Overall rating
2.4
Counts per rating level
  • 18% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 18% of ratings are 2 stars
  • 50% of ratings are 1 stars
January 18, 2024

Shopify had sent me now that the app might not work properly

LA Grand
United Kingdom
About 1 month using the app
November 14, 2023

I am new to dear lover and have had about 4 orders through them. My service agent is Emma, and she does not ever understand my questions or answers them clearly. Furthermore, I was charged twice for the same order yesterday. Today, I paid for an order, and it reflects as paid, but it still sends emails and says it needs payment before fulfillment.

I wish they had a live chat, or customer service number because the response times are slow.

Rowdy Runway
United States
6 minutes using the app
September 1, 2020

This app is very easy to use when adding products to my store. However, once you are placing an order is very confusing and it will tell you that they don't ship to that address. I've requested support twice and still have not received any response. It is a shame because they do have beautiful merchandise.

D Trendy Shop
United States
Over 2 years using the app
July 21, 2021

Do you have a cheaper option for shipping? $28 shipping is too expensive each time a customer orders an item. Customers don't want to pay that much shipping on an item

Alpha Chick Boutique
United States
Over 1 year using the app
Quanzhou Shiying Clothes Co., Ltd replied April 23, 2022

some express will more cheaper ,like EDL Yunexpress or Epackage, you can try to choose them