Overall rating
Counts per rating level
  • 44% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 33% of ratings are 2 stars
  • 11% of ratings are 1 stars
July 26, 2021

I used this app to bring Draft Orders to POS UI. It would be nice if the app would copy/merge draft order notes to the final order. Also, this app does not copy line items `properties` from draft order to final order line items. I've tried to reach out to their support team last week (2-3 working days ago) but still did not get a reply from them. The passing of data (notes, line items properties) from draft orders is crucial to our business model, therefore I need to know if they plan to fix the missing data. Except for bad/slow support and issues mentioned above, the app works properly.

MyRevea [stag]
5 months using the app
BentoSMB Inc. replied November 12, 2022

Thank you for the review, we are sorry that our app did not meet your expectations. Unfortunately, Shopify does not allow certain thing to work in Shopify POS as you would expect, and it limits what we can build. Line items, notes, and discounts are some of the things Shopify has not built proper support for in their APIs and it makes it a challenge for us to build that into the product. We do have some work arounds when it comes to these issues though and I see some of them have already been implemented by our support team. Please don't hesitate to continue to reach out with issues.

December 30, 2019

App does not fully transfer Draft orders to a POS order, multiple orders have not been transferred over which is very frustrating since you have to go item by item to check everything is correct. $15 is very expensive for what the app is able to do .

Xtractor Depot
United States
About 1 month using the app
BentoSMB Inc. replied January 25, 2021

Hi there, we have since updated our app to fully support discounts and large line items. We would love to hear your feedback on the new layout as well!

June 26, 2019

This app is great, thanks for implementing missing features in Shopify.

But this does not worth 15$/month. At this price, this is about half the actual Shopify subscription. This does not makes sens.

A more fare price would be 1 or 2$ monthly. At this price, you will have certainly lot more customers.

Boutique Lollipop
1 day using the app
BentoSMB Inc. replied June 26, 2019

Thank you for taking the time to review. We understand that the cost is not something you are happy with, but as the product itself works for your needs we would love to see this review factor that in more heavily. We work very hard to build the very best apps we can and a lot of time and effort goes into building, maintaining, and extending the application. We hope to see you continue to use the app as it sounds like it does solve your need.