DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (406)

Overall rating
4.6
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its high-quality, ethically sourced products from US and Canadian suppliers, enhancing customer satisfaction and supporting local businesses. It features a user-friendly interface, real-time inventory sync, seamless product import, and automated order fulfillment. The ability to filter suppliers by values, responsive customer support, fast shipping, and smooth Shopify integration with educational resources are also highlighted as significant benefits.

November 13, 2024

DropCommerce is a fantastic platform.

It's intuitive, incredibly simple to use, and locating products to import directly into your Shopify store is very straightforward.

They even have a pre-built store option that is very affordable as well. I went with this option to get my Shopify store up to speed as quickly as possible - and it looks great!

Also I truly believe focusing on locally produced products from the United States and Canada is going to become increasingly important in ecommerce.

Best of all DropCommerce have an incredible team (shoutout to Spencer, Karan and Maria) - the customer service is top notch - always quick, responsive and polite.

If you are new to drop shipping and want to shorten the learning curve, I highly recommend DropCommerce!

RH Store
United States
2 months using the app
Edited December 21, 2024

The interface is simple and clear, and it is easy to operate. I hope there will be more quality products to choose from.

Go Organic Life
Canada
About 2 months using the app
Edited October 18, 2024

Great communication and selection. This app nails it. Highly recommend for those willing to spend on a plan and looking to grow their business. Lots of bells and whistles and options here.

The Red Shed General Store
United States
Over 1 year using the app
November 14, 2024

Highly recommended if you're into dropshipping quality products. Spencer and team are very supportive! You can focus on the marketing as DropCommerce solved sourcing and fulfillment part of the business.

House of Pure Essence (HoPE)
Hong Kong SAR
21 days using the app
January 12, 2025

I had high hopes for this platform, but it’s hard to ignore the challenges. The pricing structure is a major concern—selling a candle at $50 just to maintain a margin is unreasonable. It’s hard to imagine who would pay that much for such a product.

On top of that, there are technical issues that make the experience frustrating. For example, when importing products, they often appear as “out of stock” before randomly switching back to “available”—and this happens across all items.

I’ve also noticed images being changed or removed without my input, leaving my shop looking unprofessional with mismatched photos that don’t align with the products. I tried reaching out for support, but since it’s Sunday, I don’t expect to hear back soon.

This experience has been far from smooth, and I really hope these issues are addressed quickly.

Queen Million
France
1 day using the app
DropCommerce replied January 13, 2025

Thank you for taking the time to share your detailed feedback about your experience with DropCommerce. We genuinely appreciate your honest review as it helps us improve our service.

Regarding your concerns about pricing, we understand the challenge of maintaining competitive margins and we are actively working to expand our suppliers network weekly, expanding our catalog while allowing us to bring more options and better price points.

We'd be happy to help you identify products that better align with your target market and desired margins!

The technical issues you've experienced with inventory status may be on the supplier side, but we will make sure to ensure that if there is an issue on our end, that we will get it resolved as soon as possible.

Apologies for the delay on the weekend support. We do have support every day of the week but we have less agents available on Sunday's, we hope to expand coverage soon!

Again thank you for your feedback, we hope to make this right with you. Please reach out to support@dropcommerce.com and we will discuss more details on how to fix this.

September 6, 2024

The products and suppliers are top notch. The two that I work with process and ship orders within 5 days. It's so much better than cheap Aliexpress. AND the support team is very helpful. I needed some help today with an app bug and they got back to me with a fix within an hour. Take the leap and ditch the Chinese shipping.

Hands & Body
United States
3 months using the app
November 1, 2024

Make life so muh easier

Ethereal Finds Co
South Africa
11 days using the app
August 22, 2024

I downloaded this app and not realizing it, they started charging me right away. I never signed up for any plan and yet they keep charging my credit card. This is shady..

JackiEaslick
United States
6 months using the app
DropCommerce replied August 23, 2024

Hi there,

All billing is processed through Shopify and any app charges would first need to be authorized by you directly.

However we are happy to look at issuing you a refund, we have reached out to you directly to discuss further.

Thanks,
Spencer

November 5, 2024

I would highly recommend this app if you run a dropship store. especially in The US and Canada. Implementation was so easy and it worked great. We are based in Australia and Europe so I'm really hoping they will add more suppliers in our niche. Other than that pleasant app.

Guru Muscle
Australia
17 minutes using the app
August 30, 2024

As a newly launched boutique, DropCommerce has been a lifesaver! Highly recommend for anyone starting out!

Pat&Lily
United States
About 2 months using the app