Dotdigital Email&SMS Marketing

Name: Dotdigital Email&SMS Marketing
Brand: Dotdigital
Rating: 4.6 (26 reviews)

Free to install. Additional charges may apply.

Rating (4.6)

Reviews

Developer

Dotdigital

Build smart marketing automation programs

About this app

Launched

February 18, 2020

Languages

English, French, Spanish, Italian, Dutch, Portuguese (Portugal), Thai, Malay, Indonesian, Russian, German, Japanese, and Korean

Dotdigital helps brands attract and convert customers using data-driven, multi-channel marketing.

A powerful customer experience and data platform for Shopify. Build intelligent automated marketing campaigns using intuitive drag & drop tools. Seamlessly sync all data into Dotdigital and use a single customer view to create tailored experiences that drive engagement and conversions. Use artificial intelligence, dynamic content, personalization, product recommendations, abandoned cart alerts and much more to engage your customers on their preferred channel such as email, SMS, MMS and WhatsApp.

Unified data - Sync customer data from all channels to create a source of truth
Email marketing - Send smart, personalized, and engaging messages
Marketing automation - Automate data-driven lifecycle marketing campaigns
SMS - Deliver time sensitive updates and broadcast marketing via SMS messages
WinstonAI - Use our AI engine to interpret data fast and enhance copywriting

Pricing

External charges may be billed by Dotdigital separately from your Shopify invoice. Learn more

Free to install

Plans start from 187 USD/month. Regional variances apply. Monthly and annual plans available.

Free to install

Plans start from 187 USD/month. Regional variances apply. Monthly and annual plans available.

All charges are billed in USD. See all pricing options

26 reviews

Overall rating

4.6

Counts per rating level

81% of ratings are 5 stars
21
12% of ratings are 4 stars
3
0% of ratings are 3 stars
0% of ratings are 2 stars
8% of ratings are 1 stars
2

March 15, 2023

We are loving the DotDigital Platform so far - we moved over from another edm platform 6 months ago with the aim to streamline our emails, protect and improve our sender reputation, and increase engagement! Already we have introduced many successful triggered programs and improved our open rate dramatically, with more targets on the horizon as well!

We are super happy with our account manager Eloise - honest, helpful and with a small-business mindset, she is always helping us use our limited time wisely, inform us of best practises and bringing great ideas to every single meeting.

You definitely need to put the work in to make the product worth-while, but Dotdigital provides opportunities and the information & support you need to do so!

Hustle Living

Australia

6 months using the app

Dotdigital replied March 20, 2023

Hey Hustle Living 👋

Your review is incredible - really excellent. Thanks for sharing.

Regards
Darren H

March 6, 2023

We transitioned over to Dotdigital from another large player in the Email Marketing space and we couldn't be happier with the service we have received. They have helped streamline our EDM's and SMS and our deliverability/open rates are up by 15+%.

Our CSM Eloise is constantly helping us streamline and automate our campaigns and always informing us of best practice. It's actually nice to have a proper account manager, something we didn't have before at our previous Email Marketing Partner. Plus We're actually paying less! Wish we switched years ago.

SURVIVAL

Australia

7 months using the app

Dotdigital replied March 20, 2023

Hey Survival,

Woah that's excellent, +15% 📈

Such an awesome review. Thanks for sharing.

Regards
Darren H

Edited February 8, 2023

DotDigital is incredibly easy to use even for a beginner at handling CRM. User-friendly interface, reliable platform, and a joy to operate. Plus, DotDigital's support team is excellent, especially Eunice Ng, our Customer Success Manager.

TRAPO has definitely experienced incredible growth, thanks to robust Email Marketing platforms like DotDigital!

TRAPO® Car Mat Malaysia

Malaysia

Over 3 years using the app

Dotdigital replied March 20, 2023

Hey Trapo,

Whoop 🙌

Your review is brilliant. It's great to hear we've helped support your growth.

Regards
Darren H

January 31, 2023

I've been using Dotdigital for more than 2 years now and it's a great email marketing/sms platform! They have a nice support team who help me with any questions that I might have as well

London Lash UK

United Kingdom

Over 2 years using the app

Dotdigital replied March 20, 2023

Hey London Lash UK,

Thanks for your 5⭐ review.

Regards
Darren H

February 11, 2023

Weve been using DD for a few years now and it has really streamlined our EDM's for us. They have great CSM's and customer service team that get back to you super quickly!

Augustine

New Zealand

Over 3 years using the app

Dotdigital replied March 20, 2023

Hey Augustine 👋

Thanks for writing a review about us.

Regards
Darren H

All reviews