Reviews (23)
Refine
-
By rating
We've been using co-op for the last few months with other brands who are currently on the app as well as upselling our own products and getting info from our customers. The installation process was very very easy, and we've seen many new customers and upsells come through! You should try this if you want to find new customers, drive up AOV, and get some customer insights.
We have been using Co-Op for a couple months now. The client management is very good and our account manager/support specialist, Lydia, is very helpful and communicative which is very important to us as we grow. The set up/implementation process was super easy and streamlined. We love how easy the interface/dashboard is to navigate and update. We have seen a few conversions which is exciting! We hope to see more now with the added transactional email function and other pro functions. We know it's relatively new so we are excited to see it start taking off and Co-Op coming out with robust functions that help increase conversions. We love the idea of the brand partnership and becoming visible to shoppers through other retail categories where we wouldn't be visible prior to being on this platform.
I was a bit skeptical at first but after my friends raved about the app, amidst rising CAC and CPM costs on Paid Social, I thought I'd give co op a try. In a week, we've generated a number of conversions and one that was $2K! I've never had a conversion with that amount before. This is just the beginning, co-op is tapping into something much more fundamental than the post-purchase page. They’re building a recommendation engine that will ultimately be the foundation for all 1:1 partnership and B2C collaborations in the future. If you're confused about the right brands to partner with, opportunities to upsell your own products post-purchase, highly recommend co op!
So I installed the app just over a week ago and have been able to set everything up and see how analytics rolls in. I can say that I absolutely love the user interface/admin. It's clean and so well designed. I had a few hiccups getting everything properly installed on my site (possibly due to another app that has a popup @ checkout for friend referrals) and the co-op team was super helpful and quick to get it resolved. I also had a hiccup on how pricing was imported into the app and they fixed that quickly for me, too. (customer service/support has been top notch) I love how you are able to define the partners/brands you want to work with so no direct competitors show up on your "thank you" page and I REALLY love how you are able to customize/over-ride the product images imported from shopify to show lifestyle images and/or gifs. I have started to see data roll into the analytics and while I have not had any conversions yet, I love how I am able to see the click-through rate for each specific product. (WOW, one of my products is a clear winner there) I went ahead and opted to buy some impressions to get the ball rolling so I am excited to see how that turns out (still too soon to say cause the added impressions didn't start firing off until yesterday) All in all, I LOVE the idea of this app and am super stoked to see how the next few months go. I am currently only utilizing the cross-sell and up-sell features and may test the offers and survey later. My one and only hesitation atm is that the app *may* be negatively affecting my site speed score. My speed score dropped a bit around the same time I installed the app and I have my developer looking into it. (ALL apps will affect site speed, tho, this is not unique to co-op) ... I just wanted to be as thorough and honest with the review as possible. From the naked eye, just surfing the site, it doesn't feel any slower - it's just the speed score rating that caught my attention. Thanks so much for creating such a dope app to help smaller brands cross-promote with one another! With all the iOS privacy updates, I feel like your timing was perfect.
I recently started using coop commerce as an additional marketing channel for my home textile business. Early performance has been very good, and their team is incredibly responsive and helpful, too! I look forward to growing the partnership with coop commerce!
We've been using co-op for cross-promotion with other high quality brands as well as upselling our own products and surveying our customers. Most recently we launched a transactional upsell email integration with some positive early results. The design is elegant, the installation process was so easy, and most importantly we've seen many new customers and upsells come through as a result! We're excited to continue to find brands that align with our brand.
I am a big believer in cooperation and upsell opportunities between D2C brands. I have tried a couple of tools that try to achieve this and co-op is by far the one that has been able to execute this best. Not only is their platform the cleanest and easiest to use, but the network of brands is the best we've seen. As more brands continue to join, their offering will only get better.
co-op has been super innovative in allowing us to transform our thank you page into a customer acquisition flywheel. The ability to partner with incredible brands and speak to a very similar customer has opened up an entirely new channel for us to leverage outside of Facebook. It’s one thing to provide an upsell tool or a survey tool, but co-op has succeeded in creating a true one-stop shop for the post-purchase experience allowing us to accomplish all of our goals through one platform.
We've been using co-op for cross-promotion at the end of our funnel with other food and bev brands as well as upselling our own products and surveying our customers. The design is elegant, the installation process was so easy! We're very excited about all the features they're bringing to help streamline partnerships, highly recommend giving co-op a try for driving new customers, AOV, and insights.
We love how easy it is to reach audiences with Coop. It is very organized, clean-cut, and makes us excited for the future and feel empowered about what we can bring to others. They make marketing and reaching audiences clear and easy for us to grow quickly and easily!