Reviews (66)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
June 29, 2023

Warum gebt ihr kaum Informationen, woher man die Zugangsdaten für die Integration bekommt? Einfach nur einen Link mit einen Guide hinzufügen, mehr wäre es doch nicht.

Nachdem ich meine App-Zugangsdaten von DPD erhalten habe, musste ich feststellen, dass die Zugangsdaten angeblich "falsch" sind. Naja, zum Glück funktionieren die Zugangsdaten bei anderen Apps problemlos.

derkleinefratz.de
Germany
About 22 hours using the app
WebShopAssist replied June 29, 2023

Thank you for the feedback.
We'd have appreciated if you would have contacted our support.

November 30, 2022

This app has caused me a lot of angry customers! It only allows me to print 30% of labels and support is clueless on how to fix it not to mention extremely slow to reply. Now they haven't answered me for several days. If you run a reputable business look for another solution.

Strain Station UK
United Kingdom
28 days using the app
WebShopAssist replied November 30, 2022

Thank you for your feedback and we apologise for your experience.
We'd appreciate it if you could provide the information we requested few days ago, so we can check why you cannot print labels.

June 1, 2021

please avoid this app so complicated to use, when i chose a collection date dpd have no record of the collections. Its one of those apps i wish i never installed

AOVO Direct
United Kingdom
2 days using the app
WebShopAssist replied June 2, 2021

I'm sorry you had this experience and I hope you'll give us the opportunity to explain how the app works.
For DPD UK all the shipments created by the app can be found in the DPD web portal or in the MyDPD app in the Shipment Review section.
Please contact us if you need more details.