getease, AI‑first support

getease, AI‑first support

Pricing
Free to install. Additional charges may apply.
Rating
0.0 (0 Reviews)

Featured images gallery

your customers get answers
  • one place for all communication
  • ease replies on all channels: chatbot, email, contact form, ...
  • and solves your most pressing requests
  • your customers get answers
  • one place for all communication
  • ease replies on all channels: chatbot, email, contact form, ...
  • and solves your most pressing requests
  • hi i'm philipp the developer of getease

Returns, claims, questions resolved automatically by getease across all channels.

getease is the AI native support system developed specifically for Shopify merchants. It handles returns, claims, address changes and generic customer support requests, while answering customer questions directly on your page, doing cross and upsells. And it works across all channels: e-mail, chatbot, contact form and more. Every customer conversation becomes a support ticket.

getease is the AI native support system developed specifically for Shopify merchants. It handles returns, claims, address changes and generic customer support requests, while answering customer questions directly on your page, doing cross and upsells. And it works across all channels: e-mail, chatbot, contact form and more. Every customer conversation becomes a support ticket. more
  • Automatically handle returns, claims, address changes and other customer request
  • Chatbot that consults customers on your website
  • Unified inbox and support ticket system
  • Improvement suggestions based on customer requests
  • MCP support to hook up your agents

Languages

English and German

Works with

  • Shopify Admin
  • DHL
  • Klaviyo
  • Outlook
  • Slack

Categories

Channels

Workflow automation

Pricing

Choose the plan that best fits your business.

Pay per resolution

Free to install

€1 per getease AI-resolved contact. Capped at €100/month.

Features

  • €1 only when getease AI resolves
  • No per-seat monthly fee
  • €100/month cap

All charges are billed in USD. See all pricing options

Reviews

Overall rating
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  • 0% of ratings are 1 stars
All reviews
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Support

App support provided by Reruption GmbH.

Resources

Developer

Reruption GmbH

Falkertstrasse 2, Stuttgart, 70176, DE

Launched

October 19, 2026 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View customer data:

Sensitive data, device and activity data

  • Sensitive data

    Name, email address, phone number, physical address

  • Device and activity data

    Geolocation, IP address, browser and operating system

View staff and contributor data:

Store owner, blog contributors

  • Store owner

    Name, email address, phone number, physical address

  • Blog contributors

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, Online Store, Shopify admin

  • View customers

    Customer data

  • View products

    Inventory, products, collections

  • Edit orders

    All order history for the last 60 days, returns, draft orders

  • View Online Store

    Online Store pages, theme

  • View Shopify admin

    Legal policies

  • View other data

    Locales

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