Disputifier: Smart Chargebacks

Disputifier: Smart Chargebacks

Free to install. Additional charges may apply.
Rating (4.5)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States

About this app

Launched

September 23, 2020

Languages

English, German, French, Italian, Japanese, and Spanish

Categories

Fraud

Works with

PayPal, Stripe, Klaviyo, Authorize.net, Afterpay, Klarna

Automated Chargeback Fighting & Dispute Prevention.

Never worry about chargebacks again. Our app answers all chargebacks for you using highly customized responses proven to increase your win rate. Plus, we help prevent chargebacks from ever occurring in the first place. With Chargeback Alerts, Fraud Prevention & Order Not Received Prevention, you can significantly reduce nearly all chargebacks without ever lifting a finger. Finally, enjoy automated chargeback management and free yourself from chargebacks.

Never worry about chargebacks again. Our app answers all chargebacks for you using highly customized responses proven to increase your win rate. Plus, we help prevent chargebacks from ever occurring in the first place. With Chargeback Alerts, Fraud Prevention & Order Not Received Prevention, you can significantly reduce nearly all chargebacks without ever lifting a finger. Finally, enjoy automated chargeback management and free yourself from chargebacks. more
  • Fully automated AI-powered chargeback fighting.
  • Block chargebacks with chargeback alerts.
  • Prevent fraudulent chargebacks with automated fraud protection.
  • Prevent order not received chargebacks with shipping notifications.
  • Win rate increase guaranteed. Success-based pricing.

Pricing

Free to install

A fee of 12-20% is charged for each won chargeback. Click "see all pricing options" for more info.

Free to install

A fee of 12-20% is charged for each won chargeback. Click "see all pricing options" for more info.

All charges are billed in USD. See all pricing options

50 reviews

Overall rating
4.5
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
May 14, 2024

This is the worst app you could ever use. These people are THIEVES and overcharge. Plus they have a lot of hidden fees that they don't tell you about. I would use chargeflow instead of this app. Ignore these fake 5 star reviews, the owner of this company Mark Wagner has a bunch of friends who are inflating his app's rating with fake 5 star reviews. On twitter he had a lot of heat from other ecom guys for scamming them in many other ways. I've also heard many others have similar issues with this app overcharging and basically stealing your money in the process hoping you won't notice. Especially if you do high volume. If you do small numbers then they won't attempt to steal, but if you do 6+ figures then you can expect them to try to steal from you. They stole over $10k from us. We recovered it by disputing it with our bank and won. Be very careful, I know some people out there who were not able to get their money back. These guys will never refund you as well. AVOID AND STAY AWAY FROM THESE CROOKS! Mark Wagner is scum and this app should be removed.

Velora Vibe
United States
16 days using the app
Disputifier replied May 16, 2024

You have not been charged a single dollar by our app. Your claim to have $10K stolen has absolutely no factual basis. We are proud of our reviews and thousands of happy customers. None of our reviews are from "friends". It is extremely easy to see how much money we're charging for your services and we have absolutely no hidden fees anywhere. This is a slanderous and completely untrue review.

May 15, 2024

Paras was super helpful! Help me set up everything in under 5 minutes. Highly recommend Disputifier!

Bella & Co™
United States
3 days using the app
May 2, 2024

Don't bother with these crooks. They overbill you and the guy who runs it threatens to not refund you if you write a 1 star review. Too bad I can't include screenshots in this review. LOL these people are clowns and they are stealing from people who don't pay attention to the transactions. Very pathetic and sad. Poor guy actually said if you write a 1 star review we are not refunding you. Guess what? I wrote the 1 star review and I filed a dispute with amex for the over $4000 they stole from me. Good thing I paid attention and caught it. Don't see this app lasting much longer.

Berbax
United States
3 months using the app
Disputifier replied May 16, 2024

Virtually every statement in this review is incorrect. You received 320 chargeback alerts between 2/14 and 5/3. You were billed properly for these alerts. 23 of your alerts (7%) were not refunded due to issues like "can't find", "duplicate", and "already a chargeback". We refunded these alerts to you after you mentioned it to our team, though we typically wait until Ethoca credits us to pass that credit onto you.

This article has more info on alert credits: https://disputifier.crunch.help/en/general-faq-s/what-are-alert-credits

Claiming that all alert charges are invalid when you knowingly signed up for chargeback alerts is false and irresponsible. Our pricing is clearly displayed and you are charged per alert received.

March 26, 2024

Literally never have to worry about chargebacks again. It's the best app on the market for chargeback management and prevention. Alex G is a phenomenal rep as well. Super helpful and very quickly responsive! 5/5

ShopSolera
United States
6 months using the app
April 23, 2024

One of, if not the best app for Shopify. Their services are mandatory to operate a good online business and their online support is instant and amazing. I would give it 100 stars if i could.

Lotuce™
Greece
About 2 months using the app

About this app

Launched

September 23, 2020

Languages

English, German, French, Italian, Japanese, and Spanish

Categories

Fraud

Works with

PayPal, Stripe, Klaviyo, Authorize.net, Afterpay, Klarna

Built by Disputifier

About Disputifier

4.5 average rating

3 years building apps for the Shopify App Store

294 Trillium Way, Clayton, NC, 27527, US

Support

Send a message

hello@disputifier.com

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