Reviews (78)
Refine
-
By rating
Automation from Dondo is quite effective, though occasionally we need minor edits in AI-generated descriptions.
The prior reviews should be highly suspect.
I attempted to get more information about this service. The only method of communication was chat. Thing is, every time I tried, 1. after business hours, 2. network problem (only with this app, only with chat, my other apps ran fine at the same time) 3. Not available during "business hours".
I try to log on to cancel the service and there is no way to log on, only sign up. Doesn't matter how many of their "start optimizing now" e-mails I get, I click the links and get sent to the sign up page.
Notice the dates of the other 59 reviews. Highly suspect as to whether they are even real. They all came in a clump. 59 other people who signed up conveniently at the same time and conveniently were able to manipulate the app and make a determination as to it's value all within a week of each other, for SEO optimization that takes cycles to work through the system in order to see a result. But they all came to the same conclusion in pretty much the same week.
And then not a single other one.... which would lead me to wonder if the reviews of the rest of us, those who honestly were interested in giving it a try, are being disallowed. Just saying!
Hi! We apologize for the issues you experienced trying to contact us. We attempted to get in touch via emails and chat, but unfortunately did not receive a response from you. While chat is one of our support channels, we're also available at my email estefania@dondo.com (head of support) and at parker@dondo.com (executive support).
Regarding the issue with login: at Dondo, the sign-up and login process are the same. You enter your email, and we send you a one-time code to securely access your account. This method helps us ensure your account stays secure, since we never store passwords on our platform.
The reason you're unable to access your account dashboard is that you're still in the initial onboarding process within our platform. All you need to do is complete the onboarding steps, and afterward, you'll be able to access your dashboard.
We also confirm that you have no active subscription or service to cancel with us, since you haven’t completed the initial setup of your account.
Again, we're always around via mail and are happy to help with the setup via a demo call if needed.
We appreciate the feedback and hope you can see Dondo in action after onboarding!
Dondo helped us automate repetitive listing tasks (nobody enjoys that part of ecommerce) and thanks to the product we saw improved productivity and greater accuracy in our listings
Dondo made expanding our marketplace presence easier, though clearer initial tutorials would have improved our onboarding experience.
Recently we have struggled with improving our search rankings which is what led us to Dondo. Given the low entry price, we were suprised to see how much help Dondo has been with both automating our listings and driving traffic to our site, highly recommend it!
We really liked that Dondo's automated optimizations were generated with our store's writing style in mind and weren't generic AI filler
Automating our listings with Dondo saved us several hours of manual work a week
Automating and optimizing our large inventory with Dondo has helped make it a lot easier to maintain our brand voice and consistency across multiple channels.
Dondo has saved us hours managing our product listings and the generative social media posts resonated well with our audience, leading to increased customer engagement on our accounts.
The noticeable increase in traffic and conversions after implementing Dondo made a substantial impact on our growth strategy