Reviews (15)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 16, 2025

Dollarback: Cashback & Loyalty might be a fairly new program, and yes, there are still a few things they’re ironing out. But honestly, the potential they’ve shown is really impressive. They’ve managed to build a loyalty system that fully integrates with Shopify.

What really stands out is their support. Abel has been especially amazing, fast to respond, patient, and able to sort out issues in literally minutes to a few hours. It’s rare to get service that feels this personal and this reliable.

All in all, even though they're still growing. I am happy to be part of the early journey.

abt
Singapore
26 days using the app
October 21, 2025

Dollarback is genuinely and refreshingly incredible to work with. This app is built really well, and everything just works out of the box.

That said, we threw a lot their way during our transition from an old point of sale system and old points-based rewards/loyalty system to this new multi-channel dollar-value rewards model, and they’ve consistently shown patience, follow-through, and genuine care.

They’ve added features in real time based on our feedback -- from the ability to limit cashback by sales channel and specific item variations, to updating their bulk import tool to recognize customer IDs, to even getting their app embed to play nicely with our quick view modal.

It’s rare to find a team that moves this fast while keeping such a collaborative, human approach. Truly refreshing, thanks guys!

Caffe Ibis Coffee Roasters
United States
3 months using the app
November 22, 2025

Alcançamos 75% de clientes recorrentes, estamos muito contentes com a Dollarback e indicamos a todos que querem alcançar esse nível de retorno :)

DROPIT
Brazil
5 months using the app
November 24, 2025

Has most functions you need and very quick support

DiveCatalog.com
United States
2 months using the app
September 15, 2025

So far blown away by the app and also by the support that comes with the app. Quick to reply, Quick to help. This app and the guys behind it have a lot of potential

BULLDOG
Canada
4 days using the app
July 28, 2025

If I could do 10 stars, I would. We use about 15 different apps for Shopify and Shopify POS, and this one works flawlessly. When we have had a question or feature request, the tech support has been second to none. If only every app offered this level of support and bug free functionality.

Winter Park Cycles
United States
About 1 month using the app
October 6, 2025

Excellent support! The team was very responsive and quickly resolved my issue. I highly recommend Dollarback. Not only for its functionality, but also for the outstanding customer service.

Arte & Sintonia
Brazil
5 months using the app
July 3, 2025

We needed a solution that could handle bulk credit uploads efficiently, and this app delivered exactly what we were looking for. The support we received throughout the process was truly exceptional—far beyond our expectations. Their customer service is what truly sets them apart from other apps.

Antech Canada Limited
Canada
21 days using the app
May 28, 2025

Using Dollarback has been great for us. We normally have a fall off of repeat order after 90 days. Now we have a way of enticing those clients back. Definately seen an increase in sales due to Dollarback. The customer service is amazing and definately better than I anticipated. Highly recommend!!

Savannah Pet Food
United States
2 months using the app
DOLLAR LABS replied June 5, 2025

Thanks team! Love to hear that our app has a genuine impact on the repeat customer rate.

Look forward to bringing more improvements to the table to help you realise more value ⚡️

June 3, 2025

Incredible. 10 stars.

We came from another big popular points app and right when I saw Dollarback on the Shopify app store, I knew it was a winner for our store.

It has all the features I was looking for. The creator is an awesome person really trying to help businesses.

I literally compared all apps for hours and did sales calls etc... all the processes and then I saw the Dollarback app and knew immediately this is what our store needs and our customers love it and its so simple and easy.

If you see this review, download it see for yourself. This app is ahead of the game.

Raghouse
United States
14 days using the app
DOLLAR LABS replied July 5, 2025

Thank you Raghouse team for the valuable feedback.

Genuinely grateful for your early support!