Reviews (43)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
February 6, 2026

We are still in the process of setting up our store, and the Dibs installment payment feature is exactly what we needed.
The support team helped us quickly разобраться in everything that was unclear and gave us very helpful advice — in fact, much more detailed and extensive than we could have expected.
You can really feel that the team genuinely cares about helping and making sure the issue is resolved properly.

Highly recommended!

Academy of Management Art (Академия Владимира Тарасова)
Estonia
29 days using the app
November 25, 2025

The customer service team went above and beyond to assist with support issues. Our theme was preventing the app from displaying but the app support team identified the issue quickly and helped us set up the app. Very pleased!

BirchBarn Designs
United States
7 days using the app
January 20, 2026

Suki was a great help. Helped with with all my issues and she went above and beyond. very grateful for her

Clyde Lourdez
United States
About 2 months using the app
Logbase replied January 21, 2026

Thank you for the fantastic 5-star review! It truly makes our day and inspires us to keep doing our best!

February 2, 2026

The Dibs app makes it easy to take pre-orders and the support team provided immediate help with getting the display exactly like I needed. Much appreciated and highly recommended!

Faith & Family Publications
United States
About 2 hours using the app
Logbase replied February 3, 2026

Your outstanding review means a lot to us. It energizes our commitment to excellence and fuels our drive to meet your expectations. Thank you for your wonderful feedback.

November 17, 2025

Barath was amazing! Immediately hopped on a zoom call to custom create exactly what I wanted the back ordered date timeline to look like! THANK YOU!!

FindingHopeandJoy
United States
3 months using the app
December 18, 2025

Recommend this app as it got a simple deposit function up and running well with the customisation we needed. Really great experience with the support team of this app. They patiently went through everything with me and got the app working exactly as I wanted. They anticipated some issues and troubleshooted them for me. Thanks to Boomika and the other members of the team who got the app working really well for us.

Madcap Cottage
United States
About 3 hours using the app
February 2, 2026

Awesome support from the team. Highly recommended - one of the most straightforward app to take down payment for preorder or back order. Love it.

Outdoors Lifestyle
Australia
5 days using the app
January 8, 2026

great customer support, i had an issue which i just couldn't solve.

Barath was super helpful, he sorted out my issue and explained it to me and how to do things in the future.

I would recommend using the team for any issues.

many thanks

BESPOKE BEARS
United Kingdom
4 days using the app
November 28, 2025

Akshya provided exceptional preorder support and demo to Jivabhumi's shopify store needs. Thank you.

Jivabhumi
India
11 days using the app
December 22, 2025

Great app and outstanding support! The widget layout didn’t display correctly with my theme by default, so I contacted support via chat. They responded quickly and fixed the issue almost immediately. Super helpful and efficient team, highly recommend this app.

Glowrish
Pakistan
36 minutes using the app