Dollarback: Loyalty & Rewards

Dollarback: Loyalty & Rewards

Pricing
Free plan available. Free trial available.
Rating
4.8 (23)
Developer
DOLLAR LABS

Build loyalty with store credit cashback. Reward every order, no points or coupons needed to redeem.

Build a loyalty program that your customers love. Give them Shopify native store credit they redeem in one tap at checkout or POS. No mental math, no conversion rules. With Dollarback, you get granular control over every rule in your loyalty program: cashback across product, collection, variant or order goals, multiple referral programs, VIP tiers that qualify on any condition. Gamify the loyalty experience with the Custom Rewards API. Need a feature, we don't do yet? Ask us, and we'll build it!

Build a loyalty program that your customers love. Give them Shopify native store credit they redeem in one tap at checkout or POS. No mental math, no conversion rules. With Dollarback, you get granular control over every rule in your loyalty program: cashback across product, collection, variant or order goals, multiple referral programs, VIP tiers that qualify on any condition. Gamify the loyalty experience with the Custom Rewards API. Need a feature, we don't do yet? Ask us, and we'll build it! more
  • Customize your store credit loyalty widget across 12+ customer touchpoints.
  • Run multiple referral programs at once, each with its own rules & rewards
  • Automatically adjust credit on order edits and refunds, no manual work.
  • Integrate with Klaviyo, Omnisend, Shopify Flow, POS, and 100+ Flow apps.
  • Migrating from a points app? Bulk import every balance by CSV, any currency

Languages

English

Works with

Pricing

Choose the plan that best fits your business.

Free

Free

Features

  • 200 orders/month limit
  • All pro plan features*
  • Except Integrations and Bulk Import

Pro

$29 / month

Includes 600 orders

Features

  • Set rules per product, order, collection
  • Integrate with Klaviyo, Omnisend, Flows.
  • Unlimited orders, no limits. Fixed fees.
  • Supports POS & 10+ loyalty placements
  • Referrals & Paid memberships*
  • Checkout extensions (plus only)
  • Email and basic support.

7-day free trial

Advanced

$59 / month

0.1$ per order processed (2000 orders included)

Features

  • Partial Refund handling
  • Order Editing support
  • White Glove Onboarding
  • Slack Support
  • All features from pro plan

7-day free trial

Enterprise

$299 / month

Features

  • Everything from Advanced plan
  • Wallet passes (Google & Apple)

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (23)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
July 3, 2026

This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.

Marmalade Mercantile
United States
About 1 month using the app
April 10, 2026

je viens de l'installer et payer mais je me rends compte que la plupart des options ne sont pas compatibles avec mon abonnement (bien sûr il faut payer la formule la plus chère)
d'autre part l'insertion de cashback pour mes clients existants est contre intuitive, elle a adresse par défaut un mail très impersonnel et pas du tout formaté à 1500 de mes clients avant que je m'en rende compte. Pour l'instant ce n'est pas une bonne expérience. En plus aujourd'hui je reçois un mail de leur part pour me dire que leur appli ne fonctionne plus actuellement.

Pépites de Loire
France
17 days using the app
DOLLAR LABS replied April 10, 2026

Hi there,

Thanks for taking the time to share your feedback — we’d like to clarify a few points to avoid any confusion for others reading this.

First, the app was installed under a trial period, and no charges were made at the time. Our pricing and feature availability are clearly outlined before any upgrade.

Regarding cashback for existing customers: emails are never sent automatically by default. In your case, cashback was imported using the bulk import feature, and notifications are only sent if the “notify customer” option is explicitly selected. This setting is disabled by default.

On the email formatting — the emails sent by our app are fully customizable. The preview you’re referring to appears to be Shopify’s default credit notification template, not the one configured within our app. Personalization (branding, styling, messaging) is controlled by the merchant.

As for the downtime: there was a brief interruption, which we proactively communicated to all merchants. While we strive for 100% uptime, occasional outages can happen — and we always work quickly to resolve them and keep users informed.

We’re happy to personally help you set things up the right way and ensure everything runs smoothly. Feel free to reach out - we’d love to make this right.

— Team Dollarback

Translation of Original Review (for other readers):

“I just installed and paid for the app, but I realized that most features are not compatible with my subscription (of course, you have to pay for the most expensive plan).

Also, adding cashback for my existing customers is not intuitive — it automatically sent a very impersonal and poorly formatted email to 1,500 of my customers before I noticed. So far, this has not been a good experience.

On top of that, today I received an email saying that their app is currently not working.”

May 5, 2026

Valuable app and very good, prompt support for all the issues I have had so far.

Mellifora
Greece
5 months using the app

Support

App support provided by DOLLAR LABS.

Developer

DOLLAR LABS

COIMBATORE, TN, IN

Launched

February 14, 2025

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner

  • Store owner

    Name, email address, phone number, physical address

View and edit store data:

Customers, products, orders, discounts, gift cards, store credit, Shopify Functions, custom data, other data

  • Edit customers

    Customer data

  • Edit products

    Products, collections

  • Edit orders

    All order history, shipping information

  • Edit discounts

    Discount codes and promotions

  • Edit gift cards

    Gift cards

  • Edit store credit

    Store credit account transactions, store credit accounts

  • Edit Shopify Functions

    Payment customizations

  • Edit custom data

    Metaobject definitions, metaobjects

  • View other data

    Locales, Shopify Markets settings, publications of products on sales channels

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