Dollarback: Loyalty & Rewards
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Rating
- 4.8 (23)
- Developer
- DOLLAR LABS
Featured images gallery
Build loyalty with store credit cashback. Reward every order, no points or coupons needed to redeem.
Build a loyalty program that your customers love. Give them Shopify native store credit they redeem in one tap at checkout or POS. No mental math, no conversion rules. With Dollarback, you get granular control over every rule in your loyalty program: cashback across product, collection, variant or order goals, multiple referral programs, VIP tiers that qualify on any condition. Gamify the loyalty experience with the Custom Rewards API. Need a feature, we don't do yet? Ask us, and we'll build it!
- Customize your store credit loyalty widget across 12+ customer touchpoints.
- Run multiple referral programs at once, each with its own rules & rewards
- Automatically adjust credit on order edits and refunds, no manual work.
- Integrate with Klaviyo, Omnisend, Shopify Flow, POS, and 100+ Flow apps.
- Migrating from a points app? Bulk import every balance by CSV, any currency
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify POS
- Shopify Flow
- Shopify Admin
- Flows
- Judge.me
- Klaviyo
- Omnisend
- Recurpay
Categories
Program types
Rewards you can offer
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 200 orders/month limit
- All pro plan features*
- Except Integrations and Bulk Import
Pro
$29 / month
Includes 600 orders
Features
- Set rules per product, order, collection
- Integrate with Klaviyo, Omnisend, Flows.
- Unlimited orders, no limits. Fixed fees.
- Supports POS & 10+ loyalty placements
- Referrals & Paid memberships*
- Checkout extensions (plus only)
- Email and basic support.
7-day free trial
Advanced
$59 / month
0.1$ per order processed (2000 orders included)
Features
- Partial Refund handling
- Order Editing support
- White Glove Onboarding
- Slack Support
- All features from pro plan
7-day free trial
Enterprise
$299 / month
Features
- Everything from Advanced plan
- Wallet passes (Google & Apple)
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (23)
This app does exactly what we need it to and it does so flawlessly. Dollar Labs support is prompt and professional. They were very helpful during our set up.
je viens de l'installer et payer mais je me rends compte que la plupart des options ne sont pas compatibles avec mon abonnement (bien sûr il faut payer la formule la plus chère)
d'autre part l'insertion de cashback pour mes clients existants est contre intuitive, elle a adresse par défaut un mail très impersonnel et pas du tout formaté à 1500 de mes clients avant que je m'en rende compte. Pour l'instant ce n'est pas une bonne expérience. En plus aujourd'hui je reçois un mail de leur part pour me dire que leur appli ne fonctionne plus actuellement.
Hi there,
Thanks for taking the time to share your feedback — we’d like to clarify a few points to avoid any confusion for others reading this.
First, the app was installed under a trial period, and no charges were made at the time. Our pricing and feature availability are clearly outlined before any upgrade.
Regarding cashback for existing customers: emails are never sent automatically by default. In your case, cashback was imported using the bulk import feature, and notifications are only sent if the “notify customer” option is explicitly selected. This setting is disabled by default.
On the email formatting — the emails sent by our app are fully customizable. The preview you’re referring to appears to be Shopify’s default credit notification template, not the one configured within our app. Personalization (branding, styling, messaging) is controlled by the merchant.
As for the downtime: there was a brief interruption, which we proactively communicated to all merchants. While we strive for 100% uptime, occasional outages can happen — and we always work quickly to resolve them and keep users informed.
We’re happy to personally help you set things up the right way and ensure everything runs smoothly. Feel free to reach out - we’d love to make this right.
— Team Dollarback
Translation of Original Review (for other readers):
“I just installed and paid for the app, but I realized that most features are not compatible with my subscription (of course, you have to pay for the most expensive plan).
Also, adding cashback for my existing customers is not intuitive — it automatically sent a very impersonal and poorly formatted email to 1,500 of my customers before I noticed. So far, this has not been a good experience.
On top of that, today I received an email saying that their app is currently not working.”
Valuable app and very good, prompt support for all the issues I have had so far.
Support
App support provided by DOLLAR LABS.
Resources
Developer
Launched
February 14, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system
View staff and contributor data:
Store owner
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, Shopify Functions, custom data, other data
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Edit customers
Customer data
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Edit products
Products, collections
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Edit orders
All order history, shipping information
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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Edit Shopify Functions
Payment customizations
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Edit custom data
Metaobject definitions, metaobjects
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View other data
Locales, Shopify Markets settings, publications of products on sales channels
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