Disputifier: Smart Chargebacks

Name: Disputifier: Smart Chargebacks
Brand: Disputifier
Rating: 4.4 (82 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 4.4 (82)
Developer: Disputifier

Automated Chargeback Fighting & Dispute Prevention.

Never worry about chargebacks again. Our app answers all chargebacks for you using highly customized responses proven to increase your win rate. Plus, we help prevent chargebacks from ever occurring in the first place. With Chargeback Alerts, Fraud Prevention & Order Not Received Prevention, you can significantly reduce nearly all chargebacks without ever lifting a finger. Finally, enjoy automated chargeback management and free yourself from chargebacks.

Fully automated AI-powered chargeback fighting.
Block chargebacks with chargeback alerts.
Prevent fraudulent chargebacks with automated fraud protection.
Prevent order not received chargebacks with shipping notifications.
Reduce your chargebacks with Disputifier and win those which aren't prevented.

Popular with stores like yours: Based in United States

Languages

English

Works with

Afterpay
Authorize.net
Klarna
PayPal
Recharge
Stripe

Pricing

Choose the plan that best fits your business.

Basic Plan

Free to install

Click "see all pricing options" for more details including pricing for all solutions.

Features

7 Day Risk-Free Trial
CB Fighting: 20% of won back revenue
CB Alerts: pay per chargeback prevented

All charges are billed in USD. See all pricing options

Reviews (82)

Overall rating

4.4

Counts per rating level

83% of ratings are 5 stars
68
2% of ratings are 4 stars
2
0% of ratings are 3 stars
1% of ratings are 2 stars
1
13% of ratings are 1 stars
11

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants value this app for reducing chargebacks and saving time and money. It automates the chargeback process, improving success rates and revenue. The Chargeback Alerts system and automated data-driven responses enhance win ratios. Integration is seamless, with valuable analytics to prevent future disputes. Merchants praise the responsive and knowledgeable customer support, noting fast response times and effective communication for a positive user experience.

June 17, 2026

After Disputifier was hacked, dealing with them became a complete mess.

We decided to leave, but they now refuse to release our billing descriptors unless we pay disputed invoices. They also tried to use a $1 Stripe payment to charge older invoices outside Shopify, which we never clearly authorized.

Holding critical payment infrastructure hostage over questionable invoices is extremely concerning.

Avoid.

Theona

United States

5 months using the app

Disputifier replied July 13, 2026

Apologies for the delay in responding, and we appreciate you bringing your concerns to our attention.

We are currently awaiting a response from you regarding an email we sent about your request to transfer your billing descriptors to another provider.

We want to clarify that we do not hold transfer requests from merchants or prevent them from moving to another service provider. Our partnerships are built on mutual trust and respect, and we support merchants making the decision that is best for their business.

In this case, we see that you have had 7 stores enrolled with Disputifier over the past year, all of which have maintained strong coverage with no service-related issues. However, there are currently 9 outstanding invoices related to services provided across 3 of those stores. These invoices are for services that were actively used and benefited your stores.

Regarding the billing concern, we do not authorize charges outside of what a merchant has approved. We would be happy to review the specific invoices and the Stripe payment you referenced to better understand the situation and address any concerns.

Please reach out to us directly at hello@disputifier.com so we can review the details with you, provide a clear breakdown of the charges, and work toward resolving any outstanding questions.

Thank you.

June 5, 2026

Needs to improve the exports features in multiple sections, mainly in the billing export, also some metrics from dashboards, because takes time to understand all those settings and real benefits we got. Even in the Docs don't have all the information to understand it. The customer support is doing better the past days.

Creative Item

United States

4 months using the app