Overall rating
4.4
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 11% of ratings are 2 stars
  • 0% of ratings are 1 stars
Edited July 26, 2022

The app works well to import products and track inventory. However, the auto order process has been a nightmare. I have pending orders and when I place the order, I get a server error. This is causing orders to back up and customer's to cancel. I had to issue refunds while waiting for a solution. It was better when I had to manually process orders myself. Not worth paying for this service and it doesn't allow orders to be processed. *** UPDATE: THIS ISSUE WAS RESOLVED QUICKLY AND I WAS ABLE TO RESOLVE WITH MY CUSTOMERS TO THEIR SATISFACTION****

BrenValens
United States
Over 1 year using the app
PinktownUSA-AIIXA replied July 26, 2022

The USPS connection was out for 1-2 hours . The issue has been quickly resolved. We also have back up processes to ensure orders are ALWAYS shipped out on time.