Reviews (7)

Overall rating
4
Counts per rating level
  • 57% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 14% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
July 18, 2024

The app is not working properly. I am unable to log in, and it is really slow. Every time I need to use it, I have to uninstall and reinstall it. It's a nightmare to use, and you have to pay for it. If it worked well, I wouldn't mind paying, even though it is an expensive app. But paying for something that I can't use properly and is so slow is a big NO.

Hoshi Hearts
Spain
About 23 hours using the app
APIKeyz replied July 20, 2024

Hello,

We couldn't find any support request from you in our system, but we see you still have an active subscription with Dropast. We genuinely want to help you find a solution. Could you please email us at support@dropast.com? I will personally handle your request immediately and hope you’ll consider updating your review. Our goal is to have happy users, not to earn from unhappy ones.

**Update as of July 22, 2024:** We tried reaching out by emailing your Shopify account and via your website's ticketing service but haven't received a reply. We hope you get back to us so we can address this one-star review, which is the only one we have.

**Update as of July 25, 2024:** We have been trying to reach you by emailing your Shopify account and through your website's ticketing service but haven't received a response.

Thank you!