Reviews (388)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive high-quality product selection, user-friendly interface, and automation of inventory management and order fulfillment. They commend the excellent customer service and easy supplier communication. Fast shipping times and support for small businesses are also highlighted. The seamless Shopify integration and clear visibility into order tracking and inventory management are notable features. The app is recommended for its supplier network, automation capabilities, and product discovery features.

March 15, 2023

So far DropCommerced is the easy and best supplier that I've come across with Shopify. I would love to see more products, but other then that I a very happy with this app.

sherisessentials
United States
28 days using the app
January 30, 2020

i was tired of the other apps and started looking for a better drop shipping app with faster delivery time for United States & Canada as all my clients are from there . Drop commerce is working perfectly and the support team is active . thanks for this app , it saves me lot of research time and investment :)

linkdom
Iceland
1 day using the app
DropCommerce replied January 30, 2020

Thanks for taking the time to leave a review. I really appreciate it. I look forward to seeing your success with our high quality products :)

- Patrick

November 12, 2022

This app sure makes dropshipping easy! The process to discover, and import products into your store is a breeze. I also love that the products are all sourced from Canada and the USA!

My Store
Canada
1 day using the app
DropCommerce replied November 16, 2022

Thank you so much for your review! We're looking forward to helping you build your business!

June 3, 2021

Overall, this is a pretty good app and has tons of products to choose from. Customer support is amazing as they have assisted me multiple times this week. 1. I got kicked out of my plan, 2. My orders didn't sync from my Shopify store. I attributed this to some upgrade glitches and me being fairly new to this. I'll come back in and give five stars when I get all the kinks worked out. Hats off to Jimmy and Kathleen.

Hannah's Botanical Garden
United States
22 days using the app
DropCommerce replied July 27, 2021

Thanks for the feedback!

If you're still experiencing issues, we'd be happy to resolve them! If not, we'd love to get that fifth star :)

Thanks!
- DropCommerce Support Team

May 28, 2022

Hello All,
I really want to work with dropcommerce.com, and i have handful of their items in my store, but I am finding it very hard to add more items. The vendors prices are too high to make a profit and i also see that the vendors are selling their products cheaper than what i can sell.
I am going to wait one more month and if nothing changes, i will have to delete the styles from my website, cancel the $19.99 monthly subscription. Here is one example:
Jolie High-Waisted Athletic Shorts with Hip Pockets $15.84
Walmart $14.72
Lightinthebox $12.19 Can someone give me some insights on this?

healthymentalme.com
United States
25 days using the app
DropCommerce replied May 28, 2022

Hey there,

Thank you for your feedback! As we specifically only work with high quality USA and Canada based suppliers, the products on DropCommerce are typically at a higher price point, however we do guarantee a minimum of 30% off retail prices from our supplier to our merchants, with the average being closer to 40%. As for seeing price discrepancies, please feel free to reach out to our support team so that we may address them!

May 15, 2023

ABSOLUTELY THE BEST!!! Using Dropcommerce has increased my confidence in being able to provide the best products for my customers. I am no longer concerned about running out of product or missing an opportunity to promote a product with incentives because of updates from manufacturers. Thank you Dropcommerce for helping me learn the ropes and make my business better!

My Store
Canada
About 23 hours using the app
June 4, 2020

I just signed up so not sure about how the app works yet but the team is terrific in getting my questions answered and helping to be onboarded. I"m looking forward to getting started!

BIG LOViE
United States
About 22 hours using the app
DropCommerce replied August 10, 2021

We're happy to have you on board! We love your products :)

Let us know if you need anything!

- DropCommerce Support Team

May 19, 2022

I have tried nearly all of the drop shipping apps. The DropCOmmerce app lacks some features to make it easy to import in bulk, but I have been assured they are working on such features. Still, I am sold on the selection of quality goods not found anywhere else, and therefore will continue using DropCommerce. Afterall, it's what you're selling that is important.
Gene Gilmore

Home And Flair
United States
20 days using the app
DropCommerce replied May 25, 2022

Hey Gene,

Thank you for your review! We will have that feature ready soon as discussed. Our support team has followed up with you to discuss further. I'm very pleased to hear that you are enjoying our selection of products!

Please feel free to reach out whenever you need!

Edited June 12, 2020

[Updated 2] I'm lowering my rating. Be wary of the fine print: The listed shipping prices are not what you will pay! You will pay a higher fee that is not advertised in a very upfront way in my opinion. They will reimburse the difference for up to 20 orders a month. Read low rated reviews and you will see several people like me feel tricked into thinking shipping prices are lower only to find out we are losing money paying these not so obvious fees. This left me feeling cheated. Had they told me upfront I'd be paying more, I could make an informed decision about investing 39.99 a month. Well, they got my money, but I won't be using them anymore. This was the last straw for me on top of other often mentioned issues related to cost and suppliers insisting one sells their products at outrages markups. This app has potentials Just know what you are getting into.

One American Store
United States
20 days using the app
August 25, 2019

Not good for people who want to offer free shipping to there drop-shipping store. You literally can't make any profit unless you charge for shipping or raise the retail price they recommend to cover your shipping. You have to consider their commission (5% if using the free version) or no charge with paid membership, and other fees from your shopfiy store. So if you using the paid member, Shopify Payment, and charge shipping, you can make a profit, however its just not for me.

AllyShoppingCenter
United States
15 days using the app
DropCommerce replied August 25, 2019

Hi there!

We appreciate your feedback. Since all of our products are shipped from within the US & Canada, suppliers pay regular shipping fees through carriers like USPS. We do realize this can be challenging at some price points, but we are actively looking into solutions to problems like the one you described.

I'd love to chat with you further about this to talk about finding a solution! Please send me a message at spencer@dropcommerce.co and I'd be happy to connect.

Thanks again for trying our app and your feedback.

- Spencer @ DropCommerce