Reviews (21)

Overall rating
3.6
Counts per rating level
  • 90% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 15, 2026

Check your attribution data carefully before trusting this app's numbers.

After months of use, I discovered that 100% of our "conversions" were view-through, meaning zero customers actually clicked from a Disco placement to our store. The app was claiming credit for our organic sales because a customer happened to see our product name on another brand's post-purchase page within a 14-day window.

Zero click-throughs. Zero discount code redemptions.

The view-through vs click-through breakdown wasn't even visible in our dashboard by default. I wonder why they hide it... We had to manually enable it to see what was actually happening. This was never disclosed during onboarding.

If you're evaluating this app, I would be very cautious. You may be paying for credit on sales you were already making.

Love Sweat Fitness
United States
Over 1 year using the app
June 18, 2021

We've been using co-op for cross-promotion at the end of our funnel with other food and bev brands as well as upselling our own products and surveying our customers. The design is elegant, the installation process was so easy! We're very excited about all the features they're bringing to help streamline partnerships, highly recommend giving co-op a try for driving new customers, AOV, and insights.

Buy Go Bananas LLC
United States
About 1 month using the app
June 8, 2021

So I installed the app just over a week ago and have been able to set everything up and see how analytics rolls in. I can say that I absolutely love the user interface/admin. It's clean and so well designed. I had a few hiccups getting everything properly installed on my site (possibly due to another app that has a popup @ checkout for friend referrals) and the co-op team was super helpful and quick to get it resolved. I also had a hiccup on how pricing was imported into the app and they fixed that quickly for me, too. (customer service/support has been top notch) I love how you are able to define the partners/brands you want to work with so no direct competitors show up on your "thank you" page and I REALLY love how you are able to customize/over-ride the product images imported from shopify to show lifestyle images and/or gifs. I have started to see data roll into the analytics and while I have not had any conversions yet, I love how I am able to see the click-through rate for each specific product. (WOW, one of my products is a clear winner there) I went ahead and opted to buy some impressions to get the ball rolling so I am excited to see how that turns out (still too soon to say cause the added impressions didn't start firing off until yesterday) All in all, I LOVE the idea of this app and am super stoked to see how the next few months go. I am currently only utilizing the cross-sell and up-sell features and may test the offers and survey later. My one and only hesitation atm is that the app *may* be negatively affecting my site speed score. My speed score dropped a bit around the same time I installed the app and I have my developer looking into it. (ALL apps will affect site speed, tho, this is not unique to co-op) ... I just wanted to be as thorough and honest with the review as possible. From the naked eye, just surfing the site, it doesn't feel any slower - it's just the speed score rating that caught my attention. Thanks so much for creating such a dope app to help smaller brands cross-promote with one another! With all the iOS privacy updates, I feel like your timing was perfect.

Eagle Rock WERKSHOP
United States
12 days using the app
June 16, 2021

I was a bit skeptical at first but after my friends raved about the app, amidst rising CAC and CPM costs on Paid Social, I thought I'd give co op a try. In a week, we've generated a number of conversions and one that was $2K! I've never had a conversion with that amount before. This is just the beginning, co-op is tapping into something much more fundamental than the post-purchase page. They’re building a recommendation engine that will ultimately be the foundation for all 1:1 partnership and B2C collaborations in the future. If you're confused about the right brands to partner with, opportunities to upsell your own products post-purchase, highly recommend co op!

Apothékary
United States
27 days using the app
June 15, 2021

We've been using co-op for a couple of months now and very quickly have seen a lot of success - we've acquired quality new customers for a fraction of the cost on other platforms. Their upsell feature has also done wonders for us - it's really an all-in-one tool and I've been able to move away from standalone upsell and post-purchase survey tools. The UI is fantastic, and their customer service is top! They're always quick to answer my questions and take in any feedback I have. I highly recommend co-op if you're looking for new ways to acquire customers while strengthening partnerships with like-minded brands!

MATE the Label
United States
About 1 month using the app
June 17, 2021

Finally, a Shopify app that values best-in-class UI and design. I’ve been waiting for something that adequately speaks to our brand positioning and aesthetic. The user interface is beautiful and seamless, it just feels so good to use. It really shows co-op’s attention to detail and acts as a reflection of the amazing brands that are on the platform. In addition to the beautiful user experience, we’ve been able to tap into an entirely new channel to acquire customers and reach our desired segments. On top of that, we have access to upsell, survey tools to drive real measurable incremental revenue. Great app!

Bravo Sierra
United States
About 2 months using the app
June 7, 2022

Onboarding process was very unclear. I was able to be approved and install this, but after about two months I got zero sales. When I asked the team for advice, I got a confusing message about "exclusions" (apparently my ads weren't running on sites selling items in similar categories, which I didn't really care about, but removing the exclusions didn't do anything), and the advice to use more products with animated gifs as the image. I get that animated gifs attract attention, but if everybody started doing that.... Anyway, this just had zero effect for me and I couldn't justify the cost.

The Bullish Store
United States
5 months using the app
Edited June 22, 2021

Co-op is amazing! We've been using co-op for cross-promotion with other relevant brands as well as upselling our own products and surveying our customers to get their feedback. The design is straightforward and elegant and the installation process was super easy. Most importantly we've seen many new customers and upsells come through as a result! We're very excited about all the features they're bringing to help streamline partnerships, highly recommend giving co-op a try for driving new customers, AOV, and insights.

Cure Hydration
United States
About 1 month using the app
April 15, 2021

I hate apps. This is the only app I recommend for DTC brands, not because it does have features like cross-selling, upselling, post purchase survey, rewards. That alone is 5 different apps... what do you want more? Though the best part of this app is the innovating collaborative feature where it makes it super simple to upsell lifestyle products to lifestyle shoppers with a win/win for both brands. If your brand sells a high-end unique product, it’s a must have. oh and customer service is the best.

Fames Chocolate
United States
37 minutes using the app
June 18, 2021

co-op has been super innovative in allowing us to transform our thank you page into a customer acquisition flywheel. The ability to partner with incredible brands and speak to a very similar customer has opened up an entirely new channel for us to leverage outside of Facebook. It’s one thing to provide an upsell tool or a survey tool, but co-op has succeeded in creating a true one-stop shop for the post-purchase experience allowing us to accomplish all of our goals through one platform.

JACK HENRY
United States
About 2 months using the app