DropCommerce: US Dropshipping

DropCommerce: US Dropshipping

Reviews (408)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its unique, high-quality products from US and Canada, user-friendly interface, and responsive customer service. Key features like easy product import, seamless Shopify integration, and efficient order fulfillment are highlighted. Fast shipping times enhance customer satisfaction, supporting local and small businesses. Additional benefits include pre-built store options and comprehensive documentation, contributing to business growth and strong brand reputation.

July 27, 2023

I highly recommend DropCommerce. Their platform is robust and the help is quick and precise. No glitches so far, and their info is represented in a clear manner. Keep it up!

Legend of Beauty
United States
4 days using the app
November 4, 2022

My experience with Dropcommerce has been amazing so far! Very quick and efficient team, and tons of awesome products to browse through! I love how there are filters for fair trade and organic products, this is exactly what I've been looking for!

BrooklyneB
Canada
4 days using the app
DropCommerce replied November 4, 2022

Thank you so much for your review! We're very glad to hear you are finding our filters useful! More to come soon! :)

May 11, 2022

I was introduced to this app by a shop that wanted to carry my product. What a genius setup! And the customer service was fantastic. I'm so glad I was introduced!

CO Family
United States
4 days using the app
May 15, 2023

Slick app for adding drop-shippable products into your pre existing store to make some extra passive revenue. Easy to navigate, and the selection of available products is great.

PALS
Canada
3 days using the app
November 1, 2022

Really smooth and straightforward interface. I love how easy it is to navigate through and discover new products and suppliers. Absolutely loving it!

RosesPlace12
Canada
3 days using the app
DropCommerce replied November 4, 2022

Thank you so much for your review! We look forward to helping you build your business! :)

Edited September 8, 2021

Setup was easy and straightforward, Alex from their support team was very responsive. Just installed so still waiting to connect with more retailers...

Waves Puzzle Co.
United States
3 days using the app
DropCommerce replied September 20, 2021

We're happy that you're enjoying it, and stoked to have you on board!

We'll do our best to connect you with more retailers. We've already featured you in two of our email newsletters :)

We look forward to working together,
- DropCommerce Support Team

November 28, 2020

I uninstalled the app because i it was not doing anything for my store and the prices were not worth it plus i offer free sipping. Why am i being charged $39 still? Please re-imburse back my $39 for services i have not used. Thank you. I can't with these rip off apps on Shopify. Thank you

Can A Girl Catch A Break Chic Boutique LLC
United States
3 months using the app
DropCommerce replied November 28, 2020

Hi there,

I'm sorry that DropCommerce did not work out for your business. I can confirm that since you've uninstalled you will not receive any future charges, and your most recent charge was just for your most recent month of usage, which generally takes a few weeks to actually get 'billed'.

If there's anything we can do to help you succeed, I would be happy to chat.

I'll reach out directly as well in hopes that we can talk this through.

Thanks,

Patrick, DropCommerce Co-founder and CEO

May 3, 2020

Very easy and efficient installation. The service team even reached out to me by email to see if I had any help. They were very responsive to my questions and made everything simple and easy!

O/Z Lifestyle Brands
United States
3 days using the app
DropCommerce replied August 17, 2021

Thanks for the feedback! We're here to help :)

- DropCommerce Support Team

Edited May 13, 2020

Shipping is not 2.99 or less to ship from US to Canada. It's 9.95 US on each item. Cost prices are high already and to add a profit and shipping items becomes too expensive for the consumers.

Vanilla Eboutique
Canada
3 months using the app
DropCommerce replied May 12, 2020

Hi there,

I'm so sorry to hear that you experienced a glitch while trying to order samples. I'll reach out to you directly by email to try and get this sorted out right away!

It's true that Canadian shipping generally costs more in our platform. We operate as an open marketplace where the suppliers manage their own profiles, so we are unfortunately not in control of the shipping cost there.

I'll be in touch directly to resolve your sample issue :)

- Patrick, DropCommerce Founder

July 22, 2023

The app is easy to use,but beware if you accidentally go over your import limit they cancel your plan. I paid for basic plan, and went over my limit, wasn't paying attention, and they cancelled the plan. Instead of a pop up stating that I exceeded my number of items they just took my money and cancelled it

Quirky Kitchenware
Canada
3 months using the app
DropCommerce replied July 24, 2023

Hey there,

I think there may have been a misunderstanding as we do not cancel plans after hitting the product limit on the Basic plan. It appears that you had closed and reopened your account which would have cancelled your original plan when you closed your account. We are more than happy to assist you with getting your account re-activated, please respond to our support ticket we have open for you, or feel free to reach out to support@dropcommerce.com when you have a chance :)