Reviews (80)

Overall rating
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
Edited September 3, 2023

Update: Customer service is responsive, but not really helpful with my issue. The on-site popups integration steps with Shopify are incorrect, since the release of the new theme options. I reached out to customer service, but they told me to reach out to Shopify for help. I'm not happy with that response. The integration process needs vast improvements.

Danger Close Apparel
United States
Over 2 years using the app
Edited June 16, 2020

zero on-boarding after the sale, so if you are good with figuring it out on your own go for it. I hear really good things so I'll keep pushing forward. It's been very frustrating.

Wine Cellar HQ
United States
2 months using the app
Drip replied July 2, 2020

Wine Cellar HQ - thanks for the candor. We really want to help you get set-up and experience the value of Drip. We recently updated our on boarding guides, but you may not have received those. That's on us - we are fixing that, and in the meantime we can provide some additional personal onboarding assistance. Please see your email and find a time for onboarding support that works for you.