Dollarback: Cashback & Loyalty

Dollarback: Cashback & Loyalty might be a fairly new program, and yes, there are still a few things they’re ironing out. But honestly, the potential they’ve shown is really impressive. They’ve managed to build a loyalty system that fully integrates with Shopify.

What really stands out is their support. Abel has been especially amazing, fast to respond, patient, and able to sort out issues in literally minutes to a few hours. It’s rare to get service that feels this personal and this reliable.

All in all, even though they're still growing. I am happy to be part of the early journey.

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box.

That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care.

They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal.

It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!

Dollarback has been a great addition to my Shopify setup—smooth installation, reliable performance, and everything works exactly as expected.

What really stands out is the support: incredibly fast, helpful, and genuinely next-level. I’ve honestly never experienced support this good before. Highly recommended.

Alcançamos 75% de clientes recorrentes, estamos muito contentes com a Dollarback e indicamos a todos que querem alcançar esse nível de retorno :)

Really appreciate their service and helpful! First time try the cashback apps from DOLLAR LABS!

Has most functions you need and very quick support

If I could do 10 stars, I would. We use about 15 different apps for Shopify and Shopify POS, and this one works flawlessly. When we have had a question or feature request, the tech support has been second to none. If only every app offered this level of support and bug free functionality.

Excellent support! The team was very responsive and quickly resolved my issue. I highly recommend Dollarback. Not only for its functionality, but also for the outstanding customer service.

So far blown away by the app and also by the support that comes with the app. Quick to reply, Quick to help. This app and the guys behind it have a lot of potential

We needed a solution that could handle bulk credit uploads efficiently, and this app delivered exactly what we were looking for. The support we received throughout the process was truly exceptional—far beyond our expectations. Their customer service is what truly sets them apart from other apps.