DropCommerce: US Dropshipping
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (400)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its responsive customer service, quality products, and efficient shipping. They appreciate its easy integration with Shopify, enhancing inventory management and operations. The direct communication with US and Canadian suppliers is valued for improving product selection and supporting ethical sourcing. Features like white labeling are also noted for aiding marketing and business growth.
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This app has been great so far! I am in the early days of launching my store and have been very impressed by the quality of products. Orders have shipped quickly, and customer service has been very responsive and helpful. Looking forward to working with DropCommerce more!
I tried for a year to get this service to work and constantly ran into issues and bugs. Products wouldn't sync correctly so it was always double work to go to the manufacturer's site so I could try to sort out what the issues were and how I needed to manually override things. Customer support is sporadic. Sometimes you get help and other times it will be silence for days. I paid up front for the year so they really didn't care if they helped me or not - they already had my money. If they could get their product to work, I could see how it would be awesome for drop ship stores. Unfortunately, they are missing the mark at the moment.
Hey there,
I'm so sorry to hear that you have encountered issues with our platform. Thank you for being with us over the last year. We have made some major changes and improvements over the last year, and have some really big updates coming early this year.
Please rest assured that we absolutely do want to help you, regardless of if you are on a monthly plan or an annual plan. I apologize if there was any delays in your interaction with our support team, but we certainly do want to help, and to make things right.
Please reach out to our support team and we will prioritize your ticket to make sure we get things resolved for you immediately.
I love this app...to be able to find merchants from North America, and to be able to have them shipped a lot sooner than other merchants is great.
Thank you so much for your review! We look forward to helping you build your US/Canada based business :)
I love all the different suppliers, and it's great that I can filter by their differing values! I'm finding products that make me excited to sell!
I really like this app. It is easy to navigate and the product selection is very good. The fact that using this app reduces the shipping time to customers in the US and Canada is a big selling point for me.
The customer service is also great and you get a response in a timely manner.
We're happy to hear that you're enjoying it!
Wish you the best of success :)
- DropCommerce Support Team
Great products, INCREDIBLE customer service. Every time I have a question, Patrick or someone on his team responds ASAP and actually helps. I hope they keep adding more vendors because I love the convenience of the app. Yes, your profit margin looks lower versus sourcing vendors individually, but get back to me once you actually start selling. DropCommerce saves you you a ton of time because it automates so much of the process. It's worth it.
Thanks for the review, we're here to help!
We're onboarding new suppliers every week, and we're working on improving your profit margins :)
Stay tuned!
- DropCommerce Support Team
I reiterate that this is one of the best Collections of quality Sustainable & ethically-sourced goods provided by the USA or Canada.
Thank you for the review :) We appreciate your feedback and we will continue to add more sustainable and ethically-sourced goods.
Patrick, DropCommerce Founder
I used this app to source products. A very professional experience with great support!
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Thank you so much! Happy to hear that you're enjoying the app so far and our support.
If there's anything we can help with along the way, be sure to let us know!
- Patrick, DropCommerce CoFounder
Excellent customer support , had a couple of questions and found a very informative patient responsive and insightful representative !
I love the fact that the suppliers are from the US or Canada because it's reassuring to me and my future customers that they are getting products that are made with top quality materials, made with care and will last them the many years to come!
Hey there, thanks so much for your review! We are so happy to hear that you are enjoying our app and our US and Canada based suppler network :)