Overall rating
3.8
Counts per rating level
  • 86% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
June 28, 2023

Excelente experiencia. Tuvimos algunas dificultades para la instalación y el equipo de soporte resolvió todo super rápido. Muchas gracias por su ayuda!

Brands Democracy
Spain
15 days using the app
February 17, 2022

So far so good. I needed some assistance with my Google Merchant Center Setup and integration and the App Support was "Johnny on the spot" with help and assistance going above and beyond helping me understand the Google settings! A+ for support! Now to see if the ROAS is equally as awesome! https://www.redmonkeysports.com/

RedMonkey Sports
United States
Over 1 year using the app
June 1, 2021

The Support is Excellent ! The app does its job in a couple of minutes and then its up to you and google to get going ; ) The support team helped me within minutes of me making an inquiry, and solved the problem almost as fast as well ;)

Goldenebuerste
Germany
10 months using the app
May 5, 2021

Fantastic app! Easiest installation and works flawlessly. On top of a great product customer support is 10/10!

Madison Hair Care
United States
2 months using the app
October 27, 2021

very responsive support , helpful and takes actions on settings problems and helps in improving your site integration with google .

EGO STOCKHOLM
Sweden
About 2 months using the app
November 15, 2021

Great app. The installation was very fast and everything configured correctly.
I had issues with a remarketing and the customer service helped me to solve it.

GENNY.PI Gioielli
Italy
About 2 months using the app
Edited February 14, 2023

This app made us loose an huge amount of money in Google Ads.
We have been running this app for several months and we thought all was working ok. However, when browsing online everytime remarketing ads of my website appear were never the items I visited earlier.
So I reached informing the Dynamic purpose of their pixel isn't working well. They always came out with vague replies and saying "we don't run ads for you". I know that you don't run the ads and I have been very clear about that in my emails.
For future clients of this app: really test if the "dynamic" is working properly.
We hope have a compensation for the money we lost with this app and we will do everything we can for you to assume that.

Cultura Portuguesa
Portugal
3 months using the app
We Do The Stuff replied February 26, 2023

Dear Cultura Portuguesa,
After countless of evidence, while Shopify support is a part of the conversation, we've shown you that the app is working perfectly fine.
It works and delivers what it should as described.
We've offered more assistance without any charge but you decided not to respond anymore.
This review is far from reflecting the true ability of the app and/or service we are providing.
We are always giving more than expected to our merchants and sorry to hear this.