Reviews (308)

Overall rating
4.4
Counts per rating level
  • 72% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, which simplifies launching a coffee store. It's praised for its high-quality coffee, free US shipping, and custom labeling options that enhance branding. The intuitive interface and responsive customer support, particularly from staff members like Raheel and Haroon, are frequently highlighted. Additional benefits include valuable educational resources and effective inventory management tools, contributing to increased sales and customer satisfaction.

June 24, 2021

so far so good - seems a little bit more complicated than necessary however, coffee is very good and shipping is fast

Shanna Dugan Media
United States
10 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

I love it when we have a happy merchant!

Let us know if we can be of any help. I'd love to hear how we can make it easier to use for you.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

October 6, 2023

I have been using Dripshipper for a long time and I have never had any issues. They have gotten my orders shipped in a timely matter and my customers have not been disappointed. Thank you Dripshipper for having my back !!

PenZolly's Coffee Cafe
United States
10 months using the app
October 6, 2018

I really liked how fast the customer service was, within 2 hours of submitting a question a person had emailed me back to help me resolve my issue. Shipping to customers is fast. I think my favorite thing about this company is that they take a picture of your logo and put it on the shipping box-label. There are times that I wish there was a phone number to call, but then I could see people taking advantage of that also.

Klutzy Coffee
United States
10 months using the app
September 11, 2018

Dripshipper's customer service is prompt and thoroughly helpful. They want you to be happy with this app!

The Bark Roast
United States
10 months using the app
July 5, 2020

Dripshipper is quick, easy and does everything for you from beginning to end. Couldn't ask for better service.

The Coffee Kings
United States
9 months using the app
August 29, 2022

I absolutely love this app! The ease of using it and the quality is unmatched. I have been using it for a while and my sales have soared since I started and I highly recommend for anyone interested in building themselves and their businesses and taking it to the next level.

ThinkCoffee
United States
9 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant!

Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

May 27, 2018

Great communication and customer service through app live messenger!

Java Aficionado
United States
9 months using the app
January 24, 2023

Dripshipper was wonderful with some questions and their customer service answered all our questions! Very, very helpful, all questions resolved immediately. Kudos to Haroon for helping us and making my day.

Holy Grind Coffee
United States
9 months using the app
The Doughty Organization replied January 27, 2023

Thanks for the review!

Glad Haroon was able to help you out!

If there is anything else you could need, please feel to reach out to us via live chat inside the app.

July 16, 2018

I would like to keep this app all to myself!
Set up is simple, and I am happy with the labeling choices. This app has been very easy to use, and customer service has been very responsive.

In the future I would like to see the addition of a decaf blend, and a description of what coffees are in the coffee pod blends, and a better description of the flavor profile. I would also like it to be more clear up front which coffees are organic, fair trade, Rain Forest Alliance, etc.

I would also like more information on the coffees themselves, including cultivars, farm origins, process (hand-picked, sun-dried, washed, etc.), as supplying this information to customers is trending with coffee businesses right now.

Banshee Cinder Coffee
United States
9 months using the app
January 18, 2023

I thought long and hard about the companies I was willing to use and did a lot of research in regards to finding dripshipper. After ordering a few sample packs my customers and I sampled the product and it was an easy switch. Dripshipper has the absolute freshest coffee with the most varieties on the internet and their roast to order process makes every bag taste like heaven. Well done !!!

Shop GK
United States
8 months using the app
The Doughty Organization replied January 27, 2023

Thank you for your review!

Love it when we have a happy merchant! Let us know if we can be of any help.

If there is anything else you could need, please feel to reach out to us via live chat inside the app.