FREE Returns & Exchange Portal

FREE Returns & Exchange Portal

by Doddle

Revolutionize your returns with the FREE Doddle Returns Portal

5.0 of 5 stars(1 review)

Improve Customer Experience

No more pre-printed labels! Consumers book their return online and get a QR code which they can take to over 32,000 locations nationwide

Reduce Operational Costs

Fully automate your returns by setting custom rules for non-returnable items, returns windows and return approvals

Easy Two Step Integration

Simply download the app, complete to contact form and a quick on boarding process

About FREE Returns & Exchange Portal

Doddle’s digital returns platform allows customers to book returns, choose a location, give a return reason and updates them on their return and refund status with fully branded communications.

Doddle Returns Features:

  • Digitized end-to-end returns journey
  • Fully customizable retailer branded returns portal
  • Retailer branded customer communications
  • Paperless returns with an option to print a label
  • Integrated returns tracking
  • Capability to offer paid or free returns
  • Return rule settings e.g. non-refundable items
  • Return approval options
  • Returns data dashboards

Get set-up in two easy steps

  1. Download the Shopify App
  2. Complete the contact form

Doddle Returns is currently available in U.S. only

More About Doddle

We help retailers around the world create e-commerce returns experiences that attract customers, create differentiation and foster loyalty.

e-Commerce returns harbor avoidable costs such as pre-printed, non-recyclable labels and logistics costs back to the distribution center. Doddle’s Returns Platform digitizes the returns journey enabling retailers to reduce costs, improve sustainability & drive customer loyalty.




5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
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  • 4 of 5 stars
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  • 3 of 5 stars
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  • 1 of 5 stars
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Most recent reviews

Wander Hat Company

I was blown away by the service I received from Doddle. In all of my experience with apps, Doddle was the only one to make me feel like I was a customer they took care of. I had one on one Zoom calls with the friendliest staff (huge kudos to Alan and Jeff!) and I felt appreciated and looked after. I'm not exaggerating when I say this was the most elite customer service I have ever experienced. So thank you, Doddle. I wish all Shopify apps were like this. Lastly, the app is completely and totally free so you have nothing to lose by downloading and getting started!