Reviews (19)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
-
0% of ratings are 3 stars
-
0% of ratings are 2 stars
-
0% of ratings are 1 stars
Refine
-
By rating
We have been working with Dori on our skincare website for the past few weeks and it is so much more than a chatbot, it’s an AI sales assistant on steroids, it recommends products, explains ingredients, build skincare routines and answers customers questions. It really creates an intelligent and seamless shopping experience for customers. There is a bit of a learning curve but the AI Brain allows you to create extensive custom behaviours, rules and knowledge that make the assistant feel like a real skincare consultant rather than a basic chatbot. In supporting us on this journey the Dori support team has been extremely responsive and have helped and guided us along the way, I highly recommend this app!!
Dori.AI has been very helpful for our Korean skincare store. The support team is hands-on and always answers our questions promptly. Dori AI has also been valuable for our customers, especially when they're asking skincare routine questions or looking for product recommendations. In just a little over a month of working with Dori, it has generated 63 orders worth over $5K in sales. This app has become an important part of our day-to-day operations and customer service. Highly recommend!
Dori is one of the best Shopify apps we’ve ever used. The AI search and chatbot have made a noticeable difference in helping customers find products faster and improving their overall shopping experience.
What impressed us the most is the incredible support team. They’re always responsive, professional, and genuinely committed to helping merchants succeed. Every question, request, or issue has been handled quickly and efficiently.
The team is constantly improving the app and truly values customer feedback. We highly recommend Dori to enhance customer experience with AI. Great product and an even better team!
Thank you so much for this thoughtful review! We’re delighted that Dori is helping your customers discover products faster and enjoy a better shopping experience.
Your feedback and trust mean a lot to our team. We’ll continue improving Dori and supporting your store whenever you need us. Thank you for being part of our journey!
This app is one of the best I have seen on shopify. The service is so nice, it helped me with customization and didn't give up when problems seemed unsolvable. The AI integration helps customers to get answers for their questions. On the one side you can have the chat icon in the corner where AI answeres you many questions but you can also have it on your product pages where it gives additional information for each product. And this all is for free! Get it now, it is worth it
This made our day. Some of the customization challenges were tricky, so we really appreciate your patience while we worked through them together. It’s great to hear that both the corner assistant (Side Pal) and the product-page experience are helping your customers. We’re always here if you need us!
It is one of the best apps on the Shopify App Store. Before installing it, I tried many other apps, but none of them met all my requirements except this one. It does not require manual syncing with your store. This app is a very helpful sales assistant that solves customer queries efficiently. Besides that, the Dori team has excellent coordination with users. They contacted me first. You can directly contact them through WhatsApp to fix any issues quickly.
Thank you for this amazing review — and for giving Dori a chance after trying so many other options! 🙏 We know how frustrating it can be to shop around and not find the right fit, so hearing that we checked all the boxes is incredibly rewarding.
The automatic sync is something we're really proud of — no merchant should have to babysit their data. And yes, we're always reachable on WhatsApp whenever something needs a quick fix. That's exactly how we think support should work.
Thanks for recommending us so warmly — we're here whenever you need us! 😊
Great support team! They added the multilingual option for us very quickly and are actively working on customizing the app to fit our store’s needs. We really appreciate their fast response, helpful communication, and willingness to improve the app based on feedback.
Thank you for the kind words! 😊 It was a pleasure working with you on the multilingual setup. requests like yours actually help us build a better product for everyone, so we genuinely appreciate the feedback.
We're looking forward to continuing to tailor Dori to your store's needs. Don't hesitate to reach out anytime! 🙌
Dori is an excellent AI app — very responsive, intelligent, and smart. It learns well, offers multiple useful features, and is easy to use. The support team is great, attentive, quick and always helpful. I have been using it for some time and I see new features applied contineously. I highly recommend Dori to anyone looking for a reliable and innovative AI app for their site.
Thank you so much for this wonderful review! 🙏 Knowing that you've been with us for a while and still see value — and notice the new features rolling out — means a lot to us. Continuous improvement is something we take seriously, so that really lands.
We'll keep building and we're glad to have you along for the ride. Always here if you need anything! 🚀
The app the customer support are so far amazing! The app is a huge sales assistant that help the customers decisions and doubts. It was everything that I needed now. The customer service was very responsive and open to my concerns and requests. I super super recommend it!
Very helpful app with outstanding support. The response time is faster than any other app I’ve used, and I’ve tried many. Highly recommended for anyone looking for a reliable AI chat widget and quick assistance.
Juste exceptionnelle !! Dori est une application ultra simple à mettre en place et pourtant si performante. Elle aide mes clients au quotidien et boost considérablement mon chiffre d'affaires.
Dès que j'ai une question, le support est ultra réactif.
Un grand merci à toute l'équipe pour cette pépite !
