Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 6, 2024

This app has been a lifesaver for our website! Hoa from the technical support team went above and beyond by customising the code, helping us achieve exactly what we needed. We can't thank them enough. I highly recommend it!

RivetLab
Australia
About 2 months using the app
Easify replied March 11, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide solutions that meet our users' specific needs, and we're delighted that our support team was able to help you achieve what you needed. If you ever have any more questions or need further assistance, please don't hesitate to reach out. Your success is our priority, and we're here to support you every step of the way. Thanks again for choosing our app!
Best regards,
Easify Team.

April 24, 2024

Good App, great support, Violette was excellent at resolving my issues and helping with procedures to create the attachments for each product. This product is very good and i will be utilising to the full potential. Thanks again for the excellent support.

TidySpaces
United Kingdom
About 1 month using the app
Easify replied April 25, 2024

Thank you so much for your kind words and for taking the time to leave us such a positive review! It's our mission to ensure that every user has a smooth and enjoyable experience, so knowing that we've been able to assist you in utilizing our Easify Product Attachments app to its full potential is incredibly rewarding for us. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

Edited February 6, 2024

Didn't work in my store using the Warehouse theme. Amendment: Tried installing it again, and it seems to work now. Since I can't set a product title per language I want to remove the block title, but I can't seem to do that. Second amendment: So they reached out and helped me with the title. So I guess it's 5 stars now :)

Hjärtgruppen
Sweden
About 2 months using the app
Easify replied January 31, 2024

Dear Hjärtgruppen Store Owner,

We sincerely apologize for the inconvenience you experienced due to the compatibility issue between our Easify Product Attachments app and your store theme. Your feedback is invaluable to us, and we are committed to resolving any issues you encounter promptly and effectively.

We understand the frustration of encountering technical difficulties, however, we kindly request that, in the future, you reach out to us first via our 24/7 in-app live chat or email when faced with any challenges. Our dedicated team is always ready to assist and resolve any concerns promptly, ensuring a seamless experience for our users. It's disheartening to learn that you experienced difficulties without giving us the opportunity to address them.

We have already reached out to you via email to address the compatibility issue and work towards a resolution that meets your expectations. Please take a moment to review our correspondence and let us know how we can assist you further in making the app function seamlessly with your theme.

Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. Your satisfaction is paramount to us, and we are committed to earning back your trust by resolving this matter to your satisfaction.

Thank you for your attention to this matter, and we look forward to assisting you further.

Best regards,
Easify Team.

March 15, 2024

I have just been using the Easify App for a little over a week on our Shopify E-Commerce Store and am a huge fan of the app already and looking to use it on some of our other Marketplaces as well.

Hoa with Tigren support has been a blessing and has been very responsive and provides quick solutions to any questions, concerns or assistance I have needed.

Thank you Hoa for your diligence and great support!

United RV
United States
8 days using the app
Easify replied April 25, 2024

Thank you immensely for sharing your experience with Easify Product Attachments! Providing exceptional customer service is at the core of our values, and it's fantastic to hear that Hoa has been able to assist you promptly and effectively. If you have any further questions, concerns, or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to ensure your experience with our app continues to exceed your expectations. Thank you once again for choosing our app.
Best regards,
Easify Team.

February 25, 2024

Great customer support, had an issue with unwanted overhead text which was resolved with a custom cc to suit the theme of my store. Thanks again! :)

GIMMY
Australia
1 day using the app
Easify replied February 26, 2024

Thank you so much for taking the time to leave us a positive review! We're delighted to hear that you had a great experience with our customer support team and that we were able to promptly address the issue of unwanted overhead text for you. Customer satisfaction is our top priority, and we're thrilled that we could provide you with a custom solution tailored to suit the theme of your store. If you have any more questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thanks again for choosing our Easify Product Attachements app!
Best regards,
Easify Team.

February 27, 2024

Amazing support. Rectified the display issue with ease. Def rate this app and their great support. Thanks Hoa

Happypet
New Zealand
About 8 hours using the app
Easify replied February 28, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! It's always our goal to provide excellent service, and it's fantastic to know that our efforts have made a positive impact on your experience. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thanks again for choosing our app and for sharing your feedback.
Best regards,
Easify Team.

March 5, 2024

Great app and even better support. Very helpful!

Manuka Vital
Germany
2 days using the app
Easify replied March 8, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We're thrilled to hear that you find it great and that our support has been helpful for you. At Easify, we strive to provide not only a user-friendly app but also excellent customer support. Your feedback is truly encouraging and motivates us to continue delivering the best service possible. If you ever have any more questions or need assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Easify Team.

February 1, 2024

Fantastic support by Hoa.

Yap CR
Costa Rica
3 months using the app
Easify replied February 19, 2024

Thank you so much for taking the time to share your positive experience with our Easify Product Attachments app! We truly appreciate your kind words and are thrilled to hear that our team member made a positive impact on your experience. We strive to provide excellent customer support, and it's always rewarding to receive feedback that reflects our commitment to service. If you have any further feedback or suggestions, please feel free to share them with us. We're here to ensure you have the best possible experience with our app.
Best regards,
Easify Team.

February 26, 2024

Hoa is a great customer service representative who successfully helped me solve my problem. Thank you very much.

AceupEnergy
China
About 2 hours using the app
Easify replied February 28, 2024

Thank you so much for taking the time to share your positive experience with our customer service! We appreciate your kind words and want you to know that we are always here to help. If you have any further questions or concerns, please don't hesitate to reach out to us. Your satisfaction is important to us, and we look forward to serving you again in the future. Thank you for choosing our Easify Product Attachments app!
Best regards,
Easify Team.

March 13, 2024

excellent assistance! We improved our product specifications through this app.

www.chiarastellacattana.com
Italy
About 2 hours using the app
Easify replied March 16, 2024

Thank you so much for taking the time to share your experience with our Easify Product Attachments app! Helping our users enhance their product specifications is precisely what we aim for with our app, and knowing that we've made a positive impact on your business is incredibly rewarding for us. If you have any further feedback or suggestions on how we can continue to support you, please don't hesitate to reach out. We're here to assist you every step of the way. Once again, thank you for choosing our app, and we look forward to continuing to serve you in the future!
Best regards,
Easify Team.