Reviews (132)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this app effectively prevents chargebacks and manages disputes, with automated, data‑driven responses that improve win rates and save significant time and money. Pre‑chargeback alerts (including PayPal) are a key benefit, helping avoid processor issues and payment holds. Many find it easy to set up, secure, and suitable for high‑volume stores. Support is frequently praised as fast, knowledgeable, and proactive with onboarding and custom rules.
Refine
-
By rating
Abigail was absolutely amazing! I had a serious issue with automatic chargeback alert refunds from my previous service, and she took the time to understand exactly what happened. She helped configure Disputifier so I have manual control over Ethoca and CDRN alerts and added a rule to prevent automatic refunds on delivered orders. She explained everything clearly, answered all my questions, and made sure I understood how the system works going forward. Excellent customer support and highly recommend!
Thank you so much for taking the time to leave this review! It really means a lot.
I’m really glad Abigail was able to help you get everything sorted out.I’ll definitely share this with her, she’ll be really happy to hear that she was able to make things clearer and give you more control over your alerts.
Thanks again for trusting us and for the recommendation! We really appreciate it!
Blad is really fast and fixed my problem right away.
Thank you so much for taking the time to leave this review! I’m really glad to hear Bladi was able to jump in, get to the bottom of the issue, and get everything sorted out for you so quickly. I’ll definitely make sure he sees your kind words, he’ll really appreciate it!
Great app and great support - they are always available to answer simple to complex inquiries. Does the job right for disputes
Thank you for the kind words! We’re so glad our team has been able to support you with everything and are always here if you need us. All the best!
Great app with helpful support. Easy to use and very effective for chargeback prevention. Highly recommended!
Thank you so much for the kind words! We’re glad you’re finding Disputifier easy to use and effective at preventing chargebacks. We really appreciate the recommendation!
really great and simple app to use. from what i know they the only one popular in the market that help alert paypal disputes as well before they turn into chargeback which is a great unique value they have. I highly recommend using them
Thank you for the thoughtful review! We’re so glad our PayPal alerts have been a valuable part of your experience. We really appreciate the recommendation and your support!
Diyosa is great and very professional, very helpful.
We're glad you're having a positive experience :)
We’ll be sure to share your kind words with Diyosa and are always here if you need us. Best!
Dani is very helpful in rectifying my issue and enquiries.
Thanks so much for sharing! We’re glad Dani was able to help resolve your issue and answer your questions. We’ll definitely pass along your kind words to her!
The team was very helpful in clarifying my concern.
Thank you for your feedback! We’re always happy to support your business needs, and our team is here whenever you need us. 😊
Diyosa onboarded PayPal Wallet no problem. Will use them for my other MIDS in the future for sure
-1990
Thank you so much for taking the time to share this! I’m really glad Diyosa was able to make the PayPal Wallet onboarding so straightforward for you. I’ll personally make sure she sees this, I know she’ll appreciate the recognition.
And hearing that you plan to trust us with your other MIDs means a lot. We genuinely value that kind of confidence in our team, and we’ll be here whenever you’re ready for the next one. Looking forward to it.
Levie was very helpful, professional, and informative. All of my questions were answered promptly and clearly. I really appreciate the excellent support!
Thank you so much for taking the time to share this! I’m really glad to hear that Levie was able to provide such a great experience and make sure all of your questions were answered clearly and quickly. We’re lucky to have her on the team, and we truly appreciate your trust in us!
