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Help shoppers choose and buy with instant answers, recommendations, comparisons, and add-to-cart.
Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking. Dori learns your catalog automatically, answers shoppers in their language, and matches your brand.
- Answer product questions about ingredients, sizing, fit, stock & policies
- Recommend, compare, cross-sell & upsell with add-to-cart from chat
- Guide discovery with AI search, quizzes, routines, gifts & similar products
- Add Product Pal to product pages for answers at the moment of decision
- Answer shoppers in their language and match your brand voice
Languages
English, French, German, Spanish, Finnish, Czech, Greek, Hungarian, Italian, Dutch, Polish, Swedish, Chinese (Simplified), Korean, Portuguese (Portugal), Portuguese (Brazil), Ukrainian, Russian, Afrikaans, Amharic, Azerbaijani, Bangla, Bulgarian, Bosnian, Catalan, Chinese (Traditional), Croatian, Burmese, Danish, Estonian, Filipino, Georgian, Gujarati, Hausa, Hindi, Icelandic, Igbo, Indonesian, Irish, Japanese, Kannada, Kazakh, Khmer, Kyrgyz, Lao, Latvian, Lithuanian, Macedonian, Malay, Malayalam, Maltese, Marathi, Mongolian, Nepali, Norwegian, Punjabi, Romanian, Serbian, Sinhala, Slovak, Slovenian, Somali, Swahili, Tajik, Tamil, Telugu, Thai, Turkish, Uzbek, Vietnamese, Welsh, Yoruba, Zulu, and Albanian
Works with
- Checkout
- Shopify Admin
Categories
Real-time messaging
Automated responses
Customization
Customization
Offers and recommendations
Analytics
Reviews (14)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Dori is one of the best Shopify apps we’ve ever used. The AI search and chatbot have made a noticeable difference in helping customers find products faster and improving their overall shopping experience.
What impressed us the most is the incredible support team. They’re always responsive, professional, and genuinely committed to helping merchants succeed. Every question, request, or issue has been handled quickly and efficiently.
The team is constantly improving the app and truly values customer feedback. We highly recommend Dori to enhance customer experience with AI. Great product and an even better team!
Thank you so much for this thoughtful review! We’re delighted that Dori is helping your customers discover products faster and enjoy a better shopping experience.
Your feedback and trust mean a lot to our team. We’ll continue improving Dori and supporting your store whenever you need us. Thank you for being part of our journey!
This app is one of the best I have seen on shopify. The service is so nice, it helped me with customization and didn't give up when problems seemed unsolvable. The AI integration helps customers to get answers for their questions. On the one side you can have the chat icon in the corner where AI answeres you many questions but you can also have it on your product pages where it gives additional information for each product. And this all is for free! Get it now, it is worth it
This made our day. Some of the customization challenges were tricky, so we really appreciate your patience while we worked through them together. It’s great to hear that both the corner assistant (Side Pal) and the product-page experience are helping your customers. We’re always here if you need us!
It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.
Thank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding.
The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work.
Thanks for recommending us so warmly — we're here whenever you need us! 😊
Support
App support provided by Dori.
Resources
Launched
August 20, 2025
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Email address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, Shopify admin
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View customers
Browsing behavior
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View products
Products, product listings, collections
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View orders
All order history for the last 60 days
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View discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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View Online Store
Online Store pages, theme, checkout page
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View Shopify admin
Legal policies
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View other data
Locales
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