Reviews (58)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
July 29, 2024

We are relatively new to Drip, and have been really pleased with our decision to move across - the people and the support have been top class, also we have been on a number of training sessions as part of our start-up phase which has increased both our knowledge and the effectiveness of our email strategy. We are already seeing the positive results in our email metrics.

I would highly recommend Drip to those of you who are sending out regular emails with no real plan or breakthrough strategy - the people at Drip will guide you along to a new journey of success.

TechExpress
South Africa
2 months using the app
February 6, 2024

I would recommend Drip above any other provider I've used, and as a MarTech consultant... I've used a lot. Far and above Klaviyo and Mailchimp, in my opinion. Their automation is really powerful and allows me (and my clients) to really finetune the customer experience for where THEY are in their journey with the brand.

Drip stands out because many CRM/email providers are either highly technical (meaning you need the tech savvy) OR are very easy to use but lack great features. Drip is the only provider I've found that can do great with "easy button" items out-the-box, but also has a robust back-end that allows for more complex editing. Highly recommend to anyone and everyone.

Campbell Corps - Official Store
United States
Over 3 years using the app
Edited February 24, 2023

Drip is the most powerful advanced tool I've ever used for our business. It tracks your customer journey including the pages and products they visited even if they haven't purchased yet. I love the feature as it visually gives me a wide visual picture overview of each person on a timeline. Their support team has always been helpful and responsive when I've reached out or got stuck on something technical. I highly recommend this for all Shopify stores who want to take their business to the next level.

The Billboard 500 Club
United States
About 3 years using the app
January 13, 2022

Drip has been a solid backbone to build excellent post-purchase automation. Their workflows also allow us to build "intelligent" campaigns instead of just sending a series of emails that is responsive to customers' decisions and preferences. The support team is easy to work with too. We highly recommend this.

Health Direct
United States
About 3 years using the app
October 24, 2023

If you are a busy small business owner, you need to be using Drip.

Mad Batter Cookie Co.
United States
Over 2 years using the app
January 18, 2022

Great email marketing platform and also CRM. Their team is always available to help and receive feedback. Easy to use, very intuitive!!!

UpGrade Brands
Chile
Over 2 years using the app
August 9, 2021

Drip makes building relationships with our clients a breeze with automated email communications. We choose the message and the frequency and drip makes it happen. Setting up the work flows is easy once you get going. Great customer support too!

Modern Resale
United States
About 2 years using the app
May 19, 2021

We've had amazing success using Drip to manage our customer communications to our email database. A solid Shopify integration, a strong ROI, and solid support to boot!

ST Online, Inc
United States
About 2 years using the app
November 5, 2019

Drip has been good to us. Very clean and effective email management. Absolutely amazing customer support that's always there for you. Thank you!

Ippodo Tea USA & Canada
United States
Almost 2 years using the app
Drip replied January 9, 2020

Thank you, Ippodo Tea, for the review. We love providing melt-your-face customer service via chat or email!

Edited June 17, 2021

I switched from Mailchimp to Drip a few months a go and I'm really impressed with the features that Drip has. You can create amazing workflows using pretty complex logic, and its pretty easy to use too. The guys at Drip have been really helpful getting things set up and moving, James especially.

TheSoapery
United Kingdom
Almost 2 years using the app
Drip replied January 9, 2020

We're glad to hear that our team was able to provide a smooth transition onto Drip! Thank you for your review, The Soapery!