DisputeDesk Chargeback Defense

Pricing: Free plan available. Free trial available.
Rating: 0.0 (0 Reviews)
Developer: Veridor Works

Install

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Install to join our founder launch: 3 months free, lifetime pricing, no success fee.

DisputeDesk automates chargeback evidence for Shopify merchants. Install to join our founder launch: the first 21 eligible stores get 3 months free, priority onboarding, and lifetime founder pricing. We contact founder merchants after installation and help review their chargeback workflow. DisputeDesk detects disputes, gathers order, payment, fulfillment, and customer data, and builds structured evidence packs. No success fee — you keep what you recover.

Detects every new chargeback automatically so none miss the deadline.
Builds a complete, structured evidence response for each eligible dispute
Runs disputes fully hands-off, or pauses chosen cases for your review.
Auto-saves every evidence pack to your Shopify admin as a record.
Tracks chargeback exposure and dispute analytics in one dashboard.

Languages

English, French, Portuguese (Brazil), Swedish, Spanish, and German

Works with

Checkout

Pricing

Free

Features

5 evidence packs for free
Automatic evidence pack building
Unlimited automation rules
Auto-save packs to your store admin
Build & preview unlimited packs

Starter

$29 / month

Optional top-up packs for extra evidence packs beyond your monthly quota: +10 for $19, +50 for $79, +200 for $249.

Features

20 evidence packs per month
Automatic evidence pack building
Up to 5 automation rules
Auto-save packs to Shopify Admin
14-day free trial

14-day free trial

Growth

$129 / month

Optional top-up packs for extra evidence packs beyond your monthly quota: +10 for $19, +50 for $79, +200 for $249.

Features

100 evidence packs per month
Automatic evidence pack building
Unlimited automation rules
Auto-save packs to your store admin
14-day free trial

14-day free trial

Scale

$299 / month

Optional top-up packs for extra evidence packs beyond your monthly quota: +10 for $19, +50 for $79, +200 for $249.

Features

400 evidence packs per month
Automatic evidence pack building
Unlimited automation rules
Auto-save packs to your store admin
14-day free trial

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

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Support

App support provided by Veridor Works.

Resources

App Documentation

Developer

Veridor Works

Website

Tallinn, EE

Launched

May 27, 2026

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

Sensitive data

Name, email address, physical address
Device and activity data

Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

View staff and contributor data:

Store owner

Store owner

Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, store analytics, Shopify Payments, Shopify admin

View customers

Browsing behavior, customer data
View products

Products, collections
View orders

Order fulfillments, all order history, shipping information
Edit store analytics

Web pixels
Edit Shopify Payments

Shopify Payments dispute evidences, Shopify Payments dispute file uploads, Shopify Payments disputes
View Shopify admin

Legal policies