Logbase replied March 19, 2026

Thank you so much for your wonderful review😊

Your feedback truly means a lot to us and motivates our team even more to keep delivering the best possible service to our customers.

February 2, 2026

The Dibs app makes it easy to take pre-orders and the support team provided immediate help with getting the display exactly like I needed. Much appreciated and highly recommended!

Faith & Family Publications
United States
About 2 hours using the app
Logbase replied February 3, 2026

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

April 15, 2026

Neat little app, that kinda just works.

Dib reps doing Zoom support meetings are very knowledgeable & helpful.

Geely Deer Park
Australia
About 18 hours using the app
Logbase replied April 16, 2026

Thanks so much for your kind words! 😊
We’re really glad the app has been working smoothly for you, and it’s great to hear our Zoom support team could help. Always here if you need anything!

February 2, 2026

Awesome support from the team. Highly recommended - one of the most straightforward app to take down payment for preorder or back order. Love it.

Outdoors Lifestyle
Australia
5 days using the app
February 17, 2026

Good experience connecting with Barath. Keep it up.

ZEDMED-UK LTD
United Kingdom
2 months using the app
January 28, 2026

Akshya was AMAZING! She was able to answer all of my questions. She was very knowledgeable of the products/services. I feel very confident an comfortable using this tool now.

Jolie Strands
United States
1 day using the app