Dripshipper: Coffee & Tea

This application is useful for an initial start up. It usually ships in plastic bags, butt he larger coffee bags I got shipped to me in a bigger envelope taped together, which is not appealing for order fulfillment. The preview logo is still compressed but prints well on the package.

A bit complicated for a novice user, suggest easier to follow directions and a phone number to actually speak with someone to help you. I couldn't get signed on not even sure if I am signed on or if my online coffee business even works as I have received no coffee shipments in a long time.

Danny is great & is actually willing to help! But Joanna is so frustrating! They would be better off without her dealing with customers. Her communication is terrible, she should be saying “let me figure that out for you” rather than ignoring your question. You ask a simple question & she will give you the wrong answer…. On their physical website my store randomly disconnected.

App works great! Customer service is helpful! The coffee is incredibly fresh. Happy to partner with them. 2 stars off because we've had a high percentage of orders ship later than the "ships within 3 business days" they claim. Will update the review to 5 stars if/when more orders start shipping on time.

I like to get to know the app thoroughly to get a better scope of how it works and then submit a better review.

The app is easy to use as a whole. If you use the custom labels there is a substantial wait time from when you are wanting to upload a label, to review, to print to launch. At this point I would assume the start to finish process would be about 14 days, exact time for the free trial, to actually test how this process works. I would like to see an inventory list when adding new products to sell to ...

The coffee through Dripshipper is a good quality from their roasting vendors. The quality of customer service from the Dripshipper support team is extremely disappointing. The Dripshipper app for Shopify has several issues and their support team seem to be oblivious to addressing the issues and remedying the concerns provided by their customers (the Shopify store owner).

With huge potential to be 5/5 and one of the dominating apps on the market. I have a lot of faith in this app and have been told there are some updates addressing my cons in the next few weeks. I'll update my review when and if this occurs. The most important required change is to improve the private label system. This is the main selling point of the app and it’s far from adequate.

Pros:
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i cant find the customer service button. do you have the product price list? How can i approach customer service?

The app is getting 3 stars from me because of the ease of loading it to the store. Just a few clicks and the products are there. I like the fact you can add your own logo. That part was the big seller for me. The problem is that there is no ability to cancel orders. In less than 1 week I've made about $175 in sales. Because of Shopify ignores their own security features, I've had to refund all ...