Reviews (81)

Overall rating
4.6
Counts per rating level
  • 85% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 29, 2024

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics.

I would highly recommend ...

TechExpress
South Africa
2 months using the app
July 21, 2020

Drip is the best email marketing software we have ever used, its the perfect cross between MailChimp (the visuals and ease of use) and Hubspot (the CRM and advanced capacities). Visually it's a treat to work with and the team is constantly coming out with updates and improvements, never stagnant. Highly reccommend.

FRANC
Canada
Over 5 years using the app
November 21, 2019

I've been using Drip for over 4 months now, and I'm in love. I was able to get valuable automated flows running in a few days that have consistently driven sales for me, as well as giving me easy and quick ways to send out broadcast messages to my customers - using fantastic filtering/targeting criteria. And when I've needed support, the Drip team is always ready in the Live Chat - and they're ...

Ross Street Roasting Co.
United States
Over 5 years using the app
Drip replied January 9, 2020

Wow, Ross Street Roasting Co., the feeling is mutual. We love it when our customers get the most out of using every feature in Drip and have great experiences with our ...

January 25, 2021

Drip is an excellent marketing automation tool. It's both simple to use out of the box, and is highly customizable to fit all of our complex needs. We love the split testing features, as well as the data visualizations provided to highlight what's working and what has room to improve. We've always had great experience with Support & the technical team — anytime we have a question, they work with ...

FightCamp
United States
Over 5 years using the app
October 22, 2019

When we switched to Drip we were able to track conversions as they related to our automated email sequences much better! We we also able to track the lifetime value of our customers well! It's easy to use, has the features we need, and really does a better job than any other ECRM we've used so far.

OutdoorVitals
United States
Over 5 years using the app
Drip replied January 9, 2020

Yay, OutdoorVitals, we're happy to hear we can provide the features you're looking for in an ECRM! Thanks for your review.

January 13, 2022

Drip has been a solid backbone to build excellent post-purchase automation. Their workflows also allow us to build "intelligent" campaigns instead of just sending a series of emails that is responsive to customers' decisions and preferences. The support team is easy to work with too. We highly recommend this.

Health Direct
United States
Almost 5 years using the app
May 14, 2021

I'm about 6 months into using DRIP with Shopify. It's a powerful toolset that lets you access customer segment for targeted email coms. I have a c 90k mailing list and the brilliance of DRIP is that i can segment that list down with a handful of logic statements to a tiny focused group that i know are on the cusp of a purchase and only require the lightest of nudges to pull the trigger. I drive ...

Evolution Power Tools UK
United Kingdom
Over 4 years using the app
May 19, 2021

We've had amazing success using Drip to manage our customer communications to our email database. A solid Shopify integration, a strong ROI, and solid support to boot!

ST Online, Inc
United States
Almost 4 years using the app
November 5, 2019

Drip has been good to us. Very clean and effective email management. Absolutely amazing customer support that's always there for you. Thank you!

Ippodo Tea USA & Canada
United States
Almost 4 years using the app
Drip replied January 9, 2020

Thank you, Ippodo Tea, for the review. We love providing melt-your-face customer service via chat or email!

August 12, 2021

We've used many different platforms in the past and Drip by far has been the best Email Marketing platform we've used. Resources and customer service are always readily available, helping you walk through any tutorial you need help in whether it's customer segmentation, workflows, or campaigns. On top of that, Drip revenue has attributed 37%-40% of our e-commerce business in the last couple of ...

GO SMILE
United States
Almost 4 years using the app