Reviews (268)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for selling digital products like ebooks and software, noting its easy setup and features such as PDF stamping and download limits. They appreciate the customization options and smooth Shopify integration, enhancing user experience. The support, especially from developer Axel, is frequently highlighted for its responsiveness and effectiveness.

February 24, 2021

Axel has done such an amazing job with this app, it provides an end-to-end experience for sellers of digital products. What stood out to me is the exquisite customer service, which makes such a difference when you've got a query that you just need it resolved in a timely manner and effectively so you can get back to making sales. Truly recommend!

Zabos
United Kingdom
Over 1 year using the app
Axel Hardy replied February 25, 2021

Thank you so much! I was so happy to guide you through the app while replying to your questions in the chat. I'm super glad you liked the app and support I provide. Customer satisfaction is my number 1 priority. Don't hesitate to come back to me if you have any other questions or need to be guided more :)

October 19, 2023

I sell a lot of digital products in the form of PDF knitting patterns and this app makes it so easy to add new ones or update existing files.

Ewe Ewe Yarns
United States
Over 1 year using the app
Axel Hardy replied October 21, 2023

Thank you so much for you review! And thanks for describing your use case. I'm super happy to know it fits your needs perfectly :-)

Edited September 10, 2021

Original review (06.02.2021): This app works perfectly. Very easy to use and so customizable. It is also great that there is a free plan so you can try it out and see if it works for your needs. But above all, Axel is so helpful. We have encountered an issue and he solved it right away and he is incredibly kind. Thank you for this app Axel, we are forever grateful to you! :-) Cannot recommend it enough!
_______________________________
Update (10.09.2021): I would like to add to my previous review that Axel continues to amaze me with how supportive and helpful he is. The app is great in and of itself: easy to use, new features are coming up all the time. But above all if there is an issue, he replies back asap. We have recently encountered a challenge that was totally not because of his app, but originated directly from Shopify resulting in an issue with our digital downloads. He is kind and he goes out of his way trying to solve the issues. In addition to that, Axel keeps you updated and explains everything for the layman. Plus he offers to help to do it himself if you are not able to do it on your end. I have never before experienced such a great app and customer service. If you need an app for your digital products, look no further!

Edd magad szabaddá
Hungary
Over 1 year using the app
Axel Hardy replied February 6, 2021

What a wonderful review. Thank you so much for your feedback and kind words! Don't hesitate to get back to me in the future if you have any other questions or need anything else :)

October 10, 2022

no problems so far, been using the app for a few months. uploaded three big files and no issues. smaller files work good too

Wesche Tattoo
United States
Over 1 year using the app
Axel Hardy replied October 11, 2022

Thank you so much for your review. Glad it works as per your needs! Don’t hesitate to contact me if you have any questions while using it :)

June 23, 2021

This app helps us a lot to sell license keys with our shop. You can change a lot in the settings and have a good guidance, so people like me can use it as well. Well done!

futuraise
Germany
Over 1 year using the app
Axel Hardy replied June 24, 2021

Thank you so much for your review! The license keys part has also been improved a lot in the very last update and I will continue to make it better! Thanks for using the app and for taking the time to leave a review :)

May 10, 2021

I tried digital attachment to sell license keys but it only works for one attachment. Easy Digital Products is a really good solution, respect!

getlovetokens
United Kingdom
Over 1 year using the app
Axel Hardy replied May 10, 2021

Thank you so much! The license keys feature of the app is constantly improved based on merchant’s feedbacks. I’m glad you liked it :) . Thanks again!

December 27, 2021

I find the app super easy to use, and above all Alex the developer had made an adaptation for free even though I only use the free version. And above all, the adjustment was done within hours. Really great support !!! Ich finde die App super einfach zu bedienen, und vor allem hatte Alex der Entwickler, obwohl ich nur die free version benutze ein Anpassung kostenlos vorgenommen. Und vor allem war die Anpassung innerhalb von Stunden erledigt. Echt super Support !!!

Tree Color Konzept
Austria
Over 1 year using the app
Axel Hardy replied December 28, 2021

That's amazing. Thank you so much for your complete review and kind words about my app and support! I'm definitely more than happy to help if you need anything else with the app :)

November 25, 2020

Great easy to use app. Inexpensive! Axel is the best. Very quick to respond + get new features in place :)

Quality Goods Records Official Shop
France
Over 1 year using the app
Axel Hardy replied November 26, 2020

Thank you very much for your review! New features based on merchant’s suggestions like yours always make the app better, so thanks for that too :)

Edited September 27, 2024

I love it, its easy to setup, very stable and never has issues so far, well done.

rkApps
United States
Over 1 year using the app
Axel Hardy replied July 2, 2023

Thank you very much for your review. And yes, I hope my app will help your business to grow!

May 25, 2020

Wow! This app is much simpler than the others out there, AND the app developer is available for questions which is so helpful. He even committed a change to his app so I could write some CSS to modify the appearance of the Download button. Thank you Axel!!!

The Spreadsheet Shop
United States
Over 1 year using the app
Axel Hardy replied May 25, 2020

Thank you very much! Always happy to help and to hear your suggestions! If you need anything else, you now have my email ;-)

Thanks again!