Dollarback: Cashback & Loyalty

Dollarback was very easy to set up, and our customers understand store credit much better than points, so we’re already seeing more repeat purchases and reviews. Even though I’m still on the free tier, Lesle always goes above and beyond whenever I need help, which really gives me confidence in using this app long term.

Great customer service! Quick to respond and understood what I was asking. Satisfied!

Dollarback: Cashback & Loyalty might be a fairly new program, and yes, there are still a few things they’re ironing out. But honestly, the potential they’ve shown is really impressive. They’ve managed to build a loyalty system that fully integrates with Shopify.

What really stands out is their support. Abel has been especially amazing, fast to respond, patient, and able to sort out issues in literally minutes to a few hours. It’s rare to get service that feels this personal and this reliable.

All in all, even though they're still growing. I am happy to be part of the early journey.

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box.

That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care.

They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal.

It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!

Dollarback has been a great addition to my Shopify setup—smooth installation, reliable performance, and everything works exactly as expected.

What really stands out is the support: incredibly fast, helpful, and genuinely next-level. I’ve honestly never experienced support this good before. Highly recommended.

Really appreciate their service and helpful! First time try the cashback apps from DOLLAR LABS!

Alcançamos 75% de clientes recorrentes, estamos muito contentes com a Dollarback e indicamos a todos que querem alcançar esse nível de retorno :)

Has most functions you need and very quick support

If I could do 10 stars, I would. We use about 15 different apps for Shopify and Shopify POS, and this one works flawlessly. When we have had a question or feature request, the tech support has been second to none. If only every app offered this level of support and bug free functionality.

Excellent support! The team was very responsive and quickly resolved my issue. I highly recommend Dollarback. Not only for its functionality, but also for the outstanding customer service.