Overall rating
3.3
Counts per rating level
  • 44% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 33% of ratings are 2 stars
  • 11% of ratings are 1 stars
June 11, 2019

This app works brilliantly.
We use Draft orders as bicycle repair dockets to keep track of work done and reserve stock of any products we used during the repair work. We had no way to send that draft order to the POS app for payment when the customer would come to collect their bike until we found Draft Order for POS.
It works perfectly and the support is quick and helpful.

MBWBikeshop
Ireland
Almost 3 years using the app
BentoSMB Inc. replied June 11, 2019

Thanks for your review! Glad that the app works for you, it's a great use case.

Edited July 9, 2019

Draft Orders is a great app for us. We service lots of small beauty businesses and this gives the chance for our local customers to review their order and add a few things they may have forgot before we make a delivery and take payment. We like that this shares the draft orders between devices in POS.

I also felt the price seemed high, especially when you are stacking many small apps. However, customer service is excellent and they were very good at adding features we requested when possible. I think this makes up for the price compared to hiring a developer to create custom apps for our store.

Thanks BentoSMB

Beauty Solution • Solution Beauté
Canada
Over 1 year using the app
BentoSMB Inc. replied July 9, 2019

Thanks for the great review! We are glad you are enjoying the app and see the value in the updates and support. Our goal is to provide the very best support. Many more updates to come, so please let us know if you have any other ideas or questions, we are happy to help!

November 5, 2020

Works like a dream, well worth the extra money each month. We use this instore on POS for our customer orders which are prepared ahead of them coming in to pay. For example, we repair customer bikes - customer drops in bike - we add everything to a draft order that's been used to repair the bike. On collection we use Draft Orders For POS to instantly have the customers draft order ready for payment. We've experienced a couple of glitches with discounts but their support is brilliant and all problems are sorted. I'd highly recommend.

Slam69
United Kingdom
8 months using the app
BentoSMB Inc. replied January 25, 2021

Thank you for leaving your thoughts on our app, its incredibly helpful! If you encounter any other issues with the app, please of course let us know.

September 11, 2019

Outstanding customer service! It’s a great feeling asking for help on the weekend and getting a super quick response! Max is a great guy and brainstormed with me on ways we could use the app to get the best out of it for our use case, If you’re on the fence about trying this app, do it, you’ll be glad you did.

HyperTough-Warranty
United States
3 days using the app
BentoSMB Inc. replied October 5, 2019

Thanks for the great review, we are happy that we were able to solve the problem and look forward to helping improve our app to further fit your needs!