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I had a very bad experience with this app. After months with no alerts and $0 charges, Disputifier suddenly billed me $799 without my consent, claiming that a price increase they emailed months ago automatically counted as approval. At no point did I accept or reactivate anything.
Their support kept insisting that silence equals consent and refused to issue a refund, even though their service had been inactive for months.
Be very careful with this app
Highly recommend this. They save your relationship with processors and the owner Mark has been extremely helpful. One of the best apps you can use on the app store.
This app is a must have and have helped us combat fraudulent chargebacks. Casey was very helpful and quick in the support chat.
Chris has been amazing to work with. Super responsive, clear, and helpful with every step of the setup. He explained everything in detail, answered my questions right away, and made the whole process much easier. I really appreciate the support — great experience overall!
Highly recommend for anyone that is looking to mitigate payment holds on high volume shopify stores. Chris is an amazing customer support rep!
Casey was extremely helpful! Checked on our account and solved our issues so fast.
Disputifier has been absolutely amazing to work with! They helped me configure the application step by step and really took the time to explain everything clearly. I’m extremely satisfied with their service – Chris responded almost instantly after my message, which is exactly what you want as an entrepreneur: being able to move fast. All in all, a top company that I can highly recommend!
Disputifier is really great. Their support is really fast and very kind and responsive!!
Customer support did wonders, they are truly helpful and amazing
Five stars for Disputifier.
Six stars for Mark.
These guys are the real deal.
Thank you very much for the great review! We truly appreciate the feedback and are so glad you're using Disputifier!