Downpay: Deposits made simple

Downpay: Deposits made simple

Reviews (81)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
January 16, 2025

Downpay solved a critical pain point for our high ticket item sales which has caused a lot of headaches and manual work for our operations team having to email and in some cases call each and every customer in order to get their draft order invoice paid to complete their order.

Now with Downpay we can simply vault their card information while communicating when they will be charged their second ...

Perennial Pastures Ranch
United States
About 1 month using the app
January 11, 2025

Slipstream is a seasonal business across much of the US and with Downpay are able to run marketing even out of season and also maximize our database by converting much more customers with Downpay's deposit application as it allows us to then customize a ship date based on the customers input. Onboarding was amazing with the team and as I've had questions or needed to determine how Downpay would ...

Slipstream
United States
3 months using the app
February 14, 2025

Fastest customer service I've ever received from a software company! The ability to easily integrate a deposit payment option for my made-to-order products without the crazy fees like some other financing apps pays makes this app a no-brainer. Highly recommend!

Jarvis Boards
United States
17 days using the app
March 21, 2025

A great app and amazing support to get our small online business running in a way that works for us! Highly recommend!

Fleuris Orchard & Blooms
Canada
About 1 month using the app
December 5, 2024

I’m delighted to share my positive experience with Downpay! We’ve been using it in our store for our preorder items, allowing customers to pay half upfront and the rest in 30 days.

I just had a wonderful meeting with Diana, and I truly appreciate the time she dedicated to helping us customize Downpay to fit our needs. She also assisted in setting up workflows that automate our processes and bring ...

Rue & Vervain
United States
6 months using the app
January 24, 2025

Quick response with fast solutions, really recommend Downpay to anyone looking to rent/demo out their products.

Tennis Express
United States
3 months using the app
November 28, 2024

Amazing app. I have such a custom, high end product that I desperately needed something like this for many years. When Downpay became an option, I couldn't believe it. I've used it for the better part of a year now and it has done great - lifting our online conversion rate and making it less of a gap to get the customer engaged with the purchase. The app is great but the service is even better. ...

Havens | Luxury Metals
United States
6 months using the app
Downpay replied December 6, 2024

Thank you so so much for this amazing review. It made our team's day.

We're always so happy to hear about improved conversion since that's our main goal!

November 25, 2024

Down pay App achieved exactly what we needed it to, which was a deposit on future inventory (we kept selling out). By using Downpay we were able to mitigate inventory risks and increase PO's after gauging demand.

UI is buttoned up. After the customer initiates the deposit, their system makes it simple to charge the remaining amount from the 'Customers' tab.

Support team was awesome to work with. ...

Frame Fitness
United States
7 months using the app
November 14, 2024

Excellent app. Works well with our 20% down, 80% later needs. Amazing, helpful and responsive team. For an app that affects money and order taking, you want to feel comfortable with quick support, and the DownPay team delivers!

Production Lareault
Canada
2 months using the app
November 27, 2024

Does what it says and provides payment options otherwise not available. Very responsive support.

CIRKA Distilleries
Canada
About 2 months using the app