Dodox – Support Outsourcing

Dodox – Support Outsourcing

Free to install. Additional charges may apply.
Rating (5)
Reviews
Developer

About this app

Launched

May 16, 2022

Integrates with

Zendesk, Gorgias, Recharge, Gmail, Email

# On-demand customer support – whenever you need it. Customize your settings, turn Dodox on, and watch as our support experts start providing your customers with on-brand, quality support. # How it works * Install Dodox and connect your customer support inbox (Gmail, Zendesk, Gorgias). * Customize your preferences, e.g. when you’d like support from our Dodox experts (weekends, evenings, all the time, etc.). * Turn Dodox on, and watch as our support experts start providing your customers...

# On-demand customer support – whenever you need it. Customize your settings, turn Dodox on, and watch as our support experts start providing your customers with on-brand, quality support. # How it works * Install Dodox and connect your customer support inbox (Gmail, Zendesk, Gorgias). * Customize your preferences, e.g. when you’d like support from our Dodox experts (weekends, evenings, all the time, etc.). * Turn Dodox on, and watch as our support experts start providing your customers... more

Pricing

Free to install

Dodox charges 99¢ per closed ticket (one conversation). The first 50 tickets are free! Billed monthly.

Free to install

Dodox charges 99¢ per closed ticket (one conversation). The first 50 tickets are free! Billed monthly.

All charges are billed in USD.

2 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 26, 2022

The App does exactly what it says and more. The integration was very straightforward and everything else was done by Dodox agents. I was absolutely impressed by the support quality and the extra mile the agents go when handling our support tickets. Highly recommend it as a better outsourcing alternative.

BAXLEY
Lithuania
May 20, 2022

At first, I was a bit skeptical, but after a few days of using Dodox, I can confidently say that it not only reduced the response times but also matched my brand tone quite well. Not to mention a hassle-free setup! Thanks Mantas and the support team for quickly answering my questions. Highly recommend!

iconutopia
Lithuania

About this app

Launched

May 16, 2022

Integrates with

Zendesk, Gorgias, Recharge, Gmail, Email

Built by Dodox

About Dodox

No reviews yet

6+ months building apps for the Shopify App Store

Support

Send a message

hello@dodox.com

More apps like this

4.7 out of 5 stars 215 total reviews 14-day free trial
Customer service, chatbot, chat support, ticketing, CRM, FAQ
5.0 out of 5 stars 99 total reviews Free plan available
Automate & manage customer service on live chat, email, social
4.1 out of 5 stars 39 total reviews 14-day free trial
Live Chat with Help Desk and Product Recommendations