Downpay: Deposits made simple

I just started the Downpay trial for a client site a few days ago. Most of the features are pretty straight forward and intuitive. We were trying to do some automation so we contacted support. Diana was extremely helpful and walked me through the process. The team also spent time listening to our business needs, and actually helped us tweak the app. We highly recommend Downpay for anyone who sells products that have higher prices or in need of charging deposits and wanting some control.

I'm so glad I found this app, which will add flexibility to the service offerings I provide for my clients. I had a few bug issues in the beginning, but the response and service I received from Diana was outstanding and now everything is working perfectly. Thanks Diana!

Gamechanger. Favourite app we've ever installed. It's been awesome for allowing us to release new products on pre-order. The ability to offer deposits is awesome and has allowed us to judge demand for new products. Dev team is always super quick to help and they're really friendly. Would 100% recommend.

Diana, Denis and the team were super helpful and responsive. The app is also very helpful and intuitive. Thank you so much!

Diana and her team are awesome. We are live with Downpay and working great. Used to use a custom checkout page for deposits and now we are integrated with Shopify checkout page to get all the latest integrations and updates. We haven't done a final payment yet, as our products take around 16 weeks from order to delivery, but appears to be working flawlessly and their team even added some new features in a few days to improve the app functions with our products. Support answers emails within minutes and made our site a priority when we flipped to switch on the live site.

Would highly recommend as this was a much needed feature for custom made products. If you do a search online, you can see customer have been asking for this feature for many years. It's finally here and working great!

Without a doubt fantastic. We have been wanting this feature for a LONG time and were doing it painfully by hand via invoicing. We have high priced items that are handcrafted to order, so it can take a long time between purchase and receipt of the purchase, so we feel good knowing we haven't held all of the customer's money for the entire time. I know I sound like spam but... forget the Affirm installments - use this app! We ditched Affirm due to high fees and this was such a breath of fresh air. Diana took time to video chat with us on all the features, and has been incredibly responsive on emails with questions. We had it pre Shopify 2.0 for a few weeks, and her team installed it beautifully on both that and as a dynamic feature set on the 2.0 theme. Seriously wonderful people and excellent app.

We've been using the Downpay app, for our most recent product launch, where pre-ordering was a big part of the strategy.

The entire team has been more than helpful from day one, making sure we went into the launch, with no worries... at all.

So if you're looking for the perfect app for you deferred payment strategy, there's no doubt. Downpay, is the way to go - no 3rd party bs, just all natively on Shopify

We recently made the switch to Downpay after having continued compatibility issues arise with our previous deposit app, Split. The team was very helpful in adding this to our site, ensuring it worked accurately across our page, and customized options to make it fit into our page. Very grateful to have found this app for a more streamlined deposit option for our customers.

Great app! The developers have thought about every little detail. I'm using this app to avoid using the traditional and expensive Buy Now Pay Later services - those take a high percentage cut from your revenues. Just make sure you collect the final payment before you ship the item!

Amazing customer service. Diana was able to answer all my questions in a timely manner and even hopped onto my site to take a look when I needed help. Diana even taped a video for me on how to use Downpay for my specific needs.

I highly recommend Downpay!

The app is easy to navigate and setup. Any questions we had in setting it up were quickly answered by Diana. It made us feel really confident in using the app on our site. In addition, when we launched Diana took extra time and effort with us to make some custom tweaks so that the app worked and appeared even better on the site. We highly recommend the app to anyone who sells a custom product with long lead times. It made taking deposits a snap!