Reviews (321)

Overall rating
4.5
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service, ease of use, and high-quality coffee. They appreciate its automated features for efficient order and inventory management, fast shipping, and seamless Shopify integration. The customization options, such as custom labels, enhance branding, and the reasonable pricing includes comprehensive services like label printing. Educational resources also support merchants in improving their sales and marketing strategies.

August 21, 2020

The biggest disappointment of all was to see that my coffee-label and company logo were only pasted on the shipping package and not anywhere else on the package of coffee itself. Temecula is listed as the company that roasts it on the actual coffee packages (I purchased coffee for a friend for their honest opinion and was able to review the whole process from start to finish). I subscribed and ...

Steamy Bean Coffee
United States
24 days using the app
February 16, 2022

I signed up for this app at $30.00 per month. I then paid them $99 to build my webpage. When I contacted them about the webpage they said they never offer website building for less than $200.00. The "customer rep" told me there was a glitch. They applied the money to my monthly charge instead. After I complained the "customer rep" locked me out of my account altogether. Obviously they have ...

Mycoffee4u
United States
21 days using the app
The Doughty Organization replied February 16, 2022

Hi there! Thanks for taking the time to detail everything out here. I can see you subscribed to the professional plan but meant to purchase our setup instead. Sorry for the ...

January 23, 2023

Dont waste your money!! I paid 200$ for them to build me a website. The website contained 1 picture no differentiation between product images and lousy profit margin. Since you have created the site it has generated 0 sales 0.... I have advertised and have had more than 300 people visit my site with ads generating more than 5k views yet still no sales and the advertising costed me money... to be ...

Java Planet
United States
17 days using the app
The Doughty Organization replied January 27, 2023

Thank you for your review.

I'm sorry that your efforts didn't pan out as you expected.

If you reach out to live chat and let them know that Dan Doughty told you to get ahold ...

May 10, 2022

save your money and build your own brand, these guys are awful for customer service and not worth the subscription. I suggest you try yourself contact roasters and start dropshipping through them directly.

Terrace Coffee
Canada
17 days using the app
The Doughty Organization replied May 10, 2022

So sorry for your poor experience. Looking back on chat logs I do not see anything recent... outside of asking for an extended free trial period because you hadn't built out ...

Edited June 30, 2020

Will not let me put my payment info in so orders will not be filled. A lot of the prices were not listed on the coffees. Dropping to one star. No progress with getting there payment center working.

Carburated Coffee Co.
United States
13 days using the app
June 25, 2018

Terrible customer service. Never answering emails and they give us any suggestion about shipping cost and products details.

Yestrendsproducts
United States
7 days using the app
Edited March 14, 2020

Cant install the app..... why ?

The page you were looking for doesn't exist.
You may have mistyped the address or the page may have moved.

If you are the application owner check the logs for more information.

Kintoesti.com
Canada
2 days using the app
The Doughty Organization replied March 14, 2020

Hi there! I am more than happy to help you. Can you send us an email at support@dripshipper.io so we can have a conversation to figure out what is going wrong with your ...

October 1, 2019

This application is a wonderful idea and will be a serious money maker if it's improved. However, at the moment it is only seriously disappointing. Currently, you need to make one of two changes. First, you could change the price to reflect the service you provide. Or, provide WAY more options for a more professional private label program.

The application itself is very much not user friendly. ...

The Apache Group, LLC.
United States
About 4 hours using the app
The Doughty Organization replied October 1, 2019

Hi there! Thank you for your review. I think you have some great ideas and would love for you to email us at support@dripshipper.io so I can hear more about the different ...

September 21, 2023

I hope this app to go for free in the future

Cana Mea
Netherlands
28 minutes using the app
The Doughty Organization replied September 27, 2023

I'm so sorry to hear you did not get what you were looking for out of this app. We wish you luck in your future endeavors!

September 9, 2020

If your trying to build a brand steer clear of this app. The packaging options are pretty much limited to a custom label. This is the only coffee app I've been able to find on Shopify. Your better off doing some research and finding a company that will partner with you to provide a much better package. First impression are everything. A generic bag with a Custom label slapped on it is not worth ...

The Gift Shop For Coffee Lovers
United States
15 minutes using the app