
DropCommerce: US Dropshipping
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Highlights
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Based in United States
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Use directly in Shopify admin
About this app
Launched
October 31, 2018
Languages
English
Categories
Dropshipping , Finding suppliersWorks with
oberlo, spocket, cjdropshipping, modalyst, dsers, aliexpressHigh-quality products from USA / Canadian suppliers. Order tracking and fulfillment in 2-7 days
Fast, reliable shipping and order tracking means happier customers, more sales and fewer headaches. DropCommerce offers high-quality products from North-American suppliers. Real brands delivering your orders in 2-7 days. Moreover, DropCommerce guarantees your order delivery or a full refund. Our expert customer support team is ready to answer any questions. Take your online business to the next level with reliable, high quality, and user-friendly drop-shipping. Join DropCommerce today!
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High quality North-American products: Eco-friendly, fair-trade, vegan, handmade.
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Fast, reliable US/Canadian shipping. Delivery times of 2-7 days.
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Product discovery made quick and easy, from right within the Shopify dashboard.
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Expert customer support team to help you with your dropshipping journey.
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Automated fulfilment to save time and help put your business on autopilot.
Pricing
14-day free trialExternal charges may be billed by DropCommerce separately from your Shopify invoice. Learn more
Free
Free
- Browse Products and Suppliers
- Order Product Samples
Basic
$19/month
Cost of goods sold
- Import 25 Products
- Order Product Samples
- No Transaction Fees
Growth
$49/month
or $349/year and save 41%
Cost of goods sold
- Import 250 Products
- Branded Invoicing
- Basic Email Support
- No Transaction Fees
Pro
$89/month
or $499/year and save 53%
Cost of goods sold, additional pricing plans available at dropcommerce.com/pricing
- Import Unlimited Products
- Automated Order Fulfillment
- Branded Invoicing
- Priority Support
- Dedicated Account Manager
- No Transaction Fees
Free
Free
- Browse Products and Suppliers
- Order Product Samples
Basic
$19/month
Cost of goods sold
- Import 25 Products
- Order Product Samples
- No Transaction Fees
Growth
$49/month
or $349/year and save 41%
Cost of goods sold
- Import 250 Products
- Branded Invoicing
- Basic Email Support
- No Transaction Fees
Pro
$89/month
or $499/year and save 53%
Cost of goods sold, additional pricing plans available at dropcommerce.com/pricing
- Import Unlimited Products
- Automated Order Fulfillment
- Branded Invoicing
- Priority Support
- Dedicated Account Manager
- No Transaction Fees
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
373 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its seamless integration with Shopify and its wide range of high-quality, ethical products. They value the automated order fulfillment, clear order tracking, and inventory management. The app's user-friendly interface, easy setup, and prebuilt store options are suitable for both beginners and experienced merchants. Regular updates with new features and suppliers are also appreciated. Merchants commend the responsive customer support and the quality of product descriptions and images.
My rating and ultimate departure from DropCommerce is due to poor communication. The chat box says it can take up to 3 hours for a response, but it actually takes 24 hrs and sometimes as long as 72 hrs (with no resolution). In addition, the suppliers do not respond to your messages either. I was trying to process an order but the payment due to the supplier was incorrect. My first message to the supplier was on 9/25, my first message to DropCommerce was on 9/26, and on 10/2 after multiple attempts decided to find another app and suppliers. Please note as of 10/19 I still haven't heard back from the supplier. The other issue I was trying to resolve was that the inventory from my suppliers wasn't syncing with my store. Whenever DropCommerce responded (24-72 hrs later) they would give me generic/scripted answers, which didn't resolve any of my issues.
Delayed responses and no resolutions can be frustrating when you're trying to run a business. More importantly, it can be bad for your business. Thankfully my store is new so I was able to pivot before it impacted my customer service. Imagine if I had a ton of orders and couldn't fulfill them for 1 week or longer.
You should really consider having 24 hour/7 customer service with sufficient employees to respond in a reasonable amount of time. Providing exceptional service is important to us and we need you all to accomplish that. UPDATE: Shortly after discontinuing partnership with DropCommerce, I had to reach out to them regarding a billing concern. I am happy to say that the response time was quick and efficient. Shiera was proactive in fixing the problem before responding; she even expedited the request. My issue was resolved immediately and I am satisfied with the outcome. In addition, my concerns above were addressed and full accountability was accepted. I am happy to hear that they are working diligently to improve the service as a whole, including supplier relations. I look forward to testing out these changes and reporting back with a satisfactory update. Thank you for your assistance, Shiera.
DropCommerce has high quality products with suppliers that you are able to message and ask questions. I have been using DropCommerce on and off for my businesses, and find I always come back to it as their suppliers and products continue to expand and are top shelf. I have been developing Shopify stores for over 5 years now and out of all of the dropshipping apps out there....DropCommerce is number 1 for me. Absolutely 10 out of 10!!
DropCommerce makes it super easy to find cool new suppliers and products. I was able to find a supplier that shares my values within 5 minutes of first installing the app. From there they make it easy to add the products to your import list without any commitment until you are ready to launch. Love it!
About this app
Launched
October 31, 2018
Languages
English
Categories
Dropshipping , Finding suppliersWorks with
oberlo, spocket, cjdropshipping, modalyst, dsers, aliexpressBuilt by DropCommerce
About DropCommerce
4.7 average rating
5 years building apps for the Shopify App Store
7-2070 Harvey Ave, Unit #229, Kelowna, BC, V1Y 8P8, CA
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