Reviews (20)

Overall rating
4.5
Counts per rating level
  • 65% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 20% of ratings are 2 stars
  • 10% of ratings are 1 stars
June 16, 2022

Very pricy for the service. Not really satisfied. I will look for other solutions in the next future.

Revelmy
Spain
8 months using the app
Thalia Tech replied June 20, 2022

We appreciate your honest review of the app.

Our plans start with is $5 per month. This is ~ $0.17 per day. With this, we monitor the store 24x7 for syncing unlimited duplicate items. The charges help us run the servers and pay the salaries. Hope you understand.

We are a small and a hardworking team focused to help online merchants be more productive.

February 28, 2021

The app does exactly what its named after. Its a lifesaver if you have same SKU variants and want to keep the stock in sync. Its simple, no-fuss and automatic. Have been using it for a few days now - its well worth the money.

NZ Woolwork
New Zealand
18 days using the app
Thalia Tech replied March 1, 2021

We can’t thank you enough for the kind words about the app. Your review means a lot to us and lets us know we’re on the right track!

June 23, 2022

Brilliant app, we use it to make sure that embossed options and duplicate products (so that we can show different colours on the front end of the shop) keep up to date.
We had a small issue with POS orders not syncing stock and they sorted it instantly! Thanks

Hicks and Hides
United Kingdom
13 days using the app
Thalia Tech replied October 31, 2022

WOW! Thank you so much for this 5-star review. We really appreciate you trusting the app and helping to share the word about us. We’re here for you anytime.

February 4, 2021

We love using this app, it has made our life easier. Our store has multiple variants sharing the same SKUs. This is because those variants are the same physical item. Each time there is an order we had to manually look for all the same SKU variants and update quantity. This app works like magic syncing the same variants and we dont have to lift a finger. Its awesome.

Farmsy
Canada
11 days using the app
February 10, 2022

It's a good app, some occasional loading issues, would be great if it could store the SKU's so i don't have to type them in everytime when i need to update. Otherwise for where my business is at the moment, it suits my needs.

eky creations
Australia
8 months using the app
October 30, 2021

I really needed an app that did exactly what this app offers, or at least described to offer. I make custom acrylics of different designs but essentially all using the same base material. I have multiple designs using the same sku. Before going live I tested the app and it seemed to work. Now that my shop has gone live the syncing won't work at all. I still have to manually edit the inventories now. I contacted support and I'm hoping to get a reply soon because I can't keep watch over my shop for hours. Once they get back to me I hope they can fix this or else I'm gonna need to find another solution.

Codename: Weeb
United States
6 days using the app
Thalia Tech replied November 1, 2021

We appreciate you taking the time to review our app. Sincere apologies for having a less than perfect experience with the app.

There was a glitch in the app that prevented items having over 40 duplicate SKUs from being synced correctly. We have fixed that problem and the items will now sync correctly. Due to the weekend holidays there was delay in getting this done.

Let us know in case you have any further issues. We're always happy to help.

February 15, 2021

I should have taken those reviews seriously, I usually like giving businesses a chance, but this app is doing exactly the opposite of what it is supposed to be doing. I am amazed, because its called Same SKU Sync, which means if 1 product has 3 same skue it will sync them together, this isnt doing this at all and when support responded to my issues they said "its because 3 products have the SAME SKU, this is why it will not SYNC" LMAO? are you seriously just taking our information to sell it abroad? I mean if your app says something and does the opposite, so what is your motive? Will be reporting this app to shopify to take action.

RPM MOTORSPORT LTD.
Canada
6 days using the app
Thalia Tech replied February 15, 2021

This is a completely unfair review from the folks at rpmmotorsport.net.

The app is designed to sync duplicate SKUs and it works. We are processing hundreds of orders each day and syncing thousands of products.

Here is, however, one condition when the app does not sync the SKUs automatically, but instead notifies the merchant for manual verification. This is clearly outlined in our documentation here - http://bit.ly/3qpJ9rs - and we are working towards covering this limitation as well.

We tried to explain this via emails but they accuse us of selling information to others. It is a complete baseless accusation.

Hope people reading this review are not misguided.

February 12, 2021

The app is having issues. The sync does not work. I have made multiple purchases to test the feature and it does not adjust/sync the quantity correctly.

My Wildling Fabrics
United States
3 days using the app
Thalia Tech replied February 15, 2021

We appreciate you taking the time to review our app. Sincere apologies for having a less than perfect experience with the app.

We checked your account and all the duplicates were synced correctly. We even emailed you the screenshot of the synced inventory levels - but havent heard back in 3 days.

You may reply back to our support tickets and we will be happy to resolve all your queries.

Edited February 22, 2021

Could have been a fantastic app, but the quantities are only adjusted when you sell an item. I needed all SKUs to be updated when 1 SKU's level changes (if it is sold or not) When will the next update be, that will fix this issue ?

EMD Racing Online
South Africa
32 minutes using the app
Thalia Tech replied February 22, 2021

Thank you for your review.

The ability to sync all inventory level changes, is already in our development pipeline. It is scheduled to be released in the next app update.
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We are targeting the release for the end of March. It requires significant testing for all edge case scenarios as syncing accurate inventory levels is a very critical business function for any ecommerce store.

November 15, 2022

Hi, I m trying to add this app to my store it says server ERROR 500
Can you help me? it's a bit frustrating

chargeFUZE Shop
United States
1 minute using the app
Thalia Tech replied November 17, 2022

Thank you for trying out the app in the first place.

We own up to the glitch that affected new user installs. It got promptly fixed in a few hours by our tech team.

If you consider giving the app a second try we guarantee a smooth installation and perfect sync.