Reviews (6)
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I have had no issues using the app. My customers are very pleased with the quality of the products. My contact representative is always helpful anytime I have a question or request.
I Wish there was a way to choose different shipping options in the app when placing the order. I see on the website that there are 3 options available. So when a customer requests to have their order expedited I order directly on the website and skip the order on this App.
The app is exceptionally user-friendly, with an easy setup and intuitive interface. I interacted with Crystal, a consultant who is very efficient and responds quickly. The products are of high quality, and I've had no complaints from my customers. Overall, this app is highly recommended for its ease of use, excellent support, and reliable products.
I updated my review from 1 star to 5 stars because I had a problem that the app did not update stock in our store though the settings were all correct. However, after I contacted support by email (dropshipping@dear-lover.com
) they were so helpful, very responsive and they fixed the issue
Easy to install easy to use when adding products to my store i love the cloth and the price Q. can some one tell me how fast is shipping. And i also notice once you add a product from the app you cannot remove that product from the app. Update Help help how do you remove products from the Import List
This app is very easy to use when adding products to my store. However, once you are placing an order is very confusing and it will tell you that they don't ship to that address. I've requested support twice and still have not received any response. It is a shame because they do have beautiful merchandise.
No response from the supplier. I have an order and nobody is responding. The order is not fulfilled. Highly unprofessional. Do crosscheck twice before adding their products.
Dear Sams,
We apologize that Dropship‑Clothes did not provide you with a perfect experience. We also appreciate your valuable feedback.
can you send to my email again dropshipping@dear-lover.com
If you have any further questions, feel free to reach out to our customer service team, and we will promptly assist you.
Best regards，
Dropship‑Clothes
Shopify had sent me now that the app might not work properly
I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment.
I wish they had a live chat, or customer service number because the response times are slow.
The application just stopped working. Items will not sync to my store any longer. I submitted a support request but never heard back.
The application at the beginning was not going very well. They worked a lot on the app and now it's a great app. All ads have a perfect SEO report. Compliant with google and amazon marketplaces... They have been well designed to facilitate our work. Incredible prices and delivery times. I have been shopping at Dear Lover for over 10 years. They have grown a lot. Congratulations!!
Terrible app. Dont have any support. I tried for severe times talke to them but they never answer. Also the app not sync with my store.
Hi, you can send to my email dropshipping@dear-lover.com
Do you have a cheaper option for shipping? $28 shipping is too expensive each time a customer orders an item. Customers don't want to pay that much shipping on an item
some express will more cheaper ,like EDL Yunexpress or Epackage, you can try to choose them
Is true that once your customer places an order, you the store owner, has to place the order again manually in order for them to receive the order, is that's the case, it's too much work?
Was receiving an error message at check out “can not deliver to this address”.wrote to support and never heard back from them so I deleted the app.
I added this app and did a test order prior to going live. I never received the order but was charged for it. I have reached out to them in various ways and never heard back. What a scam.
Be aware, it does not update the inventory automatically! Make sure you update it manually otherwise you will be ended up having orders with 0 items in stock.
I tried for a few days and I can say it's very easy to work with. I tried for a few days and I can say it's very easy to work with.
I have tried to work with this company for a few months and there is issue after issue. First their app wouldn’t update so my customers were buying products that was out of stock and I didn’t know until I went to purchase in their website. The customer service is terrible. There has been times when customer service is responsive and will respond all times of the day, evening and day time, but when you ask for them to cancel an order they pretend to not see the email and won’t respond even though I have sent 2 emails several days before the product was processed and shipped. It’s really too bad bc this company has decent clothing but can’t support anyone who doesn’t care about their customers. Iam deleting the app and not selling their products anymore.
It's really a shame that their customer service is horrible, because I was really interested in using their app for my store. The clothes are super cute and the prices are great, but there is very little info on the app and if you need help unfortunately they don't respond. Had to uninstall for lack of information and the fact that they don't respond. Maybe if they improve I'll give them another shot but until then I wouldn't waste my time.
The app is really easy to use, but placing orders is awful they really need to do some upgrading because this affects our businesses, when we cant get our items to customers. I placed an order and was sent an email from dear-lover to cancel it and to place the order through other site https://www.dropship-clothes.com/ but then how will I be able to use drop shipping. I won't be using.
The app is not working, needs lots of improvement. you cannot remove the product from the app. also shipping is very expensive. it does not even explain well about the delivery time and exact shipping cost. very confusing. Clothes is very cute. good prices it just the app that does not perform well and shipping is way to expensive. I work with 2 more dropship company and their shipping is $2 or $3 per item and the delivery time is 8 to 15 days. sadly i will unistall this and maybe come back in the future when the app becomes better.
Well I read and watched the Youtube videos and awesome feedbacks! Now I'm a bit confused with how long shipping takes though. All my products are shipped to US/Territories only and not understanding the shipping sucks! I did start with 5 stars because it is so easy to add products, navigation is so simple and easy. I just hope it doesn't costs a whole lot for shipping and it doesn't take long either. I need a better explanation on shipping costs and times. Otherwise so far so good!