Overall rating
Counts per rating level
  • 96% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
May 11, 2023

Ben from DonateMate has been phenomenal to work with. First, the app is excellent and helps our small non-profit capture added revenue through ancillary donations made at the checkout process. But then, whenever we have needed support or customization, Ben has been available right away - and, goes above and beyond, helping us think outside of the box and taking our original idea / edit and making it much better. I highly recommend the DonateMate app because of it's functionality, but behind every app needs to be a good person or team - and in this case, the Ben from Australia behind DonateMate is worth partnering with to add this app to your Shopify store experience!

Paul Tripp Ministries, Inc.
United States
Over 1 year using the app
August 19, 2023

We have been using this app for a couple years now and have found it very helpful to be able to offer an occasional product for a donation of any amount. The donor can enter any amount they would like to give!

We recently ran into a snag with the app and Ben provided excellent customer service, helping us remedy the problem quickly. Highly recommend if you want to offer products for a donation of any amount.

The Christian Worldview
United States
Over 1 year using the app
Edited December 23, 2022

The app is clear and easy to use. A nice way to get people to give money for something you put your heart in.
If you have questions or don't quite succeed in installing the app (even with the free version) you are being helped perfectly: Ben, developer of the app, thinks with you and helps in a warm and people-friendly way.

4 months using the app
Aviative Consulting replied December 23, 2022

Thank you for your review! It was a pleasure working with you, too!

January 21, 2023

The app is great, had no issues with the app itself. The developer has been really helpful when I did run into an error. Overall a great app consider just how customisable it is.

United Kingdom
2 months using the app
April 22, 2023

Just didn't work right. Glitched out when adding donation to cart on front end. Donation product doesn't have an option to fill in your own amount. Kept sending me through the set up process even after I had a product in place.

Raptor Salt Drive
United States
3 days using the app
Aviative Consulting replied July 15, 2023

Thanks for the review. Unfortunately, you never completed the install process so the app couldn't operate correctly on your shop! I've reached out to you via email but have yet to hear back from you.

November 22, 2022

This is a brilliant app if you are a charity wanting to maximise donations. Customer support is excellent!

United Kingdom
4 months using the app
May 18, 2022

this app does exactly what I need to do . but more importantly it comes with the most responsive support ever. check it out.

L.A. Co-op Lab
United States
Over 1 year using the app
September 25, 2022

It's a brilliant app for charities so we can raise funds in our Shopify store. Easy to use and setup...and customize! Thank you for the app :)

Gift Catalog
United States
5 days using the app
Aviative Consulting replied September 25, 2022

Thanks for using DonateMate!

July 27, 2022

Used this app in order to collect custom donation amounts in our store – and it did exactly that. Support was also extremely responsive and helpful along the way!

ECB Events
United States
14 days using the app
March 23, 2022

DonateMate is easy to use and integrates well with the online store as well as POS. Ben offers outstanding customer support, solved my glitch within the hour!

Kamloops Art Gallery
3 months using the app
Aviative Consulting replied March 23, 2022

Thanks for the review! Working with you on this installation was a great experience!