Reviews (308)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, which simplifies launching a coffee store. It's praised for its high-quality coffee, free US shipping, and custom labeling options that enhance branding. The intuitive interface and responsive customer support, particularly from staff members like Raheel and Haroon, are frequently highlighted. Additional benefits include valuable educational resources and effective inventory management tools, contributing to increased sales and customer satisfaction.

June 28, 2022

I like that Dripshipper has great products and gives you the option to have your store built for you. I'd like a little more customization options (specifically the ability to put different blends/flavors into pods). Ease of use is fantastic but the margins are fairly slim.

Upper East Coffee
United States
About 1 year using the app
The Doughty Organization replied January 27, 2023

Thanks for your review! We recently added more coffees for the pods. So I hope you can check them out!

July 6, 2023

So far, so good...It has allowed me to establish a brand presence quickly and efficiently. I look forward to future improvements that help me grow my business and reach new customers.

Maximum Effort Coffee Company
United States
11 months using the app
February 13, 2020

Amazing support Great customer service.Answers your questions very fast.Reliable, fast service.Simply great.

THE JOVS
United States
11 months using the app
March 26, 2019

Used this app to begin the build out of a coffee brand. The coffee really is roast to order (can tell by the de-gassing in my samples) and they are quick to respond. Would like a few more bean choices and the ability to switch between all-in shipping pricing and per location shipping but the pros vastly outweigh any cons. Good job guys - keep it up.

Dallas Coffee Experiment
United States
7 months using the app
August 11, 2020

I really like this app! So far so good. I do wish shipping and fulfillment was quicker. This is really helping me brand mu business.

FANG Fuel Coffee Co.
United States
7 months using the app
May 27, 2023

The company/app is working well for me & my store. In the beginning it was a little rocky.
Cons: I kept informing Dripshipper not to launch my store until I was ready & had all my legal paperwork in order. Regardless of notifying them of this multiple times they kept launching my store to the point I had to block them access. I paid them $200 dollars for them to create my website & they took care of most of the hard work. i.e mock photos, pricing, adding contents to store etc. I then changed the way the site looks to match my niche/theme. Dripshipper changed it back to their original look even after I requested them not to. So once again I had to block them access from changing my store's theme. They will create a generic looking website for you that will look similar to others they've worked on. I recommend making changes to your liking afterwards.
Pros: They offer a trial price & monthly subscription price that is fair. Most importantly they offer a large variety of gourmet coffee (roasted to order) I am very pleased with the quality of the coffee. My friends & myself love it. Obviously they offer dropshipping/ private labelling. Rather if it's via email or the app they are responsive in answering questions. They even help me solve some store issues I was having. They are a reliable supplier or middleman, I don't worry about my products being shipped out to customers they always "deliver". They provide education on getting sales,set up & business practices. You can also buy in bulk from the supplier's warehouse to save money ( most of the coffee variants will have your custom label on it when buying bulk but not all). They offer the single pods but your logo will only be on the bag not the individual pods. I like the options of grind i.e espresso/standard/coarse & size 12 oz - 12 lbs Overall I am happy.

Controller Au Lait
United States
5 months using the app
December 14, 2020

Very interesting App, especially for the sale of a personalized coffee; the product, tried on several occasions, is of high quality and has a wide choice. The documentary material of the product sold should certainly be improved, in order to offer customers more detail. In particular, there is no useful documentation for some new proposed cafes or poor descriptions...a little bit. In any case recommended company because it allows you to create your own personalized brand...perhaps more freedom in the choice of labels would not hurt.

Kanuni Coffee
Italy
4 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

I hope you can check out our custom labels feature where you can upload a label of your design.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

October 16, 2023

It's really good! I launched my store just a few days ago, and so far it's running great. The support team is always ready to help and answer any questions you have in the same day. Great service all around!

Smiley Face Coffee
Germany
3 months using the app
October 4, 2018

There's good and bad to this. The good is they take care of the shipping(free US), inventory and put your logo on their coffee. The bad, the cost! Unless you have a way to convince people to pay more for their coffee or sell these like hotcakes you can not stay above water financially. Speaking of staying above water..the competition in this market be warned is both SATURATED and TOUGH. People are starting their own coffee chains, some guys are already well established and even if you spend alot of money and effort into this people still may not buy vs them. If you have a GREAT plan and find a way around this, great! but..don't count on it. I myself wasted money on this venture infact I'm getting out of it now. That doesn't make the app bad and it's not all there fault but their cost complicated my business plan.

International Coffee Barn
United States
3 months using the app
May 22, 2023

Dripshipper is not just a great app to help any coffee enthusiast create their own store and unique brand, but they also provide a ton of support and strategic guidance to help you scale your business. You get a great team behind you!

Simpli Brewed Coffee
United States
2 months using the app