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One inbox for website chat, WhatsApp, Instagram and email, with an AI Agent that answers and books.
doTask puts every conversation from your website chat, WhatsApp, Instagram and email into one shared inbox. An AI Agent answers from your own pages, files and policies, says where it found the answer, looks up a customer's own order when they give the order number and checkout email, and hands over to your team when it should. Bookings, a public help centre and email and WhatsApp broadcasts sit beside the inbox, so every conversation ends in an answer, a booking or a sale.
- Website chat as a theme app embed, with a hosted chat page and QR code, no code
- AI Agent answers from your pages, files, Q&A and policies and cites its source
- Product search from your catalogue, with pictures and links to your store
- Shared inbox: assignment, departments, SLAs, saved replies, notes and tickets
- Bookings with reminders, a public help centre, email and WhatsApp broadcasts
Languages
English
Works with
- Checkout
- Shopify Admin
- Google Docs
- Notion
- Stripe
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- Live chat and shared inbox
- AI agent: 50 conversations a month
- 1 automated flow, 100 contacts
- 1 team seat, doTask branding
Starter
$29 / month
or $290/year and save 17%
Features
- Yearly: $24.17/mo, billed $290 a year
- All Free plan features
- Online bookings, 3 staff calendars
- AI agent: 300 conversations a month
- Email marketing to 1,000 contacts
- 2 team seats, 5 automated flows
- No doTask branding
- Own domain for emails and booking page
14-day free trial
Growth
$69 / month
or $690/year and save 17%
Features
- Yearly: $57.50/mo, billed $690 a year
- All Starter plan features
- AI agent: 1,000 conversations a month
- Email marketing to 5,000 contacts
- 10 staff calendars, unlimited flows
- 5 team seats
14-day free trial
Business
$139 / month
or $1,390/year and save 17%
Features
- Yearly: $115.83/mo, billed $1,390 a year
- All Growth plan features
- AI agent: 3,000 conversations a month
- Email marketing to 25,000 contacts
- Unlimited staff calendars
- 15 team seats
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2)
- 100% of ratings are 5 stars
-
0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
Great app and customer service!
Very smooth experience and the overall email marketing experience was good.
Support
App support provided by doTask.
Resources
Launched
September 21, 2026 · Changelog
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, store analytics, Online Store, Shopify admin, other data
-
Edit customers
Browsing behavior, customer data
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Edit products
Products, collections
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Edit orders
All order history for the last 60 days, draft orders
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Edit store analytics
Web pixels
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Edit Online Store
Online Store pages
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Edit Shopify admin
Files
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Edit other data
Shopify Markets settings, publications of products on sales channels, locales, translations
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