Dotdigital Email&SMS Marketing

Name: Dotdigital Email&SMS Marketing
Brand: Dotdigital
Rating: 4.6 (26 reviews)

Pricing: Free to install. Additional charges may apply.
Rating: 4.6 (26)
Developer: Dotdigital

Dotdigital helps brands attract and convert customers using data-driven, multi-channel marketing.

A powerful customer experience and data platform for Shopify. Build intelligent automated marketing campaigns using intuitive drag & drop tools. Seamlessly sync all data into Dotdigital and use a single customer view to create tailored experiences that drive engagement and conversions. Use artificial intelligence, dynamic content, personalization, product recommendations, abandoned cart alerts and much more to engage your customers on their preferred channel such as email, SMS, MMS and WhatsApp.

Unified data - Sync customer data from all channels to create a source of truth
Email marketing - Send smart, personalized, and engaging messages
Marketing automation - Automate data-driven lifecycle marketing campaigns
SMS - Deliver time sensitive updates and broadcast marketing via SMS messages
WinstonAI - Use our AI engine to interpret data fast and enhance copywriting

Highlights: Works with the latest themes

Campaign types

Abandoned cart, Back-in-stock emails, Browse abandonment, Cross-sell emails, Discounts, Drip campaigns, Email campaigns, Follow-up emails, Forms, Landing pages, Newsletters, Pop-ups, Price drop emails, Product recommendations, Product reviews, Promotions, Push notifications, Rewards, SMS campaigns, Social media, Subscriptions, Surveys, Upsell emails, Welcome emails, Win-back emails

Managing campaigns

A/B testing, AI generation, Analytics, APIs and webhooks, Automations, Bulk editing, Consent collection, Custom code, Custom fonts, Editor tool, Email capture list, Email domains, Geo location, Import and export, Localization, Reporting, Segmentation, SMS capture list, Tagging, Targeting, Templates, Tracking, Translation, Triggers and rules

Launched

February 18, 2020

Languages

English, French, Spanish, Italian, Dutch, Portuguese (Portugal), Thai, Malay, Indonesian, Russian, German, Japanese, and Korean

Pricing

External charges may be billed by Dotdigital separately from your Shopify invoice. Learn more

Free to install

Plans start from 187 USD/month. Regional variances apply. Monthly and annual plans available.

Free to install

Plans start from 187 USD/month. Regional variances apply. Monthly and annual plans available.

All charges are billed in USD. See all pricing options

Reviews (26)

Overall rating

4.6

Counts per rating level

81% of ratings are 5 stars
21
12% of ratings are 4 stars
3
0% of ratings are 3 stars
0% of ratings are 2 stars
8% of ratings are 1 stars
2

All reviews

April 1, 2021

I'm a retailer with an aggressive email marketing program. We switched to dotdigital five years ago and although I found it spendy and it took us a bit to figure it out, performance has been consistently excellent. Also, and most important to me, the customer service support has been top drawer.

Churchmouse Yarns & Teas

United States

About 5 years using the app

Dotdigital replied April 7, 2021

Hey Churchmouse Yarns & Teas 👋

Thanks for writing such an awesome review, we really appreciate it.

Regards

Darren H

June 25, 2020

I could not be more impressed with the program, service, and most importantly RESULTS!
Dot Digital was a strategic decision that we implemented due to clear areas of opportunity that we believed were being missed with our provider at the time.
We set very specific targets for the Dot Digital platform and team. We've not already hit and exceded those goals (not a small feat), but continue to innovate and improve our marketing strategy both tactically and revenue-wise.
This application has allowed us to use our customer data in a way that our customers want it to be used and the results of such speak from themselves. Highly recommend anyone planning on taking their customer interactions / direct marketing strategy to the next level, get in touch with your local Dot Digital team!

Skinny Tan

United Kingdom

Almost 4 years using the app

Dotdigital replied July 2, 2020

Hey Skinny Tan,

WOW! Thanks for sharing such a brilliant review and for recommending us.

Regards

Darren H

Edited February 8, 2023

DotDigital is incredibly easy to use even for a beginner at handling CRM. User-friendly interface, reliable platform, and a joy to operate. Plus, DotDigital's support team is excellent, especially Eunice Ng, our Customer Success Manager.

TRAPO has definitely experienced incredible growth, thanks to robust Email Marketing platforms like DotDigital!

TRAPO® Car Mat Malaysia

Malaysia

Over 3 years using the app

Dotdigital replied March 20, 2023

Hey Trapo,

Whoop 🙌

Your review is brilliant. It's great to hear we've helped support your growth.

Regards
Darren H

September 30, 2022

Working with DotDigital and our account manager Priscylla has been amazing. The product is great and the support is even better.

Core Products International, Inc.

United States

Over 3 years using the app

Dotdigital replied September 30, 2022

Heyyyy Core Products International, Inc. 👋

Thanks for writing a review about us 🙌

Regards

Darren H

March 14, 2023

We couldn't be happier with the platform, and in particular the customer service. Our customer success manager Eloise was flawless in her knowledge and suggestions for how to grow our business, as well as incredibly patient and understanding.

Fogarty Wine Group

Australia

About 3 years using the app

Dotdigital replied March 20, 2023

Hey Fogarty Wine Group,

Awww, such a great review, thank you. 🙏

Regards
Darren H