DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (406)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the support team as quick, helpful, and friendly. The app features high-quality products from U.S. and Canadian suppliers, making it ideal for niche markets. Merchants appreciate the easy-to-use interface and seamless Shopify integration, which simplifies product addition and inventory management. They also benefit from reliable and fast shipping, which boosts customer satisfaction and supports their reputations. Unique features include filtering suppliers by values and the option for prebuilt stores, with potential for future white labeling. The app supports small business suppliers, aligning with merchants focused on unique and ethically sourced products, and is responsive to feedback, continually improving its features.

March 17, 2022

As a supplier having integration issues. Shopify points the finger at drop commerce. Drop commerce hasnt really been any help and has seen but ignored my messaged for multiple days. Would not recommend based on poor response/service time.

Cedar Mountain Body
United States
13 days using the app
DropCommerce replied March 22, 2022

Hey there. As our on-boarding specialist mentioned we just need some clarification on some of the products you are wanting to on-board onto DropCommerce as part of our verification process. Please contact us and we can continue the on-boarding process. If you have any additional questions please don't hesitate to reach out to our support team.

September 27, 2020

Pricing is not competitive, and for shopping outside the USA its a minimum of $15 USD. Not competitive for drop shipping outside the USA.

Large Swag Life
United Kingdom
13 days using the app
DropCommerce replied September 27, 2020

I'm sorry to hear that you were unable to find affordable International shipping options! We are a marketplace, and all the prices and shipping rates in our system are set by the suppliers themselves.

I will make sure our team continues to look for more suppliers with affordable options for International shipping.

Thank you for your feedback,

Patrick, DropCommerce Founder

August 11, 2019

The prices for the products are extremely unrealistic. 60$ for an average backpack? To make it worse, they have a "minimum price you need to set for every product to ensure they make the most out of your transaction. Really greedy in my opinion. I do not recommend this at all.

The Cultures
United States
12 days using the app
DropCommerce replied August 11, 2019

Thank you for the review!

Our suppliers are all real brands based in USA and Canada. Because of this retail pricing is typically higher than what you would find on sites like Ali-express.

Also because we partner with real American and Canadian brands, part of the agreement is that vendors do not sell their products for below MSRP so that they do not get undercut, the minimum price is not dictated by us but by the suppliers of the products.

If you would like to discuss this further please email support@dropcommerce.co as we would be happy to chat!

May 7, 2019

I love when I see U.S made products. However, the fact that there is a minimum price to sell items is by itself a no go. I run ads and run promotions along with coupons. Lets say I posted the minimum selling price but my customers used one of the coupons I posted. Now they could be buying the items lower than the minimum price placed and there would be an issue between me and the app/supplier. Not a good idea to force a minimum price at all. This has potential. However, when you are able to put your own prices like in spocket and oberlo, then I would think of reinstalling this app.

Susu Horizon
United States
About 2 hours using the app
DropCommerce replied May 7, 2019

Hi there!

I'm sorry to hear your frustration with the minimum selling price feature.

To be clear, if the product price dips below the minimum selling price due to a coupon, that's totally fine! The feature only limits the initial listed price of the product before other store-level discounts. I'll make sure that we make this more obvious within the app!

Just to explain the reasoning behind this feature, unlike some other apps, the products in our app are from real brands. These brands work hard to build their name, and they require that stores don't sell their products at a lower rate than their retail price, which is what the minimum advertised price is.

Most stores don't find this to be an issue, since in most cases selling below the minimum advertised price would result in less-than-desired profit.

I hope that helps clarify this feature!

- DropCommerce Team

Edited May 16, 2020

Ideally, this would be an incredible app for individuals that are new in the e-commerce industry based on our analysis. It only took 10 minutes to opt-out as a result of the product's availability, not to mention some overpriced ones.

Focusing on "Alpaca - Charcoal
By Wild Mantle". A message to your team: "Would you buy a hooded scarf for C$211.04?" This laughable retail price before we multiplied the cost renders near to impossible to generate any profit while keeping costs low enough to maintain a scalable business. One would question the reliability.

Here`s another issue we encountered: The "tech" section is ultimately congested with bags and some non-related tech products showing 1-12 of 418.

Conclusion: The idea behind products from Canada and the US is otherwise an excellent approach however the cost and what is already accessible in the catalog is not quite aggressive to market us out of the already more suitable alternative app by Modalyst.

EK2.ca, Inc
Canada
About 1 hour using the app
DropCommerce replied May 16, 2020

Thank you for your review. I'm sorry to hear that you found the products expensive. To be transparent, we operate as an open marketplace, so the suppliers set their own rates, and we mandate that they offer at minimum a 30% margin, but since a lot of the products are made in the US with high quality materials in small batches, prices do tend to be higher.

I apologize for the miscategorized products. We have been onboarding multiple new suppliers per day and we are a bit behind on fixing categorization issues, but that is something we are actively working on improving.

We take all feedback into consideration and we do appreciate the opportunity to improve.

I will reach out directly to see if there's anything we can do to help.

Thanks a lot,

Patrick, DropCommerce Founder

May 14, 2020

It looks good and easy to use but products are very expensive....no way to make a profit It doesn t have a big variaty of products

Barbell Mafia
France
44 minutes using the app
DropCommerce replied May 14, 2020

Hi there,

I'm sorry to hear that you find the products in our system expensive.

Our suppliers are based in the US, and many of them are hand-making their products plus all shipping them from within the US, which does cost more than what you would find on other dropshipping apps.

We currently have over 14,000 products available in our catalog.

If you reach out via our live chat, our team would be happy to help try and find some good products for your store!

Thanks,

Patrick, DropCommerce Founder

June 22, 2019

Good luck getting consistent sales. The prices on this app after shipping cost and app fee per sale, ARE HIGHER then what the product is sold elsewhere online. All prices here FULL RETAIL.

KjSelections
United States
22 minutes using the app
DropCommerce replied June 22, 2019

Hi there,

I'm sorry to hear that you weren't happy with the product pricing. Our suppliers offer a minimum of 30% discount, but it's true that in some cases the shipping rates and other fees add up to around the discount amount.

Many suppliers offer free shipping and some offer up to 50% discount, but in the cases where they don't, you would want to make sure you're charging shipping to your customer so that you don't need to roll it into the product price.

All our products are shipped from within the US or Canada, so shipping rates tend to be higher than our competitors who offer primarily Chinese products with 4+ week shipping times.

If you have any questions or you'd like some help finding products with cheaper shipping, we'd be happy to chat further.

Thanks for your feedback,

Patrick @ DropCommerce

June 1, 2020

Although the products look high quality, after seeing many of them I noticed that the majority of them are way too expensive and your earnings are going to be very small when you add the shipping and everything. For example, I was looking to a product that in total I would make $5 in profit from a $55 product, so only around 10% in profits. Same issue with many other products. Also, the product selection was way too small for the monthly price of the app

The Savings Shack
United States
19 minutes using the app
DropCommerce replied June 1, 2020

Hi there, this is Patrick, the CEO of DropCommerce.

Thank you for the review. I'd love to help you find some products that will work and be profitable for your store.

I'm going to reach out in a direct email to see if we can chat further about this.

Thanks for your feedback,

Patrick

November 19, 2019

This app is a rip-off. The Monthly costing, plus the items which are said to be reduced but if you look at the retail price of the items, and then add shipping costs, you have made a loss. Joke. Just another way for firms to make money out of people.

Chi-Tree
United Kingdom
16 minutes using the app
DropCommerce replied November 19, 2019

Hi there,

I'm so sorry that you've found that the prices on our platform won't work for you.

We are an open marketplace, so it's actually the suppliers setting all the prices and shipping rates, but we are always willing to look into individual suppliers if there's an issue.

All of the products are 30-50% marked down from retail price, but because we sell from real US brands, the shipping rates do tend to be a bit higher. Most of our suppliers are charging shipping on their site, too, and we definitely expect you to be forwarding the shipping rate to your customer.

If you are charging a shipping rate, you'll be earning the full 30 - 50% profit.

If you'd like some help finding suppliers and products that will work for you, please reach out directly to support@dropcommerce.co and we'll be happy to help.

Thanks a lot,

Patrick @ DropCommerce

February 25, 2022

19 amonth to add 25products!!!!! NOT START UP FRIENDLY GOODBYE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

quicksunlimited
United States
4 minutes using the app
DropCommerce replied February 26, 2022

Hello there, thank you for your review. We actually enable you to import up to 25 products for free, effectively allowing you to try DropCommerce risk free until you have processed an order. We also do have some other pricing models available so please don't hesitate to reach out to our team!