DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (406)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
    330
  • 6% of ratings are 4 stars
    26
  • 4% of ratings are 3 stars
    17
  • 3% of ratings are 2 stars
    13
  • 5% of ratings are 1 stars
    20
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, noting the support team as quick, helpful, and friendly. The app features high-quality products from U.S. and Canadian suppliers, making it ideal for niche markets. Merchants appreciate the easy-to-use interface and seamless Shopify integration, which simplifies product addition and inventory management. They also benefit from reliable and fast shipping, which boosts customer satisfaction and supports their reputations. Unique features include filtering suppliers by values and the option for prebuilt stores, with potential for future white labeling. The app supports small business suppliers, aligning with merchants focused on unique and ethically sourced products, and is responsive to feedback, continually improving its features.

Edited June 12, 2020

[Updated 2] I'm lowering my rating. Be wary of the fine print: The listed shipping prices are not what you will pay! You will pay a higher fee that is not advertised in a very upfront way in my opinion. They will reimburse the difference for up to 20 orders a month. Read low rated reviews and you will see several people like me feel tricked into thinking shipping prices are lower only to find out we are losing money paying these not so obvious fees. This left me feeling cheated. Had they told me upfront I'd be paying more, I could make an informed decision about investing 39.99 a month. Well, they got my money, but I won't be using them anymore. This was the last straw for me on top of other often mentioned issues related to cost and suppliers insisting one sells their products at outrages markups. This app has potentials Just know what you are getting into.

One American Store
United States
20 days using the app
Edited September 6, 2019

The shipping fee is very expensive, there is no cheaper option. The products are great, but this shipping is not feasible.

Smart Hub Brasil
Brazil
6 days using the app
DropCommerce replied September 6, 2019

Thank you so much for your feedback.

Based on your store name it appears you may be from Brazil?

If so you may have noticed that international shipping can sometimes be a little bit higher. Most of our USA shipping rates are $10 or often less.

We sent you a personal email and so if you are interested we would love to chat with you more to learn more about your unique situation and challenges to see if we can better assist you!

March 11, 2020

Items are over price, not sure how you can make a profit! $25 bags are $90 on this app. They must get a cut off of each item.

CoreFloorz
United States
5 minutes using the app
DropCommerce replied March 11, 2020

Hi there,

I'm very sorry that you feel that the items in our app are overpriced. All prices are set by the suppliers, and we do not any any cut on any items. Each supplier manages their own profile, so it's up to stores to choose which suppliers offer products at prices that work for them.

We require that suppliers show their true retail prices on DropCommerce, so if you're actually seeing the same item for cheaper elsewhere, we would happily look into it and remove the item if that's true.

Would you mind letting me know which supplier you're referring to so we can look into it?

I will reach out personally to see if we can work this out.

Thanks for your feedback,

Patrick, DropCommerce Founder

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