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We had a few request for small changes that would increase productivity, in less than a full day we had exchanged a few emails with the Developer and they were implemented as requested.
Excellent responsivity like this is rare, and we very much appreciate it!
App works great. There was an issue at first, when an item had multiple variants and box options. The app was quick to work on a fix and got back to me very quickly and had the app fixed. They also confirmed other questions about how the app would work with our internal processes. They did the research to confirm it would work, and it does work great for us. We use Draft Orders a lot, but the issue was the inventory still showed on hand, which led to over-selling. This app has been a great answer for that. Highly recommend the app, especially with the quality service they provide.
The Bulk of our sales are custom made to order items. this app allows us to charge and sell with accurate item description and price! 99.99% of the time it works all the time! but for that 00.98% that it doesn't, their tech support team is fast to respond and help!
Très pratique, facile et le service technique est accessible. Je recommande
We've been using Draftable to streamline our draft order process for our sales team, and it's been a game-changer. The app lets us create a checkout directly from a draft order, so customers can apply discount codes themselves, no more manually calculating and applying discounts on our end! We also love how easy it is to add line item properties and order notes, and rearrange the order of items without having to recreate the draft.
What truly stood out was their incredible support team. They responded quickly and even went above and beyond to help us with a custom code adjustment specific to our needs. That level of service is rare and deeply appreciated.
Highly recommend Draftable if you rely on draft orders, it’s a huge time-saver and extremely flexible.
This app is essential for our business, and Alex, the developer, has been fantastic in providing support whenever we've encountered any issues. The workflow and editing tools for managing line items are incredibly helpful.
This app is a must for adding detailed custom components to products. In addition, the developer has been professional, responsive, and proactive in adding features to better fit our store's needs.
Highly recommend this app for stores making custom products!
I am so glad to have found the Draft Order Helper app! It's allowing us to add a note field to each item when creating the order via draft orders. The developer’s support response is excellent — when I reached out for help with adding the note field to the packing slip, they quickly provided a code snippet that solved the issue. Having this note field on the order and packing list is making our order processing and picking so much more efficient. The app has definitely solved a problem for a very reasonable cost!
We were looking to leverage Shopify Draft Order for B2C for a special use case around price adjustments without the need to utilize discount codes or custom products; Draftable gave us the ability to not only adjust prices, but also set note attributes to drive our 3rd party invoice email delivery dates.
Axel at Draftable has been extremely responsive when inquiring via email, in addition to developing new features to meet out business needs.
Simply awesome app that lets us manage and edit draft orders so we can use them to help grow our business. Superior support with fast responses and quick turn around - we didn't have a problem but had a feature suggestion and they were able to add this very useful addition for us in under 24 hours.