Reviews (36)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 21, 2021

The app does what we were expecting, and Ben (the developper) has been awesome to support us with the install since there was a little bug! Thanks Ben!

Sos Miss Dolittle
Canada
About 2 months using the app
October 16, 2020

Great app and amazing support! Thank you very much Ben, you're the best! I can only recommend DonateMate :) Cheers! Davide from www.kt-Boutique.com

KT Boutique
Switzerland
About 2 months using the app
Edited August 5, 2020

I used this app to encourage donations to a charity.
It’s been great. Does what it says and better still has great tech support when issues appear.

Millthorpe Blue
Australia
About 2 months using the app
June 13, 2021

Let me say this first. DonateMate is a MUST if you’re looking for 5-star customer service! Ben reached out to me shortly after installing and setting things up to solve an issue that I didn’t even know was fixable. I’m usually not the type to reach out to customer service because I don’t expect fast help so I try to fix things myself. So the fact that Ben scanned my store and noticed the issue ...

Girl Just Pray x Tykenia Mercedes
United States
About 1 month using the app
December 5, 2023

We had some issues with the POS button, but Ben was patient and helped us to find the setting we needed to update. Everything is working smoothly now.

The ability to ask for Donations on the cart page has increased our donations substantially. I like it better that a popup, less obtrusive for the customer. Visible, but not annoying. We don't use the post-purchase feature because all our customers ...

Holy Trinity Church Supplies & Bookstore
United States
About 1 month using the app
Edited April 7, 2022

Updating my review again because I ended up coming back to this app since my client really wanted the donation product feature. Though initially there were some glitches and formatting issues due to my store theme, Ben went in and fixed all these, explaining very thoroughly each of the issues. Based on my current experience with Ben and DonateMate, I highly recommend! See my previous reviews ...

IRL Catalog
United States
15 days using the app
Aviative Consulting replied March 22, 2022

Thanks for the update, Mary. It's been great to work with you on this project for your client. It's amazing what we can do when we work together!

Previous response:
First of ...

January 18, 2024

Ben has been incredibly supportive with helping us to implement DonateMate on our website and making changes to fit our needs. The app is super easy to navigate and we are looking forward to sharing it with our customers/supporters soon!

Wolf Haven International
United States
9 days using the app
February 26, 2021

Easily able to enable the app into my shopify page. I wanted to add in a donation number that can be modified and DonateMte helped make it possible. Very quick, kind, and helpful with coding. Highly recommend this app to any looking to add a donation platform on their shopify page. If you want something, but don't know how to do it yourself, just send them an email!

Bloomia Flowers
United States
9 days using the app
September 25, 2022

It's a brilliant app for charities so we can raise funds in our Shopify store. Easy to use and setup...and customize! Thank you for the app :)

Gift Catalog
United States
5 days using the app
Aviative Consulting replied September 25, 2022

Thanks for using DonateMate!

Edited November 1, 2021

This app is beyond incredible! My brand is committed to giving back in any way possible and having a product option on my shop for my customers to add a donation into their carts while shopping is game-changing! Ben, the builder of DonateMate, has been super helpful in helping me configure the app to my theme. He even took into account some of my suggestions and made the changes that I believed ...

Social Expmnt
United States
4 days using the app